Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a great experience with Goddiva customer service. I bought a dress that was a perfect fit and excellent quality. Unfortunately, I had some issues with the zip, which caused me a bit of stress.... Vis mer

Vurdert til 5 av 5 stjerner

Goddiva Goddiva Goddiva Will always be my go to for occasional dress shopping. So far I have bought 4 dresses Black sequins velvet dress with bows 💯 Navy blue velvet dress ❤️ Off shoulder f... Vis mer

Vurdert til 2 av 5 stjerner

The dress I ordered was really poor quality for the amount I paid for it. Felt more like a Shein quality dress. Had to pay to return it. Just feel that my experience was disappointing because... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

A special thank you to Clare, who investigated my returns, and Noel and Showmiya, who handled my initial query - all were incredibly helpful and efficient. I had a really positive experience... Vis mer

Informasjon om virksomheten

  1. Dameklesbutikk
  2. Brudebutikk
  3. Klesbutikk
  4. Motedesigner
  5. Bryllupsbutikk

Skrevet av virksomheten

At Goddiva, we specialise in glamorous occasionwear designed to help every woman feel confident and stylish. From weddings and proms to parties, evening events and special occasions, we create celebrity-inspired fashion without the luxury price tag. We are a UK-based online fashion retailer committed to offering inclusive styles designed to flatter all shapes, sizes, ages and skin tones. Our collections combine trend-led design with affordability, making statement dressing accessible to everyone. Customer satisfaction is at the heart of what we do, and we are proud to have built a vibrant online community of #GoddivaGirl customers who love sharing their looks and experiences. We ship worldwide and our dedicated customer service team is always on hand to help with any queries to ensure a smooth shopping experience.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Clare, Noel and Showmiya

A special thank you to Clare, who investigated my returns, and Noel and Showmiya, who handled my initial query - all were incredibly helpful and efficient.

I had a really positive experience with Goddiva’s customer service team when arranging my returns.

What stood out most was how proactive they were throughout the process. Rather than placing the burden on me to chase updates or figure things out, the team took initiative at every stage - they were already one step ahead, anticipating the process and making it smooth from start to finish.

It made a noticeable difference, especially with multiple parcels involved. Everything felt organised, responsive, and handled with care.

Really impressed with the level of service.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had a great experience with Goddiva…

I had a great experience with Goddiva customer service. I bought a dress that was a perfect fit and excellent quality. Unfortunately, I had some issues with the zip, which caused me a bit of stress.
I contacted customer service, and they responded immediately. They were very helpful, answered all my questions, and sent me a return label straight away so I could arrange a refund.
I’m very happy with how everything was handled, and my overall experience with the company has been excellent. I would definitely buy from Goddiva again in the future.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Divine.

The dress was a gift from my husband and it is described on the website as Embroidered Mesh Maxi Dress - colour Blush. It was purchased with the intent to be altered, as I am a size 6 and the smallest size the dress was made in was 8. Plenty of beautiful dresses to choose from in size 6, but this looked just incredible and impossible not to buy. Had I been a size 8 the dress would have been true to size.

Delivery took only a few days, the parcel was carefully wrapped, alteration was easy and I am DELIGHTED with the dress. It looks incredible on the website and it is just as magnificent when worn.

This dress offers more that the price ones pays. The quality of the materials used, the absolutely admirable craftsmanship, the beauty of the product in itself, the way it makes me feel when I'm wrapped in it - all of the above turn this dress into something magical.

13. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Goddiva Goddiva Goddiva

Goddiva Goddiva Goddiva
Will always be my go to for occasional dress shopping. So far I have bought 4 dresses
Black sequins velvet dress with bows 💯
Navy blue velvet dress ❤️
Off shoulder floral viscose dress 🔥
Light blue cowl neck backless dress and I wore it for a wedding in SA absolutely looked smashing
I have only had to return with a broken heart the navy blue velvet dress because it was the wrong colour for the wedding I wanted to attend but if I had a choice I would have just kept it. The quality is always on point 💃🏻💃🏻💃🏻❤️
See you soon for another purchase

26. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Goddiva the best

I bought 2 black long dresses for 2weedings in April 2026. I felt like a Queen, very comfortable to wear them all evening. I had so many compliments and questions about where did I purchase them.
I was pleased to share your website with friends and quests and I felt proud that I am your regular costumer.
Thank you GODDIVA, for amazing products.

4. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

The dress I ordered was really poor…

The dress I ordered was really poor quality for the amount I paid for it. Felt more like a Shein quality dress.

Had to pay to return it.

Just feel that my experience was disappointing because of poor quality and frustrating that you pay for shipping and then pay for returns when the shipping was two times the price of the return.

15. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Goddiva

Svar fra Goddiva

Hi Sarah

We’re really sorry to hear you were disappointed with your order, and we appreciate you taking the time to share your feedback.

We do offer free delivery and returns for our Goddiva Unlimited subscribers, and we’re always working to improve both our quality and overall experience.

If you’d like us to look into this further for you, please feel free to reach out to our team @ info@goddiva.co.uk

Warm regards
Goddiva

Vurdert til 5 av 5 stjerner

good customer service

Despite a mix up with my order customer service were great and offered a good discount code by way of an apology.
I shall be buying more very soon.

7. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Elegant dresses for special occasions

Goddiva is a great brand if you’re looking for beautiful evening dresses. The designs are very feminine and stylish, and there are many options to choose from.
I appreciate that the dresses are both fashionable and reasonably priced. It’s nice to find a brand that offers elegant styles without being too expensive. I would recommend Goddiva to anyone looking for a special outfit.

13. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Elegant dresses and beautiful designs

I recently discovered Goddiva and I’m really impressed with their collection. The dresses have a very elegant and feminine style, perfect for special occasions like parties, weddings, or formal events.
What I like most is the variety of designs and colors. Many of the dresses look very stylish and glamorous while still being affordable. The quality is good for the price, and the fabrics feel comfortable to wear.
Overall, I had a very positive experience with the brand and I would definitely recommend Goddiva to anyone looking for beautiful evening dresses. I’m looking forward to trying more styles from their collection in the future.

10. april 2025
Anmeldelse skrevet uten oppfordring

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