Ordered a low profile handle as I forgot to take into consideration the handle on the window when getting a freezer. Ordered on a Thursday night and received it on Saturday morning. Great range and pr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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They failed to send out the latch and strike plate with the handle, not great for a company that sells handles. Really poor customer service as I asked for a refund as was told no as they come in a... Vis mer
What a fabulous experience shopping with these guys. Absolutely delighted with service, product and price. Website quick/easy, defo the best pricing I found, design and quality are superb with al... Vis mer
Unbelievable handle store! Will not buy from anywhere else now for my hardware needs. After scouring the Internet for 2 months and receiving many a parcel with mismatching hardware for my ki... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Window Handles, Window Furniture, replacement of uPVC door handles and uPVC Window Handles are offered by HandleStore.com, the leading double glazing spares supplier in UK
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
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Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent Company
Came across Handlestore on a general web search. An excellent company to deal with. Great prices, excellent quality and delivery! Next day delivery could not be better.
Really good to deal with a genuine company who care. Thank you to everyone at Handlestore. Will be my first port of call in the future.
Web site really intuitive and rapid delivery
I needed a single handle replacement for a unit with a broken lock. Website was really well set out and intuitive making it easy to choose the correct handle. The Handle arrived within 24 hours of order, and fit perfectly. Great service and would recommend
Good all-round service
Service from this supplier is first class, both from speaking with them directly and ordering items online.
These were dispatched and arrived quickly. Pleased with the quality of the items, having ordered replacement window handles previously and door handles recently.
Fabulous customer service
I needed some replacement handles for our uPVC doors, and after some web searching ordered some from Handlestore.com. The website was easy to navigate with excellent advice on measuring and fitting which as I don't know anything about the subject was really helpful. The price was competitive, and the handles showed up a couple of days later. One was damaged, so I contacted the customer service who responded immediately and asked for photo's which I provided. Two days later a FOC replacement was delivered. That is fabulous customer service and I would recommend this company, and will certainly use them again.
I needed to find a couple of replacement window handles
I needed to find a couple of replacement window handles so looked on line and found Handlestore. The website was easy to use and I quickly found what I was looking for. I placed my order online. The communications were great. My order was placed late on the 13th so I was expecting delivery next week but on Thursday 15th my order arrived in the morning via Hermes. I was very pleased with my purchase and the excellent service provided by Handlestore and Hermes. I cannot fault this company and should I require any handles in future I will not hesitate to use Handlestore again.Superb service A++++++++++++++
Customer Services matter: 5 stars to HandleStore
On 28th Sept I rang www.HandleStore, as I needed advice on 2 products which was dealt efficiently by Claire, who was very helpful and patient with me. I placed an online order which was delivered today 29th Sept at 10.15am by (the ever-amazing Hermes).
HandleStore are a shining example of how Customer Services should be (caring and courteous to clients) particularly in these difficult times. Unlike 3 bluechip service companies, for whom I have been waiting 5 months for a reply to my queries.
Thank you.
Great service
Good website, really fast delivery but most importantly they dealt with a small issue with the order incredibly quickly and with no fuss. I'd highly recommend
Excellent product and fast delivery
Excellent product just as advertised and the delivery was next day. Will use again for sure
Purchased specialist keys from this…
Purchased specialist keys from this company several times and very quick to supply/send.
Website is easy to navigate and find exactly what one is looking for.
Only negative aspect is when you email them their email tone is a bit sharp and not very professional, feels a bit angry!
Brilliant website and great service
Brilliant website, informative and great for the non-expert, made it easy for me to know which handles I needed? Fast delivery. I refitted my house with Espag handles. Minor problem with one of handles resolved without fuss.
They clearly want to safeguard their well merited reputation.
Cockspur chrome window handles, great purchase, sturdy, fast delivery.
Ordered cockspur chrome window handles to update windows. Read the description and not really knowing much about this kind of thing watched the YouTube video as a guide and measured up. Ordered them and they arrived the next day well packaged. Fitted them with no issues and they look great and are very sturdy. Delighted with my purchase. I had already went elsewhere and wasted my time as they didn't fit properly and were more expensive. Overall I definitely recommend handlestore.com and would use again. Good guide online for people to order who are not well versed on DIY, great prices, fast delivery, well packaged. Thank you handlestore.com
Very rude and unhelpful
Very rude and unhelpful, no after sales service over the phone. Placed order 12 days ago, said 3-5 day delivery, no delivery and no contact.
Recommended
Great prices and fast delivery - ordered the locks early in the week and they arrive by the weekend.
Great to have a keyed alike option for patio doors too.
Highly recommend
Great price, delivery and service. Would definitely recommend.
I ordered the wrong size of lock. Followed there advice on there website and returned the original order and ordered the correct size. Refund and delivery went perfect.
Thanks very much
Simply brilliant service
I cannot fault the service I received from Handlestore. I wasn't sure about a replacement window handle but I received a reply to my questions within 24 hours ( and I sent my query on Easter Monday ! )
The advice I was given was clear and easy to understand- they even sent an explanatory video. Colin was simply excellent.
The replacement arrived 48 hrs after ordering and took minutes to fit ( thanks to the explanatory notes I had received )
Would fully recommend.
THE ABSOLUTE WORST CUSTOMER SERVICE AND…
THE ABSOLUTE WORST CUSTOMER SERVICE AND PRODUCTS I HAVE EVER EXPERIENCED AND BOUGHT IN ALL THE YEARS OF BUYING ON THE INTERNET.
SERIOUSLY DON’T WASTE YOUR MONEY. THEY ARE NOT WORTH IT 👎👎👎👎👎👎
Excellent products & service
Ordered handles on Sunday, they arrived on Tuesday and look absolutely lovely on my kitchen cabinets. They are of a great quality. I would not hesitate in recommending Handlestore - great service and excellent products
Faultless service throughout
Ordered replacement window cockspur handles for our new property. They arrived promptly, were easy to fix and improved the look of the windows greatly. There was a slight mark on one of the screw covers but with a quick email to customer services, they sent a replacement straight away. Could not fault their service from beginning to end. Thank you.
No Telephone Support
Ordered a lock from Handlestore which was good value and arrived promptly. I'm not a locksmith but having watched the videos on the Handlestore web site I felt confident enough to install the lock.
I had a problem with the installation and telephoned Handlestore for advice/help but, and this is the issue, you cannot talk directly to someone in support, you have to email them. I managed to sort the problem out myself but it would have been nice to know that I an expert was handy to have a quick chat with. Talking is better as emailing wastes everyone's time and takes much longer.
I would have rated Handlestore five stars if they had a technical support line. Maybe Handlestore is for experts and not simple lay people like me. May or may not order again from Handlestore, depends on how brave I feel.
Ordered bathroom handles yesterday
Ordered bathroom handles yesterday - despatched same day and took delivery today - amazing service from Handle Store - definitely recommend this company - outstanding customer service as well - *****
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