Just had Susan come clean my place through Glimmr - really impressed. She was punctual (came promptly at the booked time), polite, and just got on with the work without any fuss. What really stoo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Just had Susan come clean my place through Glimmr - really impressed. She was punctual (came promptly at the booked time), polite, and just got on with the work without any fuss. What really stoo... Vis mer
Selskapet har svart
Great quality of service. Good communication and friendly staff. Kojo Akrong is great. Thank you.
Its crazy how companies can still get away with paying employees £8.50 per hour while also demanding they bring and buy their own cleaning equipment. Both this company and the people who buy services... Vis mer
I've had a few bad experiences booking with other companies since moving to london as well some individuals through free personal adverts. But now I've found Glimmr who have been great from start... Vis mer
Glimmr is a premium house and office cleaning company that can solve all of your home cleaning needs. We do everything from weekly cleaning to professional services like End-of-tenancy cleaning. We have great customer service, flexible booking times and we guarantee our results - your home will look fantastic and your wallet will thank you. We offer a 200% guarantee service - if you aren't happy with the first clean, we will come back and do it again for free. If you still aren't happy, we will provide a full refund!
London, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Needed a one off cleaner when our regular cleaner was ill and glimmr were amazing - super responsive and helpful and the apartment was absolutely spotless afterwards. So pleased.
Wasnt pleased regarding hiring process negative feedback, they have clients who judge new cleaners for their cleaning who dont have any experience regarding cleaning and if they are not happy with their cleaning they make them travel and have 20 min trial for free..not paid...they should improve the hiring process dont make tired cleaners for nothing to be judge in trial from people with no experience and be rejected people with years of experience
Very good quality cleans. Cleaners follow a checklist so makes everyones life easier.
The cleaner was named Pao who came to clean the flat. She didn't speak much English but I tried to show her by doing the cleaning and she said yes yes she understood and said she would be fine wiping the wardrobes dust with wipes and finishing off with mopping. I really really regret using Glimmr and I can't understand the ratings given. I first I booked and paid for 12pm and they called me to say cleaner would come later around 13:00. Cleaner came at 14:10 and didn't apologise or say anything about being late, I asked if she was delayed at another job and she smiled no this is my first job of the day.
I asked her to wipe / dust the 4 wardrobes/closets in the flat with wet wipes that I had purchased and the inside of the kitchen cabinets which were empty. She honestly could not do this and lied about it saying she did it and when I showed her the wipe 2 hours later when I came back I used in one of the closets she said she forgot to do this one????? I checked she didn't wipe anything well or at all and was likely on the phone while I was away.
Then I stayed in the flat for the last hour and asked her to mop which again she couldn't do well, she picked which mop she wanted to use and the cleaning product and then wouldn't press hard on the floor so none of the food marks would come out, when I asked her in one spot to do it again she pretended she couldn't see the mark on the wooden floors and mopped it 2 more times when it did come out......she was really useless and not worth keeping. she was not only VERY VERY lazy but didn't know how to clean at all.
A very unhappy customer. Given this was my first experience with this Glimmr company I really do believe other reviews are made up and false on this website as no proof needs to be shown you used this service. I would be really careful as this woman definitely was not a cleaner.

Svar fra Glimmr
Online booking form is very easy to use. I like how they have a scheduling platform to make changes to cleans when needed. We've had to go away a couple times so it has made it very easy.
I booked a one off deep clean for last Saturday and I was called by the advisor to ask whether I wouldn’t mind moving it to Sunday as that’s when the specialist clean team we’re available so I changed my plans in order to accommodate a 11-12 slot. 10 mins before 12 I received a text to say they had to cancel my clean because “the mode of transport the cleaners were travelling in had broken down”. Funny that the message was sent 10mins before they were officially late, does this mean they had started the journey and were close by? Or more likely they had over booked their cleaners. I called the office and was offered a simple apology that’s it. There was no resolve whatsoever to help fix the situation. I asked whether another team could come later, the response was no. When I asked whether they could come an alternative day I was told they would call me back. Half hour later I called to say not to bother I had been already been massively inconvenienced.
If you value your time, need a reputable company with a workforce that can backfill this definitely isn’t it.
First time booking with glimmr and very satisfied with the results!
They were the only company to take on my job on such short notice and did a fantastic job on my house!
Great cleaning company. Quick and easy especially now that I find myself getting lazy in the cold winter season
Quick and convenient. I scheduled a booking within a minute and the cleaner showed up as promised and cleaned what she was required to. There was next to no hassle on my part.
Sharon does a fantastic job for us! Customer service is also great. Credit to the team!
Great service! Love their cleaners, online booking platform and great customer service.
Very good customer service. Credi to Amy and the rest of the team who have been very attentive despite a very difficult job. Will use them in the future if needed!
Booked my first clean with them last week. Did a great job - have Sharon coming every two weeks now. Customer service is especially great!
I've had a few bad experiences booking with other companies since moving to london as well some individuals through free personal adverts.
But now I've found Glimmr who have been great from start to finish. They have a simple booking system and were quickly available to solve my query. My cleaner was very personable and bubbly.
I've booked weekly cleans and altough cleaners change they are all very professional and have good communication skills.
Did a pretty good job cleaning! Have now set up weekly cleans with them
I really really love these guys. Simple to book and they send polite cleaners that get on with the job. Highly recommend to anyone living in London
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.