I used to love GetPRO but wtf are they doing to their quality? They have completely ruined their chocolate hazelnut pudding. It used to be creamy and chocolatey. Now it is not as light instead being h... Vis mer
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The GetPRO chocolate hazelnut protein pudding is inedible now. I used to buy this all the time and loved the dense texture. Bought one recently and it was sloppy and full of small bubbles and nasty gr... Vis mer
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Delicious. It satisfies me after a busy morning or hard workout. I really like the fact it's low-fat yet still has a good amount of protein. My favourite is the Strawberry flavour but the Vanilla & Co... Vis mer
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I’ve always enjoyed the products, especially the mousses however unfortunately I had a slight issue (a one off) so I contacted the company online and got a very quick response! Due to my schedule it t... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Get more with GetPRO 🥄 Delicious high protein snacks ➕Full on protein, full on taste #GetPROUKI
Kontaktopplysninger
Storbritannia
- 0808 144 9451 UK 1800 94992 IRL
- www.get-pro.co.uk
2,6
Under middels
30 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 80 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ruined the quality of their pudding
I used to love GetPRO but wtf are they doing to their quality? They have completely ruined their chocolate hazelnut pudding. It used to be creamy and chocolatey. Now it is not as light instead being heavier but not as creamy, the chocolate flavour is incredibly artificial and offputting, and the pudding is now full of grainy lumps. It’s like they’ve gone off and turned lumpy but they’re in date and I’ve tried puddings from multiple shops. The new ones with the plastic tops are vile.
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Hi Dana,
We’re really sorry to hear about your experience with our Chocolate Hazelnut Pudding. We appreciate you taking the time to share this with us, particularly as you’ve been a fan of the product previously.
We’d really like to look into this further and understand what may have happened with the products you’ve purchased. We’ve requested your details via Trustpilot so that a member of our team can get in touch and investigate this for you.
The GetPRO Team
"new smoother texture" is absolutely foul
The GetPRO chocolate hazelnut protein pudding is inedible now. I used to buy this all the time and loved the dense texture. Bought one recently and it was sloppy and full of small bubbles and nasty grainy bits. Genuinely thought it was out of date at first but apparently this is just the "new smoother texture", which i later noticed on the label. Definitely won't be buying again 🤮
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Hi there,
We’re really sorry to hear the updated texture of our Chocolate Hazelnut Pudding hasn’t been to your liking, especially as you were previously a fan. We appreciate you taking the time to share such honest feedback, and we’ll make sure your comments are passed on to our team.
That said, we would like to take a look into this for you. We’ve requested your details through the Trustpilot function so we can investigate this further.
Team GetPRO
Tried the GetPro Chocolate Mousse
Tried the GetPro Chocolate Mousse
Texture: Fine.
Protein: Excellent.
Taste: Like I'd upset somebody at the factory and this was my sentence.
Flavour notes:
Artificial sweetener
Whey protein
Broken dreams
A faint whisper of chocolate from another room
The marketing:
Indulgent chocolate mousse!
Reality:
Please consume this while contemplating your life choices.
To be fair, though, my body is looking at it saying:
"Twenty grams of protein? Magnesium? Vitamin B9? Thank you very much."
Meanwile my taste buds are filing an official complaint.
I think I've discovered an important rule:
Not all protein puddings are created equally.
Unfortunately, this one gets quietly left on the shelf to think about what it's done.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Hi,
Thanks for taking the time to leave a review. While "a faint whisper of chocolate from another room" gave us a smile, we're sorry the flavour didn't hit the mark for you.
It's great to hear you found the protein content a positive, even if the taste didn't win you over this time. We'll be sure to share your comments with our product team, as feedback like yours helps us continue to improve.
Thanks again for giving GetPRO a try.
The GetPRO Team
Easy protein intake
Great amount of protein in easy to carry pouches. I have had 5 of the banana yogurt and they taste great, keen to try the forest fruits.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Hi there,
Thanks so much for your great feedback! We’re really glad to hear you’re enjoying the banana yoghurt and finding the pouches convenient.
