GO Outdoors - Stockton Anmeldelser 

3 355
•
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Portack Lane, TS18 2SP Stockton, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

We are members of the Camping and Caravan club and everytime we have tried to get the discount off the club card we can't. With the assistant saying it's already been discounted. Go Outdoors stock is... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I visited GO Outdoors Stockton to purchase some hiking boots for an upcoming multi day hike. Helen was friendly, knowledgeable and professional - she helped me to identify the most suitable types... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Called today for a (LOOK) at new hiking boots today for the wife, having recently had our old gtx boots wet out badly. Met Theo and Helen who not only helped us but found the missing boot, they know... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Callum was incredible. I’ve been in a few times recently and he was the most knowledgable person I’ve came across. He understood exactly what I needed, took his time and helped me massively. He was su... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Friluftsutstyrsbutikk
  2. også i
  3. Butikk med treningstøy
  4. Klatreklubb
  5. Løpeutstyrsbutikk
  6. Rideturtjenester
  7. Sykkelbutikk

Om GO Outdoors - Stockton

Skrevet av virksomheten

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Skrevet av virksomheten

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(3 355)

37 277 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The Correct Shoes!

I was served today by Jason, Mark and Karon.
From Jason's first introduction he was so helpful, very knowledgeable and made me feel like he was really listening and taking notice of me and my requirements. Jason's introduced me as a customer to Mark, who he thought could help and offer me better guidance due to his experience. He was right. Mark helped me with factors I didn't even know were required. He was very honest, extremely knowledgeable and helped me with my confidence more than I think he knows. From my first question about shoes to Karon's very courteous, friendly and polite service on the tills I can't rate the service I received highly enough. Thankyou.

27. juli 2026
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Svar fra GO Outdoors - Stockton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Would recommend …

Apart from the store having everything I needed must mention the staff, Karen was so helpful and nothing was a problem

26. juli 2026
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Svar fra GO Outdoors - Stockton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Go outdoors Stockton was extremely busy…

Go outdoors Stockton was extremely busy it’s so popular. The way the store is laid out and variety of clothes and equipment to suit your outdoor adventure needs is easily provided for and at a reasonable price. The hardest thing is which one do you choose?
At cheque out Eve our assistant was superb and patient whilst I had to reset a password code. Now it’s time to go camping again!

26. juli 2026
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Svar fra GO Outdoors - Stockton

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Karen served me today

Karen served me today . She was brilliant and even recommended places to go on my camping trip . Great service

24. juli 2026
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Svar fra GO Outdoors - Stockton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

I was served by Helen who did an…

I was served by Helen who did an excellent job of finding walking boots for me, professional and very friendly! Thank you

25. juli 2026
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Svar fra GO Outdoors - Stockton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Always good value for money at Go…

Always good value for money at Go outdoors. Staff friendly and helpful. Plenty of selection on all merchandise.

17. juli 2026
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Svar fra GO Outdoors - Stockton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Visited the Stockton store to get a…

Visited the Stockton store to get a replacement pump for our tent we had misplaced, I couldn’t praise Rob who helped us enough, he went above and beyond! Not just for his help but his kindness and generosity. Never had customer service like we received from Rob this day. It made our day. So thank you again.

22. juli 2026
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Svar fra GO Outdoors - Stockton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Visited the portrack store for fishing…

Visited the portrack store for fishing gear. Went upstairs and asked a member of staff about fishing trollies. He was uninterested and not helpful. When we went to the checkout we were served by Millie who could not have been more helpful and provided service with a smile! Very refreshing. Well done Millie!

22. juli 2026
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Svar fra GO Outdoors - Stockton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Lots to look at

Lots to look at. Initially I was just browsing but I was impressed by the range of goods on display and bought a dress. Staff were busy and Mia at the till was pleasant and helpful.

20. juli 2026
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Svar fra GO Outdoors - Stockton

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Vurdert til 1 av 5 stjerner

STAINED & DIRTY TOP

Ordered online. Didnt receive an email to say it had been delivered to store. Only found out by popping into store and asking where it was, Then got top home, and was stained and dirty. Wont be ordering from again.

14. juli 2026
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Svar fra GO Outdoors - Stockton

Thank you for bringing your recent experience to our attention. We are very sorry to hear that we have fallen below the standards you rightly expect from us.

We apologise for the lack of communication regarding your Click & Collect order. We have escalated this matter to our technical team so they can investigate why you did not receive notification that your order was ready for collection. We understand how frustrating and inconvenient this must have been.

We are also sorry to hear that the top you received was not in the condition you expected. This is not the standard of quality we strive to provide. We have contacted you directly via email to request some photographs so that we can review the issue and work with you towards a suitable resolution.

Thank you for your feedback, and we hope to hear from you soon.

Kind Regards
GO Outdoors Customer Care

Vurdert til 5 av 5 stjerner

Excellent customer service from Helen

Helen helped this novice to buy her first pair of teva sandals. Despite serving other customers at the same time as me, she was polite, careful to listen to my needs, and kind. I didnt feel rushed or that I was too much trouble, though it was a busy Sunday. In all, excellent customer service and one happy shopper!

19. juli 2026
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Svar fra GO Outdoors - Stockton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 4 av 5 stjerner

Good sale price

Good sale price. Quick and friendly checkout with Claire

21. juli 2026
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Svar fra GO Outdoors - Stockton

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Items in stock and great price

Items in stock and great price, friendly staff on check out

17. juli 2026
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Svar fra GO Outdoors - Stockton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Amazing customer service skills!

On Sunday, I popped into go outdoors to buy my son some clothes for his birthday. I was unsure what to get him but a member of staff called Jenny helped me pick something that was perfect for him! She was friendly, helpful and customer service skills were first class. It’s now my go to place for clothes when he needs more! Thank you, jenny!

12. juli 2026
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Svar fra GO Outdoors - Stockton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Helpful staff

Very good experience buying sandals
Helen very helpful and polite
Very cheerful

13. juli 2026
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Svar fra GO Outdoors - Stockton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Helen

Helen, who was working on shoes today was extremely helpful and knowledgeable. She scanned my feet to get correct size and let me try a couple for fit. Although the size in the shoes I wanted was not available in the colour I wanted - she advised me to go online and purchase using next day delivery as I need these for the weekend. Customer service at its best! Unlike Merrell customer services who have no phone number and slow/ unhelpful responses to complaints.

13. juli 2026
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Svar fra GO Outdoors - Stockton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

I was served by karen and Claire in the…

I was served by karen and Claire in the Stockton branch they were very helpful after we had a bad experience with our delivery from evri going missing that we bought from go outdoors these girls went above and beyond to make sure we got the same deal as originally paid for our lost tent so we can enjoy our family holiday thank you one happy grandson

13. juli 2026
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Svar fra GO Outdoors - Stockton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Lovely lady helen who helped us

Lovely lady helen who helped us, very knowledgeable and friendly helped a lot

13. juli 2026
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Svar fra GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Great experience….

The store was well laid out and felt welcoming. We visited the footwear department where my wife was introduced to the foot scanning facility which was very well presented by Helen. On this occasion we purchased only base layer boot socks but will certainly return to footwear when we need to replace our current boots. Well done. First class experience.

12. juli 2026
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Svar fra GO Outdoors - Stockton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Got serverd today of Mia was super…

Got serverd today of Mia was super helpfull with everything thank you

10. juli 2026
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Svar fra GO Outdoors - Stockton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

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