Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... Vis mer
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Alisha served us today to a RAB down jacket. She was patient eager and knowledgeable. She advised us well as my husband was tall and thin and needed to try M and L sizes and they were all wired in for... Vis mer
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The store is always well stocked and very rarely will you go in looking for something and not find it! Customer service is always great, everyone is helpful and plenty knowledge amongst the staff. Ser... Vis mer
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Informasjon om virksomheten
Om GO Outdoors - Berwick
Skrevet av virksomheten
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet av virksomheten
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktopplysninger
Beside the A1167, TD15 2QT, Berwick, Storbritannia
- 01289 543120
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good store with lots of choice.
Good store with lots of choice.
Always good to pop into the Berwick store. Staff are friendly and helpful.
Cheryl at the check out is always cheerful and friendly with a packet of dog treats at the ready!
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Go outdoors in Berwick is nice with…
Go outdoors in Berwick is nice with lovely staff. Thank you Cheryl for your help.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Svar fra GO Outdoors - Berwick
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
A great shop for outdoor supply
A great shop for outdoor supply , clothing and gadgets.
Even if you don’t need anything worth visiting , you probably won’t leave empty handed.
Special Thank you to Cheryl for your friendly service and travel tips🌟
Kind regards Juliette &Arno🇳🇱
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent customer service
Cheryl served us and she was so helpful with the life jacket I was buying ! She gave me good advice about the fit! She also told me about the blue light card discount scheme which I was very grateful for! Excellent service all round and a friendly smile and chat at the till which made the whole shopping trip more pleasurable !
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Beautiful staff
Straight away the young man answered my question about joining the membership scheme. Loads of lovely clothes and good names. Best of all was meeting Cheryl what a beautiful lady. So helpful and went through all discounts and as I am an NHS employee she highlighted I was eligible for a discount.
Cheryl also told us about some local places to visit.
Lovely visit to Go Outdoors.
Gail Munro
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Served by Cheryl who could not have…
Served by Cheryl who could not have been more helpful. Cheerful, friendly and knowledgeable. We even got a great discount too. Thank you.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ideal Experience
Friendly, helpful and knowledgeable staff, great prices, a good variety of items to choose from in the shop, and convenient location and opening hours.
25. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Lovely staff & good customer service
Lovely staff & good customer service! Bought my daughter who’s potty training a carry potty but it was marked the wrong price so 2 lovley ladies sorted it out & knocked some money off for us for the hassle. Served by Cheryl couldn’t thank her enough☺️
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
We were served today by Cheryl
We were served today by Cheryl. She is a lovely lady, very friendly. She sorted our discounts out and saved us a lot of money. She was lovely with our little dog and gave her treats.
Another helpful man showed us to the recliners we wanted and lifted them to the till for us.
A great experience.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Super staff
Served by Cheryl, the friendliest lady, felt like she was interested in us as a family gave advice and offered helpful suggestions on making the most out of our shopping and further experience while in the area.
Also asked for help while we were looking in the isles and again another polite staff member pointed out what we needed.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Ken and Gwen in Berwick!
Myself and my boyfriend can’t thank Gwen and Ken at Go Outdoors Berwick for saving our holiday! We had a faulty product and with no fuss, the issue was promptly solved. They were both extremely kind, professional and calm throughout the whole process! They are amazing:)!
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Wonderful customer service
I needed binoculars and a member of staff called Cheryl was incredibly helpful. She took me over, recommended the best ones for what I required and helped me with my membership. She was the loveliest and most helpful sales assistant I have ever had the pleasure to meet so thank you!
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We were served by Cheryl who was very…
We were served by Cheryl who was very helpful and friendly
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I phoned local store after not…
I phoned local store after not receiving follow up email for collection. They helped to confirm my purchase and apologised.
13. juli 2026
Svar fra GO Outdoors - Berwick
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Cheryl was helpful when buying our first air tent.
Cheryl helped us in store last Saturday, she helped us with the membership and buying an air tent. She was very polite and answered all the questions we had about the tent for us. I would recommend this shop as it is well stocked and friendly staff. They also have a good range of display tents to help you choose the correct one.
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Lovely friendly staff
Lovely friendly staff, Cheryl served us and couldn’t have been more helpful.. gave the pooches treats and made us feel valued as customers, great store with plenty of products to choose from.. thanks again 🙂
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Cheryl on the checkout was very nice…
Cheryl on the checkout was very nice and helpful. I got what I was looking for.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Phone holder for car
I was looking for a specific item that was not on the shelf.
Cheryl and her colleague went above and beyond.
Locating the item in the depths of the store room.
Thank you both.
Great service
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great advice and service from Cheryl.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Berwick
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Dette er Trustpilot
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