Fantastic service from Bernadette. Listened to what we were looking for. Had us testing the mattress and then showed us the different options to finalse our new bed. Very friendly, approachable and k... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely first class service. Kept me informed of delivery and even ended up delivering days before! Genuine family run business. Couldnt be more helpful. Would highly recommend. Delivery driver i b... Vis mer
Selskapet har svart
The bed arrived and Birlea was great - the delivery man managed to get the bed to the top floor! Only thing is the bed assembly ends up being compromised as not all the holes line up perfectly. Overa... Vis mer
Selskapet har svart
I stayed at a holiday let in St Abbs and had the most comfortable sleep so took a photo of mattress. When I needed a new one I ordered the regency 1500 and wasn’t disappointed lovely comfortable mattr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Grove
Skrevet av virksomheten
At Grove, we want to help people achieve their full potential using the power of sleep.
Our mission is to help people ‘Wake Up Ready’ by providing them with the knowledge and tools they need to get a good night’s sleep. We believe that getting enough quality sleep is essential for achieving success in all areas of life, and we are passionate about helping as many people as possible to wake up feeling refreshed and ready to take on the day.
To date, we have helped thousands of people improve their sleep, and we are constantly striving to reach and engage more people so that we can change even more lives. If you’re looking to wake up feeling your best, then check out our website and see how we can help you unlock the power of sleep.
Quality and value are important to us at Grove, that's why we offer a wide range of products at all prices, so as many people as possible will be able to find something. We've met with 100's of suppliers and tested 1000's of products, so we know what we're talking about when it comes to finding the best beds and mattresses.
We stock well-known brands like Hypnos, Harrison Spinks, Loren Williams, Highgrove, and Rest Assured, so you can be sure you're getting a quality product when you shop with us. Whether you're looking for luxury or something more budget-friendly, we're confident we have something for everyone.
#WakeUpReady
Kontaktopplysninger
2 Bridge Street, EH28 8SR, Newbridge , Storbritannia
- 01313331903
- hello@grovebedding.com
- www.grovebedding.com
Unlock your best sleep yet.
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Very impressed indeed - Grove went above and beyond..
I was genuinely really impressed with Grove, who went above and beyond. My teenage daughter outgrew her single bed and wanted a small double - she'd set her sights on a particular one, and all other bed shops (and I looked at loads online) were sold out and wouldn't get new stock of that particular model for another 2 months. I even purchased one from another store that had it shown as in stock, and it actually wasn't, so I had to cancel. I found one at Grove and the very helpful man in the chat messages on the website informed me that yes, it really definitely was indeed in stock, but it was the last one, if I still wanted it. He was really really helpful but I can't remember his name! Grove kept me informed during the whole process - with emails and phone calls - giving me updates on when we might expect the bed - the lady on the phone from Edinburgh was most helpful. It was delivered by a very nice Scotsman who was very jolly despite having driven from Edinburgh to Cambridge (not just for us, I was very relieved to know!). There were no instructions included (instructions were definitely needed, but the lack of them was probably a mis-sight from the manufacturer rather than Grove) but I found them online and printed them out - it did take a good couple of hours for 2 of us to get the bed assembled but it looks AMAZING. More importantly, our daughter loves it, and is getting some decent kip now she has a bit more room to sleep in. So impressed with Grove, from beginning to end. We're really happy with the bed and with the whole experience of purchasing from Grove, and wouldn't hesitate to recommend them to anyone. :-)
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grove
Hi Elsie,
Thank you so much for taking the time to leave such a detailed review.
We're so pleased we were able to help you secure the bed your daughter had her heart set on, especially after the difficulties you'd experienced elsewhere. We'll be sure to pass your kind words on to the team, including our website chat advisor, the Edinburgh team, and our driver – they'll all really appreciate your feedback.
We're sorry the assembly instructions weren't included by the manufacturer, but we're glad you were able to find them online and that everything came together in the end. Best of all, it's great to hear your daughter loves her new bed and is getting a better night's sleep.
Thank you again for choosing Grove Bedding and for recommending us. We hope to help you again in the future.
