1st Festive Camping Trip. Lewis was really helpful and provided us with useful information on which tent would work for my daughter and friends first festival camping trip. We aren't a camping famil... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Was served by Mike when buying some walking shoes. As a complete beginner I didn’t know where to start but he gave expert advice with no pressure whatsoever. And did well to manage a few customers at... Vis mer
Selskapet har svart
The sale process was great. The email I received confirming the order said that they would email me when the order was ready to collect. Over a week later I went to check the order as the camp... Vis mer
Selskapet har svart
Don't often write reviews so this tells you how happy I am with the service received today. After a weekend with a new air tent (1st time using) returning back in the afternoon after a day out we... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om GO Outdoors - Leeds
Skrevet av virksomheten
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet av virksomheten
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktopplysninger
York Road, LS9 9AA, Leeds, Storbritannia
- 01135 325903
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Svar fra GO Outdoors - Leeds
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great products and prices
Everything you need from a camping store and very friendly staff
4. august 2026
Svar fra GO Outdoors - Leeds
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Svar fra GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Had a great experience at the Leeds store
Had a great experience at the Leeds store today. I had a few questions about some gear and Kacey was incredibly helpful, knowledgeable, and patient with me. Brilliant customer service!
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Collection was really slow to be ready
The sale process was great. The email I received confirming the order said that they would email me when the order was ready to collect.
Over a week later I went to check the order as the camping trip was getting really close! They were ready. I didn't receive an email about it though. Collected the items from a busy store.
Bought more items and they couldn't find the membership I bought online. Had to go and get the number to add it to the store system.
The real life and online computer systems are obviously not well connected and do not help you get your items easily or quickly. It might be easier to do one or the other.
7. august 2026
Svar fra GO Outdoors - Leeds
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
The best customer service
Excellent customer service! Mike's expertise, enthusiasm and knowledge is second to none in hiking equipment. He took time to understand what I needed and made sure I found a comfortable, suitable pair. Really appreciated the professional and welcoming service- the best ever
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Had a great experience today Lewis was…
Had a great experience today Lewis was extremely helpful and friendly
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
It's all a little over priced in…
It's all a little over priced in comparison to other stores... even with the member discount. Store I went to in Leeds quite run down, with unhelpful / unknowledgable staff. Used to be the go-to place for kit 20+ years ago, but not any more sadly.
26. juli 2026
Svar fra GO Outdoors - Leeds
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
1st Festive Camping Trip
1st Festive Camping Trip.
Lewis was really helpful and provided us with useful information on which tent would work for my daughter and friends first festival camping trip. We aren't a camping family so it's all new to us. Would highly recommend speaking to staff for assistance. Lewis also gave us space to discuss what we wanted to do after his advice and when we were ready with our decision we called him back. It was nice to not feeling pressured.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent service in the walking shoe…
Excellent service in the walking shoe department this morning.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service today from Lewis
Brilliant service today from Lewis, helped me find the trail shoes I was looking for and happy to let me try on any others :)
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Don't often write reviews so this tells…
Don't often write reviews so this tells you how happy I am with the service received today.
After a weekend with a new air tent (1st time using) returning back in the afternoon after a day out we found one of the air beams burst. No ideal with 2x 3 year olds.
Lauren G took the time to listen And sympathyised, helped replace the product Hassel free. Thank you
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
First time buying walking shoes - highly recommend
Was served by Mike when buying some walking shoes. As a complete beginner I didn’t know where to start but he gave expert advice with no pressure whatsoever. And did well to manage a few customers at the same. Happy with my purchase. Would highly recommend with no reservations.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Extremely disappointed to receive a…
Extremely disappointed to receive a parking fine after spending over two hours in your shop and spending a significant amount of money. I would expect some kind of facility for people to enter their registrations if this is the case.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Thank you for taking the time to leave your review regarding your recent visit to our store.
We are sorry to hear that you have received a parking fine after visiting one of our stores. We have contacted you via the email address provided to gather more information so that this can be investigated further for you. Please check your inbox shortly for our email.
We look forward to hearing from you.
Kind regards
Go Outdoors Customer Care Team
Replacement sandals
The sandals were just as expected, arrived within a couple of days & am really pleased with the quality.
27. juli 2026
Svar fra GO Outdoors - Leeds
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Overall great experience
Overall great experience! Mike in particular provided us with so much knowledge when looking for walking boots. Excellent service.
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Jimmy is the man to go to people
Jimmy is the man to go to people, we came get a tent for our muslim peace walk for humanity & he has shown that humanity is better when we worked togehter, as we are from newcastle (Gordies), i would like to say thank you & Go on Jimmy son, waye aye.
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Thank you jimmy and colleagues for your…
Thank you jimmy and colleagues for your excellent service, I truly appreciate the level of effort and respect you showed us today, we had a beautiful experience buying our tents and accessories for our peace walk we are taking part in
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Jimmy and his colleagues was a top man…
Jimmy and his colleagues was a top man when we went to buy our tent for our peace walk, he showed lots of respect and we loved him. Thanks jimmy!
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Lewis helped us get the right shoes for…
Lewis helped us get the right shoes for my 5 year old. Made it more pleasant to shop.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Leeds
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Dette er Trustpilot
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