The forest fruits flavour is a great choice too, we hope you enjoy it just as much!
Thanks again for your support 😊
Team GetPro
unpleasant
the chocolate moose has got to be one of the most vile protein snacks i have ever tried, it tastes like dark chocolate, no sweetness at all and the aftertaste is horrendous. the overall texture is great and the amount of product is great, but they really need to work on a better flavour
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Hi there,
Thanks for taking the time to share your honest feedback, we’re really sorry to hear the chocolate mousse flavour wasn’t to your taste.
Taste is a big part of the experience, so it’s disappointing to hear this one didn’t meet your expectations, although we do appreciate your positive comments on the texture and portion size.
We’ll be sure to pass your feedback on to our team, as we’re always looking to improve our products.
Thanks again for your review.
Team GetPro
Poor service and no means of contacting
I received a voucher from them but when I downloaded the voucher it was a fake “example” voucher. I can’t find any way of contacting them. Disappointing service and puts me off buying from the brand again. It would be helpful if GetPro could respond with an email address so that I can contact them about this.
10. januar 2026
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My favourite protein drink out there
My favourite protein drink out there! I’ve lost 4 stone 4 pounds, with the help of the Get Pro Strawberry & Rasberry 25g protein yoghurt drink! I couldn’t have done it without them, absolute game changer! The only thing I would say is most supermarkets in my area sell out pretty quickly of this flavour.
26. juni 2025
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I had a query on the ingredients on…
I had a query on the ingredients on HHoPro Yoghurt and Blanka from their team came back promptly and more importantly with the right information. Excellent
12. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Hi Cary! Thank you so much for your kind words! We're thrilled to hear Blanka was able to help you quickly and clearly — that's exactly what we're here for. We'll be sure to pass your lovely feedback along to her. If there's anything else you need, just let us know! 😊
Best wishes,
Prash from team GetPro
A great experience
Blanka replied my email way quicker than I expected，and the response was clear and helpful. It was a really great experience！
21. mars 2025
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Svar fra GetPRO UKI
Hi there,
Thank you for sharing your experience! We're thrilled to hear that Blanka provided you with quick and helpful support. We always strive to deliver the best service, and your kind words mean a lot to us. If you ever need assistance again, we’re here for you!
Best Wishes,
Suren and team GetPRO
My son is a big fan
My son is a big fan, helps him get the extra protein he needs after busy days of p.e and workouts
29. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Hi James, Thank you so much for your review! 😊 We're so happy to hear that GetPRO is helping your son refuel after his busy days of P.E. and workouts! 💪💙 Wishing him all the best on his fitness journey!
Best wishes,
Prash from team GetPro UK
Fantastic response. I had a question to ask via email about…
I had a question to ask via email about the banana GetPro yogurt pouch and Alex was extremely prompt and helpful. He was very informative throughout and really quick at responding to my emails. Very impressed with the customer service from Alex. Thank you 👍😃
18. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Hi Jayne,
Thank you so much for your kind words! 😊 We're thrilled to hear that Alex provided you with prompt and helpful support regarding the GetPRO banana yogurt pouch. We’ll be sure to pass on your lovely feedback to him!
Providing great customer service is so important to us, and it means a lot to know you had such a positive experience. If you ever need anything else, don’t hesitate to reach out, we’re always happy to help!
Thanks again for taking the time to leave this review. 👍💪
Best wishes,
Cédrine from the GetPRO team 💛
Tried out get pro as a more healthy…
Tried out get pro as a more healthy option.Love the chocolate, vanilla and strawberry but was not to keen on the caramel as it tasted a bit like coffee.Otherwise as a pudding or dessert it ticks all the boxes for me.
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Hi John, thank you so much for giving Get Pro a try and sharing your feedback! 😊 We're thrilled to hear you're enjoying the chocolate, vanilla, and strawberry flavors. Sorry to hear caramel wasn’t your favorite, but we truly appreciate your thoughts. So glad our desserts tick the boxes for you! 🥰
Best wishes,
Prash from team GetPRO
Getpro chocolate mousse is delicious…
Getpro chocolate mousse is delicious and so is the caramel one full of flavour, thick and creamy, the drinks are good too! I’ve not yet tried any other flavours but i definitely will be buying more and trying the other flavours
22. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Good evening, Fiona.
