Get That Trend Anmeldelser 1 148

TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve had such a great experience with Get That Trend. No request ever feels too big, and the team are always so helpful and accommodating. Communication is excellent throughout, which makes the wh... Vis mer

Vurdert til 5 av 5 stjerner

Beautiful skirt as described. Quick delivery. Love this gem of a shop. Service team are really responsive to queries & helpful. Variety of trends, basics & occasion wear with a social media that rea... Vis mer

Vurdert til 5 av 5 stjerner

Had a lovely experience shopping in store today the lady was very helpful and I came out with a beautiful outfit . So nice to go into a shop and people are friendly and helpful .

Vurdert til 2 av 5 stjerner

Disappointed in this clothing brand. Sized up to your biggest size L/14 (I wear a 12) as I’ve had bad experiences with online shopping and sizing recently. Confused how the largest dress was still abs... Vis mer

Informasjon om virksomheten

  1. Klesbutikk
  2. Dameklesbutikk

Skrevet av virksomheten

Ireland's Premier Fashion Website. Shop our huge range of dresses, skirts and tops for special occasions, going out, and in wide range of styles!


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 25 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Please read the refund policy before…

Please read the refund policy before purchasing.
My fault for not reading before purchasing, but it's absolutely bizarre.
Get that trend have confirmed that they received my return on 09/01/24. I now have to wait 21 days for my refund because "that's there policy and it's outlined on their website". And to make matters worse, if I don't receive my refund after 21 days, I must wait until day 28 and then contact them to tell them. So they will have your return received and probably sold on again, but you have to accept to giving them 28 days credit of your own money. Never again.

9. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Great service. Lovely jumper, order came quickly. I order regularly from here and never had any problems it’s any of my items. I will definitely order again

30. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 star from me!

Delighted with the purchase I ordered a few days ago and got it the next day!

Always buy my items from Get That Trend! Highly recommend!

14. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not purchase from this shop if you may need to return an item

I returned two dresses that were unworn. Received no confirmation that my returns had been received. I followed up by email 7 days later. Received a reply stating “the dress was badly soiled” with. Picture of the dress that was not the dress I ordered. No mention of the second dress returned. I did not try on the dress as it was evidently too big when I removed from packaging. Email again asking for someone to call me as I hadn’t tried on the dress and the colour of the dress sent in the picture is not the same as the one I returned. Also to ask why I had not been notified to say my return was received and there was a problem earlier. Got an email to say the notification went into my junk mail. Again not true. Am still waiting for a manager to make contact. DO NOT BUY FROM THIS SHOP

14. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Get That Trend

Svar fra Get That Trend

Hi Caroline, all of the information regarding our returns policy is readily available on our website. We do not send confirmation of receipt of returns - this slows down the returns process. We do however provide customers with a cost-effective and efficient way of making returns which provide customer with the tracking number which they can use to confirm that we have received the return. When the return is processed by us, the customer will receive notification of their refund and their order will be updated to refunded.

I have reviewed our "sent" emails and can see that you were emailed to notify you about an issue with one of the items in your return. As we can see that the email was sent, we can only assume that it went to your junk folder.

We ask customers to get in contact with us if they have not received a refund within 14 days of it arriving back with us.

In the case of your return, the dress was significantly marked when it was received back. I can also confirm that the pictures of the dress what we sent you ARE actually the dress that you ordered and returned. Pictures taken up close to show the marks often appear grey rather than black.

I would also like to confirm that we have a huge number of happy customers over the last 10 years, many of whom return items without any such issues. I note that you returned 2 items from the order and that the OTHER ITEM is in the process of being refunded as it was returned, as new and unmarked, in saleable condition.

We are sorry that you are disappointed but we cannot refund for an item that is marked because we would not send a marked item out to another customer.

Vurdert til 5 av 5 stjerner

After I ordered a size 40 that didn’t…

After I ordered a size 40 that didn’t fit I returned them took a while for someone to get bk to me as to weither they’d arrived bk to store eventually a size 41 was sent out to me as was told to me by lady that was emailing me thankfully they fit prefect and happy with the quality

27. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great little boutique

Love this little shop. I saw lovely trainers on their site, I was delighted when they came back into stock. They’re so good at listening to what customers want and getting them back in stock. I pre-ordered the trainers and it didn’t take long for them to arrive. They have a lovely range of clothes and shoes for all occasions. I’ll definitely be buying from them again and popping into the shop when I’m in the area.

8. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great shopping experience

Delighted with the dress I ordered and received. Quality is so good and price very reasonable. Very efficient delivery. I would definitely recommend using this website

3. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Get That Trend

Svar fra Get That Trend

Hi, thank you for your review. I am delighted that you are happy with both our product and service. Thank you also for your recommendation and I hope that you enjoy your dress!

Vurdert til 5 av 5 stjerner

Get that trend hits the mark

What a really great company. Clothes are good quality and they stick to their return policy, unlike others I have dealt with. Didn't have to chase for my refund.

Wouldn't hesitate to use again. Honestly clothes are beautiful.

14. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Get That Trend

Svar fra Get That Trend

Hi, thank you so much for your review and I'm delighted that you were happy with your experience with GTT xx

Vurdert til 5 av 5 stjerner

Got the goods!!!

Delighted with my purchase got to order the luanna burgundy and grey trainers that came back in as a pre-order and they are gorgeous when they went out of stock I was so disappointed but delighted you got them back and managed to get myself a pair and they have not disappointed, great service as always 😁

4. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Get That Trend

Svar fra Get That Trend

Hi Ashling, thank you for your review! I agree that the Luanna trainers are just class, all the girls in the office are mad about them! Hoping that we can continue to bring you great fashion. GTT x

Vurdert til 4 av 5 stjerner

Really fast delivery

Really fast delivery, item exactly as it looks on site, material isnt the most luxurious but this is reflected by the cost! V cute, cant wait to style!

2. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Get That Trend

Svar fra Get That Trend

Hi Sarah, delighted that you love your item, and please send us a little pic when you do style it - we love getting inspo from our customers! GTT x

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv