Bradley is a credit to his employer such a lovely human being. Interactions with people like Bradley are extremely rare and reinforce peoples trust in humanity. Can not stress enough how much of a gre... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Bradley is a credit to his employer such a lovely human being. Interactions with people like Bradley are extremely rare and reinforce peoples trust in humanity. Can not stress enough how much of a gre... Vis mer
Selskapet har svart
Had a payment fail due to my own fault with acorn insurance and paid twice by accident but they hadn't gone through. and I called and a lady called penny managed to sort it out for me and spoke to h... Vis mer
Selskapet har svart
I just want to say a huge thank you to Rob at Granite Finance today. I was unable to make one of my payments due to an unexpected situation after losing my dog, which left me with a bill I wasn’t... Vis mer
Selskapet har svart
katelyn was absolutely fantastic, top top person. She was very helpful and understanding. Could not ask for more. I think she deserves a pay rise. She was wonderful. We need more people like her . Tha... Vis mer
Selskapet har svart
Har svart på 100 % av de negative anmeldelsene sine
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Kaitlyn was very helpful with me in both occasions I called up really put my mind at ease

Svar fra granitefinance.co.uk
Had a payment fail due to my own fault with acorn insurance and paid twice by accident but they hadn't gone through. and I called and a lady called penny managed to sort it out for me and spoke to her manager and luckily let me pay again and got it through. She was very helpful over the phone and due to my Monzo bank being only online monzo shouldn't have taken the payment I got the refund back instantly due to penny's help even though it was my banks fault. Thank you penny. Will definitely be asking to speak to her if needed in future. Brilliant service.
Levi

Svar fra granitefinance.co.uk
Chevin was great with my enquiry, the phone was quick and easy.

Svar fra granitefinance.co.uk
katelyn was absolutely fantastic, top top person. She was very helpful and understanding. Could not ask for more. I think she deserves a pay rise. She was wonderful. We need more people like her . Thank you so much katelyn and Acorn

Svar fra granitefinance.co.uk
Christine was fantastic even though we could barely hear each other she was very calm and helped to no end.

Svar fra granitefinance.co.uk
I was more than happy that Katelyn resolved my car insurance issue and was extremely helpful as were other staff at Granite Financial / Acorn

Svar fra granitefinance.co.uk
I spoke to Bradley from granite finance he went above and beyond by taking his time to understand and help me with my inquiry as soon as I got off the phone I was actually telling my husband I have never spoken to anyone that genuinely cares and likes to help customers I couldn’t thank him enough he deserves a raise.

Svar fra granitefinance.co.uk
I spoke to a member of staff called Nya and this person went above and beyond to help me sort my issue out and was delt with and sorted out very quickly and professionally very very pleased and would love to say a massive Thankyou to Nya for everything Amazing staff member

Svar fra granitefinance.co.uk
Really helpful customer service lady chevin
Helped me in the right direction for payments
Did everything she could

Svar fra granitefinance.co.uk
The worker Christine was very nice and helpful she guided me through what to do step by step and was extremely patient and understanding thank you for your help

Svar fra granitefinance.co.uk
I spoke with Christina, she is honest, helpful, and constructive.

Svar fra granitefinance.co.uk
Bradley is a credit to his employer such a lovely human being. Interactions with people like Bradley are extremely rare and reinforce peoples trust in humanity. Can not stress enough how much of a great easy experience I had at an extremely difficult time. This is an interaction which will stay with me for a very long time. Thank you so much Bradley!

Svar fra granitefinance.co.uk
Amazing service by Chevin, very quickly resolved my issue.

Svar fra granitefinance.co.uk
I just want to say a huge thank you to Rob at Granite Finance today. I was unable to make one of my payments due to an unexpected situation after losing my dog, which left me with a bill I wasn’t prepared for. It’s been a really difficult and emotional time, and I was honestly feeling very overwhelmed.
Rob was incredibly understanding, kind, and patient throughout the whole conversation. He really took the time to listen, helped me sort everything out, and reassured me every step of the way. By the end of the call, I felt calm, supported, and genuinely relieved.
Customer service like this makes such a difference, especially when you’re going through a hard time. Thank you, Rob, for your compassion and for going above and beyond to help me today it truly meant a lot.

Svar fra granitefinance.co.uk
The service I recieved from Bradley today was absolutely amazing!! Such a lovely and proactive person!!

Svar fra granitefinance.co.uk
Fell behind with my monthly payments due to unforeseen circumstances,phoned up and spoke to a lovely lady called Chevine who sorted my problem out for me within a few minutes,absolutely brilliant service,thank you Chevine

Svar fra granitefinance.co.uk

Svar fra granitefinance.co.uk
I was helped by my advisor chevin, who was not only pleasant but very helpful and informative, helping guide me through and quickly resolved my problem, chevin explained everything to me in a simple, friendly and understandable way. Excellent service and a great advisor

Svar fra granitefinance.co.uk
Spoke with a gentleman called Bradley and I have no words to explain how helpful and understanding he was and how he went above and beyond to not only help but better my situation.

Svar fra granitefinance.co.uk
Bradley was very helpful and understanding. Such a gentleman

Svar fra granitefinance.co.uk
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.