The team were incredibly helpful in resolving an issue with a door fitted many years ago at my parents house. Definitely went above and beyond. If buying another door we would not hesitate to use... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Delivery, make sure you read the fine print! You need a fully abled person home to help the delivery driver so his job. I have taken 3 separate days off work for 3 separate guaranteed... Vis mer
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Writing on behalf of my friend.. My friend moved into her property and noticed the garage door had no key/a key snapped in the lock. She contacted Gliderol on the Thursday afternoon and explained... Vis mer
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Teleco controlled roller door (double garage width) installed on our new build 2019. The actual door is a fairly rigid sectional roller (not flimsy plastic) to not be a risk of storm wind damage,... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Gliderol has been operating in the UK since 1986. Offering all types of Doors from Residential Front and Back Doors, Single Skin Continuous Steel Curtain Roller Garage Doors, Insulated Roller Garage Doors, Sectional Garage Doors, Up & Over Garage Doors, Side Hinged and Insulated Side Hinge Doors. Our products are suited to both residential and commercial applications, ranging from residential homes, to airport hangar doors, to self-storage facilities.
Kontaktopplysninger
Kitching Road, SR8 2HP, Peterlee, Storbritannia
- 01915180455
- sales@gliderol.co.uk
- www.gliderol.co.uk
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Rebecca responded to my queries…
Rebecca responded to my queries regarding a remote control replacement and was extremely helpful through the whole process.
Thanks for all your help
18. mars 2025
Anmeldelse skrevet uten oppfordring
Contacted gliderol to enquire about…
Contacted gliderol to enquire about getting a remote control for garage door.Rebecca Martin was extremely helpful and sent an image of what I would need.Thank you Rebecca for all your help and responding so quickly.
10. mars 2025
Anmeldelse skrevet uten oppfordring
Replacement garage door lock.
I had to replace a faulty and old style garage door lock. I contacted customer service by telephone this morning answered by Rebecca Martin. Very polite and helpful person. Photo sent and she replied within 5 minutes with on line link for the correct replacement lock with a willingness to help if I encountered any difficulties ordering the unit. 100% customer satisfaction. Well done, Rebecca. John Hamilton, Scone, Perth.
6. mars 2025
Anmeldelse skrevet uten oppfordring
I needed to order a lock mechanism for…Fast response to enquiry
I needed to order a lock mechanism for an old Gliderol door so sent a photo of part required in an email to their customer service at 2200.
Response received by 0830 next day and part ordered.
I had not been expecting such a quick respons so well done Gliderol.
8. januar 2025
Anmeldelse skrevet uten oppfordring
GLIDEROL GRD + BEWARE
i bought a new roller door motor from BEST CHOICE [ N IRELAND supplier] in JAN 2023, the make was GLIDEROL GRD+. I had a few hiccups when it would nt open during the year - always after i was away for a few weeks - but after being talked through a reset by phoning best choice i got it working again. recently i had nt used the door for over a month and when i tried to open it on 21 Nov 2024 it continued to try to roll off the door when it had reached the floor. i called best choice but they said their call out was £120 or on this occasion £80 as the warranty was only for a year. i contacted Gliderol who arranged for an engineer to talk me through a reset of the limit switches but he could nt get it to work. now after only a year and half of little use - i use my car 3/4 times a week and keep the tracks clean etc - i m left with a roller door i have to manually operate.
i am therefore very disappointed with this product and the support i ve had, my friend in Austalia who had problems with his gliderol door had great support but this is a separate company apparently.
i m hoping Gliderol will react to this review as it is an honest account and for a roller door motor to give up after such a short period is a very poor advert for this product. it is too dangerous to try operate by holding down the switch to open using the motor which still runs incidently but there is some issue with the limit switches which will not reset and have always been giving problems since the day i bought it.
21. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Gliderol
Hello, I am sorry we could not help, installation of our products is dealt with through distributors and to have an issue with a GRD+, which we have been supplying for over 25 years, is very unusual. The dealers themselves set the warranty terms and conditions not us and it is them that your contract is with, we're sorry you're disappointed but perhaps this review should be directed to the dealer exclusively.
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