The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
DearDoc's support is exceptionally outstanding. I don't think I've experienced customer support and response as quickly as they do and always knowledgeable and gets solved right away without hours and... Vis mer
We have been working with DEARDOC for a couple years and have been very happy with their services. They have been instrumental in our website set up and have worked closely with our marketing team to... Vis mer
Alberto, Thank you for helping me with my issue! I had put off communicating my problem and now I am wondering why I waited so long! Fast fix and now I can continue without having the pesky issue! app... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Cassidy was professional and to the…
Cassidy was professional and to the point, which is what I like. She also researched a question about my website, which took a bit, but did not seem to be bothered taking her time out of her reason for the call to do so.
She answered my questions and was able to get another time scheduled to go over my dashboard with another associate.
Al understood my problem and provided a…
Al understood my problem and provided a solution immediately.
Thank you Alberto for the quick fix to…
Thank you Alberto for the quick fix to our website! It's great to know that if our office needs something adjusted on our site, you come through and fix it immediately. You also inform me of what the issue was and I love being in the loop of things. Communication is open and I appreciate that and your help. As an employee it helps me keep my Boss HAPPY!!
Noah Warren and Ben helped me out today…
Noah Warren and Ben helped me out today and I felt very heard and trust that they will follow through with our objectives.
Quick and helpful
The agent David was very helpful and quick to respond with answers
Tyler Robert’s was very knowledgeable…
Tyler Robert’s was very knowledgeable and we are excited to see what kind of results we will see under his care!
Alberto was great and handled my issue…
Alberto was great and handled my issue quite quickly.
Alberto was very knowledgeable about the product
Alberto was very knowledgeable about the product we were upgrading to. He was able to answer all our questions with clarity.
Excellent
Excellent, personalized service and recommendations from Sean! Thanks for helping us grow!
Maria Ochoa
Maria Ochoa is so responsive to all of my website needs. She is timely with her responses and goes the extra mile ensuring all of my requests are met. Thank you Maria.
Luis was great at getting back to us…
Luis was great at getting back to us quickly and resolving the issue.
Fernanda was a great help
Fernanda was a great help! Very understanding and patient with us while we updated our chat feature.
Noah was easy to work with and helpful
Noah was easy to work with and helpful. Very efficient.
We've been very happy with DearDoc so…
We've been very happy with DearDoc so far. Since implementing the AI chat on our website and AI voice for after-hours calls, we've seen an increase in new patient leads and appointments. The platform has helped us engage potential patients more effectively and capture opportunities we may have otherwise missed.
Noah has been fantastic to work with—responsive, helpful, and genuinely invested in our success. Highly recommend!
Tyler was very helpful in discussing…
Tyler was very helpful in discussing our current set up and with the options to better take advantage of social media.
Noah
Noah, was helpful in guiding me through the dashboard, but I did feel like the call was mostly to sell another service. He was very polite and persistent, which is the sign of a good saleman.
DearDoc Support Team Responds Promptly
I had an issue with using DearDoc on my iPhone browsers and Alberto from their support team responded promptly and is helping diagnose the issue!
They are very responsive to queries and…
They are very responsive to queries and they deliver on their promises. The chatbot on the website is a great idea as well
quick and easy
Super easy to put in a request and Alberto processed my request very quickly.
Tyler took his time answering my…
Tyler took his time answering my questions and was very kind and knowledgeable
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








