GO Outdoors - Stockton Anmeldelser 

3 357
•
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Portack Lane, TS18 2SP Stockton, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

We are members of the Camping and Caravan club and everytime we have tried to get the discount off the club card we can't. With the assistant saying it's already been discounted. Go Outdoors stock is... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I visited GO Outdoors Stockton to purchase some hiking boots for an upcoming multi day hike. Helen was friendly, knowledgeable and professional - she helped me to identify the most suitable types... Vis mer

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Vurdert til 5 av 5 stjerner

Called today for a (LOOK) at new hiking boots today for the wife, having recently had our old gtx boots wet out badly. Met Theo and Helen who not only helped us but found the missing boot, they know... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Callum was incredible. I’ve been in a few times recently and he was the most knowledgable person I’ve came across. He understood exactly what I needed, took his time and helped me massively. He was su... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Friluftsutstyrsbutikk
  2. også i
  3. Butikk med treningstøy
  4. Klatreklubb
  5. Løpeutstyrsbutikk
  6. Rideturtjenester
  7. Sykkelbutikk

Om GO Outdoors - Stockton

Skrevet av virksomheten

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Skrevet av virksomheten

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(3 357)

37 383 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Helen was an absolute delight and very…

Helen was an absolute delight and very helpful!

7. juni 2026
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Svar fra GO Outdoors - Stockton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Helen was very knowledgeable and…

Helen was very knowledgeable and attentive but not overbearing,

Husband very happy with his walking boots x

9. juni 2026
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Svar fra GO Outdoors - Stockton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Bargains available in store

Collected a pair of walking shoes from online purchase but had to return as they'd sent two different size shoe. No issue with returns and purchased an alternative pair in store. Picked up a bargain, half price ladies barbour jacket on my way out. Very happy 😊

1. juni 2026
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Svar fra GO Outdoors - Stockton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Helen was very helpful measuring my…

Helen was very helpful measuring my son's feet and getting walking boots to try on. Thank you Helen

7. juni 2026
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Svar fra GO Outdoors - Stockton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service, gentleman helped my wife with some new boots, was very knowledgeable with her needs.
Then we went to see Hollie at the Stockton branch at the checkouts, nice to see young people so polite and helpful thanks Hollie.
Overall excellent customer service from all thanks

7. juni 2026
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Svar fra GO Outdoors - Stockton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

The staff are always friendly

The staff are always friendly, helpful and give a very happy vibe Helen on foot wear was especially helpful nothing too much to help thanks for the superb service

7. juni 2026
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Svar fra GO Outdoors - Stockton

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Vurdert til 1 av 5 stjerner

Poor Service

Ordered item and asked to collect from store and i was told id receive an email once it had arrived. Still awaiting email and when i have checked my account its still in transport. I went into the branch and the staff were less then helpful. It is really frustrating so i ordered from millets instead got it within 3 working days. So if my order ever arrives i will be asking for a refund

29. mai 2026
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Svar fra GO Outdoors - Stockton

We are sorry to hear about the difficulties you’ve experienced with your click and collect order.

We have identified an issue with email communications not being received by some customers, and this is now being addressed as a priority to help prevent further disappointment.

We can advise that your order is ready for collection. We have reached out to you via email with this update and to confirm if cancellation is wanted.

We do hope this information helps, and we appreciate you taking the time to leave a review

Kind regards,
GO Outdoors Customer Care

Vurdert til 5 av 5 stjerner

Brilliant service and advice.…


I went to Go Outdoors Stockton today to purchase a self inflating sleeping mat. I asked an assistant, Katherine for help and she was very good at advising on the use and self inflating system used for the mats. I ended up getting a better matress and slightly more expensivethan I intended, due to her advise. I was then served at the till by Holly who sorted out the pricing. All in all I got ehat I wanted, got really good advice and just lovely service from the 2 girls. Well done Katherine and Holly and thankyou for making my shop easy

3. juni 2026
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Svar fra GO Outdoors - Stockton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Claire on the tills was great

Claire on the tills was great. Lovely lass. Store is well kept and nicely laid out.

3. juni 2026
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Svar fra GO Outdoors - Stockton

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

staff very helpful and friendly

Went in for a she-wee and a tent, young boy called louie on the till was very helpful and knowledgeable about all the products, couldn’t have been friendlier if he tried.

2. juni 2026
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Svar fra GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 3 av 5 stjerner

The store at Stockton is a shambles-…

The store at Stockton is a shambles- poorly organised in some sections , poorly signposted , some staff had poor attitude to customers , some product types and brands seemed scattered randomly whereas other brand’s products were largely displayed together . Athletics /gym kit seemed very limited .
Parcel pick up went well once Id found it

24. mai 2026
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Svar fra GO Outdoors - Stockton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Karen and Claire were very helpful and…

Karen and Claire were very helpful and patient with our experience in the store

Thank you

1. juni 2026
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Svar fra GO Outdoors - Stockton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Claire was lovely today

Claire was lovely today! I had to do a quick juggle with my bank accounts and she didn’t make me feel bad… efficiently switched to the next tool so no one was kept waiting and gave me time to sort myself out. She made it seem so effortless! That’s someone who is good at what she does!

1. juni 2026
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Svar fra GO Outdoors - Stockton

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Went to Stockton Go Outdoors today and…

Went to Stockton Go Outdoors today and Rebecca who served us today did a fantastic job. She showed my 10 yr old how to tie his walking boots so they were nice and snug around his ankles. Also took time to speak to him to make sure that the boots were the right fit.
Rebecca had great customer service.

1. juni 2026
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Svar fra GO Outdoors - Stockton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Had a great experience at the…

Had a great experience at the GoOutdoors, portrack lane. I had signed ip for membership but had received nothing but an email conformation.

The lovely lady, Fay, at the till was incredibly helpful, and her line manager, I believe her name was Karen?, honoured my membership and explained how it comes in card form, didn't realise this when I signed up.
We had a fab chat and it was an enjoyable experience!

Go Outdoors stockton, you have two lovely team members there

31. mai 2026
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Svar fra GO Outdoors - Stockton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Great Store, Great Staff

Went in for a couple of bits for fishing. Served by Karen who was extremely helpful and polite. 10/10 Service.

31. mai 2026
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Svar fra GO Outdoors - Stockton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Love this shop

Love this shop, my favourite place to spend money! But with my membership I get amazing discounts! And staff are so friendly

23. mai 2026
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Svar fra GO Outdoors - Stockton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Use your loyalty card!

Bought a cool bag and dog poo bags as we are collecting our new pup this weekend. Claire was great on the checkout as she checked the system and found my loyalty card that I hadn’t used for 11 years, so I got a big saving.
Excellent customer service.
Thanks Claire!

29. mai 2026
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Svar fra GO Outdoors - Stockton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Claire provided exceptional customer…

Claire provided exceptional customer service today, she was really helpful! Thank you

29. mai 2026
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Svar fra GO Outdoors - Stockton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Great service

We were assisted by a r eally good,knowledgeable, helpful member of staff called Rebecca, on our recent visit ro Stockton store.She was helpful without being felt like she was pushing to sell us anything which was great and made the experience of buying some shoes better We were given time to try and and walk about a bit before purchadlsing a,140 pound pair of boot/shoe suitable for my needs Great assett to your store

22. mai 2026
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Svar fra GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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