Goedeker's Anmeldelser 

168
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I purchased an oven and stove from Goedeker's in 2020. They recommended and I purchased the extended warranty on both appliances, with the company they promoted, Epic Protect. I required a... Vis mer

Vurdert til 5 av 5 stjerner

After purchasing a beautiful stove Evan Cook in consumer service has been an absolute angel in helping me work out some damage issues. Evans calming and knowledge about my problem was so reassuring th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Customer service agent Judy F is a total rock star! She could not have been kinder or more friendly, and she went above and beyond to help me get to the bottom of a mystery surrounding my order. She... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "ext... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hvitevareforretning

Skrevet av virksomheten

Goedeker's is an independent retailer in the United States of major appliances, as well as furniture, housewares, plumbing products, and lighting. We have a single showroom location is in St. Louis, Missouri. Since 2008, we have also sold products through our website.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

168 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(168)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great customer service experience

Called Appliances Connection and got connected to a live customer service representative in under 2 minutes, on a Sunday! I needed to update some account information. Mike Salcedo handled the call and the process was quick and easy.

2. januar 2022
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Svar fra Goedeker's

Thank you so very much for your positive feedback! We are thrilled to see you had a good experience with Mike! We truly are committed to ensuring the satisfaction of our clients.
Thank you,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Service Department

I would highly recommend this company! Not only has their online order procedure been extremely easy, I had the experience of using their service department today. I needed help logging into my account today and Mike Salcedo in the service department was very helpful! He knew exactly what the problem was and how to walk me through it. He was very knowledgeable and patient with me. BEST service ever!

2. januar 2022
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Svar fra Goedeker's

We are thrilled to see that you had a positive experience with Mike! We truly are committed to ensuring the satisfaction of our clients!
Thank you,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Great customer service!

Mike Salcedo at Appliances Connection handled our concerns today over the phone and made sure our order was on time and every detail was taken care of. Thanks for great customer service Mike!

2. januar 2022
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Svar fra Goedeker's

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience with Mike!
Thank you,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Mike Salcedo a pleasure to work with!…

Mike Salcedo was extremely helpful and friendly as well in providing me with all the information I need to get the warranty service for my Whirlpool refrigerator. I now have everything I need to make this as painless as possible when I can Whirlpool. This is exactly the type of professional customer service I value and keeps me coming for all my needs.

2. januar 2022
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Svar fra Goedeker's

We are very happy to see that had a positive experience with Mike and that he was able to help! We hope you know your business is extremely important to us all and we look forward to continuing to serve you in the future!
Thank you,
Goedeker's Team

Vurdert til 5 av 5 stjerner

Santiago Di Santo was helpful on the…

Santiago Di Santo was helpful on the call today. He helped me with answering my questions about my order. Really good service.

2. januar 2022
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Svar fra Goedeker's

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience with Santiago!
Thank you,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

The delivery and installation was perfect.

The delivery and installation was consistent with the notice. The installer was professional, proficient and courteous. In all, a stress-free experience.

1. januar 2022
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Svar fra Goedeker's

Thank you for leaving your feedback! We strive to provide our customers with the best products and services and take the stress of delivery and installation off your shoulders.
Thank you for being a valued customer,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Santiago Di Santo was extremely helpful

Santiago Di Santo was extremely helpful. I had called regarding an order that was placed several months ago which included two items that have been back-ordered. Santiago informed me that one of the items was finally in stock, and arranged to have that item shipped. Since the other item is still back-ordered. Santiago guided me through the website to choose a comparable item that was currently in stock and had that item shipped as well.
I am so glad that my order is finally completed in its entirety. Thank you so very much Santiago!!

31. desember 2021
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Svar fra Goedeker's

We are thrilled to see that Santiago was able to help with locating comparable items to have your order filled as quickly as possible. We truly appreciate your feedback!
Thank you,
The Goedeker's team

Vurdert til 5 av 5 stjerner

Santiago Di Santo was extremely helpful.

31. desember 2021
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Svar fra Goedeker's

Thank you for leaving your feedback! We strive to provide our customers with the best products and customer support. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience with Santiago!
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Great service

Great service. Received my items 2 days after placing the order. They were great with sending updates regarding my order along the way. Highly recommended!!

31. desember 2021
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Svar fra Goedeker's

We appreciate your positive feedback! We pride ourselves on the excellent quality of the products we offer, and we are glad you are happy with your recent purchase! Thank you for being a valued customer.
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Amazing customer service

Amazing customer service, Mike Salcedo!!

