I had a medical emergency outside Go Outdoors last night & I cant thank Simon & his team enough for their brilliant & lightning quick support. it took the ambulance a bit of time to arrive but the car... Vis mer
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Beliggenhet
Bytt filialUnit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Had a positive experience in store. Myself and my wife bought a pair of running and walking shoes between us and had plenty of advice from a knowledgeable member of staff called John, ensuring we made... Vis mer
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Excellent customer service as always at Shrewsbury Go Outdoors - I wanted a new pair of walking boots as my Solomon boots hadn't lasted well at all. John was amazing at helping me find the right pair... Vis mer
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Disappointed to be told membership had expired but on presentation of card from car was told still valid. Weak excuse given for error. Happens every time I shop there!
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Informasjon om virksomheten
Om GO Outdoors - Shrewsbury
Skrevet av virksomheten
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet av virksomheten
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktopplysninger
Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Storbritannia
- 01743 297040
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful service from Elijah
Helpful service from Elijah. Good store. Good selection.
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic staff
Fantastic staff, Elijah went above and beyond helping us with our hiking poles.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
A* customer service
Phil gave us comprehensive help with choosing a bike helmet, he was very knowledgable & friendly.
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I had a medical emergency outside Go…
I had a medical emergency outside Go Outdoors last night & I cant thank Simon & his team enough for their brilliant & lightning quick support. it took the ambulance a bit of time to arrive but the care I received from this brilliant team means im going home today & not laying in a hospital bed. ive always had fantastic service at this shop but this time it was more than customer service, it was life service & if Go Outdoors Management read this, please give Simon & his team a gold award
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Simon was very helpful when I needed…
Simon was very helpful when I needed advice on our tent and a footprint.
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Came in looking for a tent got some…
Came in looking for a tent got some really great advice of Stuart very knowledgeable ended up buying one also dom asked me if I would like help he took it to the till for me and also put it in my car very polite and helpful
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service as always at Shrewsbury Go Outdoors - I wanted a new pair of walking boots as my Solomon boots hadn't lasted well at all. John was amazing at helping me find the right pair that works for me.
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Huge thanks to Simon in the fishing…
Huge thanks to Simon in the fishing department. He was very helpful and a credit to the company. Really knowledgeable and spent a good hour with me and helped me read through the rules of the fishery that I was going to that he had been to before. Helped me set up rigs etc. really appreciated his help and advice.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We were helped by Dominic as we wanted…
We were helped by Dominic as we wanted to look at some hiking boots. He was so friendly and knowledgeable and fantastic help :)
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Stuart was very friendly and helped us…
Stuart was very friendly and helped us find everything we needed. He went above and beyond and we’re very grateful.
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Dominic was a great help in finding the…
Dominic was a great help in finding the right trainers for me. Nothing was too much trouble - different styles and sizes! There was such a good range of styles and prices.
23. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
There was a super helpful employee…
There was a super helpful employee named Dom. he was SUPREMELY enthusiastic about his job and showed exemplary knowledge about the items I was looking for.
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
My son wanted to learn to fish and…
My son wanted to learn to fish and didn't know where to start , we asked Simon in the fishing dept for some advice , he was so thorough and took his time to make sure Jolly understood everything he needed to know , why can't every sales person be like Simon , brilliant service
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Last Saturday I purchased an Osprey…
Last Saturday I purchased an Osprey bag. Ewan and Jude helped me pick the bag and check out. Very pleasant experience.
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Simon was very helpful and helped us…
Simon was very helpful and helped us pick a perfect tent bundle for our family.
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I’d like to say a big shout out to…
I’d like to say a big shout out to Simon in the fishing department in go out doors Shrewsbury . He’s extremely friendly knowledgeable and helpful and nothing is too much trouble . Great customer service a credit to the store 🎣 👏
Mick & Teres
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Positive experience in store
Had a positive experience in store. Myself and my wife bought a pair of running and walking shoes between us and had plenty of advice from a knowledgeable member of staff called John, ensuring we made informed decisions. Really pleased with our purchases and the customer service received. Thank you
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ryan from Go Outdoors at the Sundorne…
Ryan from Go Outdoors at the Sundorne Retail Park was super helpful today and very knowledgeable when purchasing a new pair of walking boots. Would highly recommend. Thanks
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
John in the shoe department was…
John in the shoe department was excellent today helping myself and my partner. We bought 2 pairs of trainers and 1 pair of walking boots
Thank you
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Shrewsbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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