Best wishes,
The Grove Bedding Team
Excellent customer service
Excellent customer service, very helpful staff. The chest of drawers was well priced and delivery was quick. I was kept up to date on its progress. I would definitely buy from this company again.
30. april 2026
Svar fra Grove
Hi Ann,
Thank you for taking the time to leave us a 5-star review.
We're so pleased to hear you had a great experience with us. It's great to know you were happy with the chest of drawers, found our team helpful, and appreciated the delivery updates along the way.
We really appreciate your recommendation and look forward to helping you again when you're ready for your next purchase.
Best wishes,
The Grove Bedding Team
Great service
Easy to order on website and received a call in person to confirm order and delivery time.
1. juni 2026
Svar fra Grove
Hi Karen, thank you for taking the time to leave us a 5-Star review.
Human interaction and courtesy.
After placing my order, online, something magical happened. I received a phone call, from a human, thanking me for my order, confirming dispatch and giving estimated delivery time. This could have been done by text, as is usual today, but what a difference human interaction makes, I am consequently more likely to use this company in future,
22. mai 2026
Svar fra Grove
Hi Sylvia,
Thank you for your 5-star review. We're delighted to hear that the phone call made such a positive difference to your experience. We believe great customer service is about personal touches, so it's wonderful to know this was appreciated.
Thank you for choosing Grove, and we look forward to helping you again in the future.
The Grove Team
Absolutely amazing customer service
Absolutely amazing customer service! Davey is the most wonderful man who helped me massively in making a choice in getting the right mattress for me after major spinal surgery. Really went above and beyond to look after and make sure I was comfortable during my time at the store and was just an all round joy to be around. Pleasure to work with, I will be back for sure!
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grove
Hi Caoimhe,
Thank you for your lovely review. We're so pleased Davey was able to help you find the right mattress and make your visit a comfortable one, especially following your spinal surgery.
We'll be sure to pass on your kind words to him. Thank you for choosing Grove, and we look forward to seeing you again soon.
The Grove Team
Customer service great
Customer service great. Really pleased with quality of bed, looks lovely made up. Delivery man was friendly and helpful. Would definitely recommend Grove. I am now ordering pillows.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grove
Hi Linda,
We're so pleased to hear that you're delighted with your new bed and that it looks lovely in your room. It's also great to know that our delivery team provided a friendly and helpful service.
Thank you for taking the time to share your experience and for recommending Grove.
Another great experience. My third!
What a wonderful experience yet again. Two broken feet on delivery immediately replaced the same day!. A company that goes out the way to support customers from beginning to end deserves my business! I’ll be back (again). Quality at reasonable prices
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grove
Thank you so much for your lovely review, Steven.
We’re really pleased we could get the replacement feet sorted quickly for you, and it means a lot to hear such kind feedback about both our products and service. Thank you again for choosing Grove for a third time.
Sales assistant Steph Culli was very…
Sales assistant Steph Culli was very informative and handled our sale very well.
Delivery as agreed speedy and efficient and took our old mattress away as per our instructions.
Very happy.
Joyce
5. januar 2026
Svar fra Grove
Thank you for the 5 stars, Joyce.
We’re so pleased to hear Steph provided such helpful service and that everything from purchase to delivery went smoothly for you. We’ll be sure to pass your kind comments on to her and the delivery team as well.
Enjoy your new mattress.
The assistant was helpful but the…
The assistant was helpful but the mattresses I was hoping to try were not on display. I had tried for the same mattress brand a year before and they weren't on display then so that was disappointing. This was the Galashiels store. Definitely need to change up the stock especially when it's advertised on the website!
31. januar 2026
Svar fra Grove
Thank you for your feedback. We’re pleased our team was helpful, but understand it was disappointing not to find the mattresses you wanted to try on display. With such a wide range available, it isn’t possible to display every model in our showrooms. Our website showcases the full range we offer, and our team will always be happy to help find a suitable alternative to try in store.
The bed took 10 days to arrive (with…
The bed took 10 days to arrive (with little or vague tracking updates), it was delivered to the wrong address, and there were no instructions! It doesn't look like the easiest bed to put together.
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grove
We’re sorry to hear your experience didn’t meet expectations, particularly with the delivery and missing assembly instructions. We appreciate your feedback and will pass the comments about the instructions on to the manufacturer to help improve the experience for future customers.