31. desember 2021
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Svar fra Goedeker's

We are thrilled to see you had a positive experience with Mike! We hope you know your business is extremely important to us and thank you for your feedback.
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Very good experience once the freezer…

Very good experience once the freezer came in stock. I got an email and the next morning a text and call, the freezer was delivered within 30 minutes. The guys brought in the new freezer and took the old out with no issues.

30. desember 2021
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Svar fra Goedeker's

Thank you for leaving your feedback! We strive to provide our customers with the best products and services ensuring the satisfaction of our clients and are happy that you had a positive experience!
Thank you,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Great product and service

Great product and service, thank you

30. desember 2021
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Svar fra Goedeker's

Thank you for leaving your feedback! We strive to provide our customers with the best products and services and take the stress of delivery and installation off your shoulders. Thank you for being a valued customer.
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Mike Salcedo was a great help in…

Mike Salcedo was a great help in swapping out my handle side on my Beto refrigerator. Thank you Mike

30. desember 2021
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Svar fra Goedeker's

We are thrilled to see that you had a positive experience when speaking with Mike. We thank you for taking the time to leave a review and for your feedback!
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Efficient, courteous service

I needed to cancel a dishwasher order and order another model. The CSR Margaret Carmichael handled the transaction in a very courteous and efficient manner. Good service!

30. desember 2021
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Svar fra Goedeker's

Thank you for your feedback! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience with Margaret!
Thank you,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Amazing customer service

Deanna Brooks helped me with an order today and she went out of her way to help me get my product delivered within days, when two other people told me I had to wait two weeks. It took her an extra two phone calls to the delivery company, but she made sure it happened. This was probably the best customer service experience I've ever had- she deserves a raise!

29. desember 2021
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Svar fra Goedeker's

Thank you for your kind comments about Deanna! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
Thank you,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Perach

Perach was absolutely outstanding. Answered all of my questions however minor they were and went above and beyond to help me with the issues I was having. Will continue to purchase from the website because of customer service professionals like Perach.

29. desember 2021
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Svar fra Goedeker's

We appreciate your positive feedback! We pride ourselves on the excellent quality of the products we offer, and we are glad you are happy with the service you received from Perach. Thank you for being a valued customer.
Thank you,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Had an issue with an order cancellation…

Had an issue with an order cancellation and reached out to get the issue resolved. Mike Salcedo was extremely helpful and was able provide a solution that worked out for all parties. He was very understanding and made sure I was pleased with the outcome.

29. desember 2021
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Svar fra Goedeker's

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience with Mike!
Thank you,
Goedeker's Team

Vurdert til 5 av 5 stjerner

Mike Salcedo

Great help from Mike Salcedo!

29. desember 2021
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Svar fra Goedeker's

Thank you for your kind comments about Mike! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
Thank you,
The Goedeker's Team

Vurdert til 5 av 5 stjerner

Appliances Connection Built-in Oven Purchase

AppIiances Connection was very helpful and informative as I researched my purchase of a built-in oven. Not only did the site have a lot of relevant and helpful information, I was able to talk directly with the installer to answer some very technical questions. I ordered the Miele built-in oven on the Friday before Christmas. Much to my surprise, given the holiday, the low stock and the supply chain problems, it was shipped the next day and arrived on Monday the 20th! The delivery people were very polite and professional; they unpacked it and left it ready for installation. I was told that the trim kit for the oven had been backordered but would arrive the first week in January. Customer service has promptly informed me about the status of the items and responded very quickly to my clarifying questions. A great experience!

28. desember 2021
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We appreciate your positive feedback! We pride ourselves on the excellent quality of the products we offer, and services to take the stress of delivery and installation off your shoulders. We are glad to see that you are satisfied with your experience with our company.

Thank you for being a valued customer.


Vurdert til 5 av 5 stjerner

I spoke with Jodi Barney today

I spoke with Jodi Barney today. I ordered my range almost a year ago. In no way is that goedekers fault, its the manufacturer. She was so great, pleasant, professional, personable, and humane. I got all my questions answered. She is the best representative I have spoken with from goedekers. She went above and beyond doing the research for my order! Thank you Jodi and goedekers!!!

28. desember 2021
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Svar fra Goedeker's

Thank you for your kind comments about Jodi. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience! We thank you so very much for your patience and understanding as we work through the supply chain disruptions.
Thank you,
The Goedeker's Team

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