Svar fra Grove
Thank you for the 5 stars, Julie.
We’re so pleased to hear you were happy with the quality and service, and that your order arrived quickly too.
The mattress has a strong smell which…
Since posting this. Grove Bedding have called me to offer solutions. They were very helpful and I really appreciated it. Thank you Bernadette!
The mattress has a strong smell which is still there after more than 6 months.
10. november 2025
Svar fra Grove
Thank you for updating your review, Kathleen.
We’re really pleased that Bernadette was able to help and offer you a solution. We truly appreciate your feedback and your patience throughout.
Shop experience great.
Shop experience great.
Delivery a bit odd - we expected the bed to be set up but we had to do it ourselves - mattress very heavy.
2. februar 2026
Svar fra Grove
Thank you for your feedback. We’re pleased you had a great experience in store. Our standard delivery service doesn’t include assembly, but we do offer an assembly service when requested at the time of ordering. We appreciate your comments and will keep them in mind when communicating our assembly options to customers.
Great communication and delivery…
Great communication and delivery adjusted to help with my house move date, super pleased with quality for money too 😀
4. mai 2026
Svar fra Grove
Thank you for taking the time to leave us a review, Sarah.
We’re so pleased we could adjust the delivery to help with your move date, and it’s great to hear you’re happy with the quality and value, too. Wishing you lots of happy, cosy nights in your new home.
Svar fra Grove
Thank you for your 5-star review, Dawn.
Good knowledge base of products.
Stephanie was very knowledgeable which helped when we were choosing our new mattress and base.
We were kept updated re delivery dates, although disappointed when bed delivered as made aware by delivery team that we hadn’t selected assembly option, which we weren’t made aware of in store.
22. april 2026
Svar fra Grove
Thank you for taking the time to share your feedback.
We’re so pleased that Stephanie was able to help you choose the right mattress and base, and that you felt well-informed throughout the delivery process. We’re sorry for the confusion around the assembly option, and we really appreciate you bringing this to our attention, as it helps us improve the experience for future customers.
Exceptional customer service
Exceptional customer service. Not via email or chat bots. Received a phone call to arrange best delivery options. Agreed on a delivery time rather than just a day. Delivered promptly in perfect condition. The delivery drivers were happy to carry the bed up two flights of stairs to my flat and offered to carry it into the bedroom. Was unfamiliar with this company but would definitely buy from them again.
14. april 2026
Svar fra Grove
Thank you for taking the time to leave us such a thoughtful review.
We’re so pleased to hear you had a great experience with both our customer service and delivery team. From arranging a delivery time that worked for you to making sure everything arrived safely, it’s lovely to know the service stood out and helped make your experience with Grove a positive one.
We really appreciate your support and hope you enjoy your new bed for years to come.
My only complaint would be when I…
My only complaint would be when I bought the unit, it was a item you could add straight to cart, said nothing about it being pre order or not currently in stock, in the end we had to wait just over 2 months to arrive, so the site could be more clearer about this. The unit itself though is really nice and exactly what we wanted
4. mai 2026
Svar fra Grove
Thank you for your feedback, Scott.
We’re really pleased to hear you’re happy with the unit itself, although we’re sorry the stock status and lead time weren’t made clearer at the time of ordering. We completely understand how frustrating the delay must have been, and we appreciate you taking the time to highlight this so we can continue improving the experience for our customers.
nice bed frame.
delivered on time, not difficult to assemble, though an electric screwdriver speeds things up.
10. mai 2026
Svar fra Grove
Thank you for the 5-star review, Mick.
We’re pleased to hear your bed frame arrived on time and was straightforward to assemble.
We received total attention from…
We received total attention from Khurram. We spent a long time till we found the mattress suitable for us and he was painstaking and very patient as we searched through the many possibilities. We have placed an order and await delivery in due course but to date we are totally satisfied with your service.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grove
Thank you for your kind review.
We’re so pleased to hear Khurram took the time to help you find the right mattress and made the process feel relaxed and comfortable throughout. We’ll be sure to pass your comments on to him, and we look forward to your delivery arriving soon .
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