Thank you for taking the time to leave this fantastic review. It is important to us, and we’re delighted to hear such positivity. We hope you enjoy other products within the range just as much.
Please don't hesitate to get in contact via our social channels if we can offer any assistance.
Have a fantastic evening, Team GetPRO.
Horrid Danone Get Pro mousse
I tried the Danone Get Pro Chocolate mousse tonight and it was horrible. Didn’t taste like chocolate at all, wasn’t sweet and left a horrible after taste. Worst protein mouse I have ever tasted. Even my 9 year old couldn’t eat it. At £2.50 what a waste. Bought 3 but will be returning the rest.
Back to Aldi’s for me. These are far far superior and much cheaper.
Such a shame as I love ever other Danone product I have tried
13. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Good afternoon.
Thank you for taking the time to write this review. We're very sorry to hear that our chocolate mousse is not to your liking. We do hope you enjoy some of the other products within the range.
Best wishes, Team GetPRO.
Helpful customer service…
Had an issue with a promotional voucher for a free trial product which Michael in customer service looked into & sorted out. He sent a supermarket voucher as an alternative so I could try the product and as a small compensation for the issue. Very helpful
22. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Good afternoon.
Thank you so much for taking the time to review your experience with us. We're so pleased we could help!
Please don't hesitate to get back in touch in the future if we can help with anything at all.
Best wishes, Team GetPRO.
Help with dietary requirements
I had some questions on potential allergens and cross-contamination risk and I was lucky enough to be helped by Kashana, who was extremely helpful and competent. Thanks for the great customer support (on top of the great products!)
8. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Good afternoon, Mack.
Thank you so much for taking the time to right this kind review. We're so pleased we could help with your queries.
Please don't hesitate to get back in touch in the future if we can help with anything at all.
Best wishes, Team GetPRO.
Costumer care
I’ve always enjoyed the products, especially the mousses however unfortunately I had a slight issue (a one off) so I contacted the company online and got a very quick response! Due to my schedule it took me a couple months to reply to their email yet the day I sent it they replied instantly! I wasn’t expecting anything but just thought I’d make them aware of the situation however I was pleasantly surprised when they offered to send me a voucher (of course I accepted). Toyah Johnson was the person that helped my case, brilliant service! Problem resolved asap! Personal yet professional, definitely makes me want to keep supporting this company!
23. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Good afternoon, Mack.
Thank you so much for taking the time to review your experience with us. We're so pleased we could help!
Please don't hesitate to get back in touch in the future if we can help with anything at all.
Best wishes, Team GetPRO.
There mousse are absolutely delicious 🤤…
There mousse are absolutely delicious 🤤 so glad I was able to get them in Tescos really filling and low kcal 👌
8. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Good afternoon, Ashley.
Thank you for taking the time to leave this fantastic review. It is important to us, and we’re delighted to hear such positivity. We hope you enjoy other products within the range just as much.
Please don't hesitate to get in contact via our social channels if we can offer any assistance.
Have a fantastic afternoon, Team GetPRO.
Sour
Picked up one of the caramel protein shakes from Tesco today. It tasted sour like it had gone off. I managed one sip before pouring it away. It still had over a week left on the best before date.
7. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Good morning.
Thank you for taking the time to write this review, we are really sorry to hear of your disappointment. Where we are unable to locate you on our system, we have requested Trustpilot to gain further details, this will allow us to escalate the matter to a member of our Quality Specialist team.
Please may we ask you to provide the following details:-
Full name and address
Contact telephone number and email address
Product name and best before date on pack.
Once we have received all the above information, our Quality Specialists will be in direct contact.
Best wishes,
Team GetPRO.
First time trying GetPro Products
First time trying GetPro yoghurts and I’m impressed. The Blueberry yoghurt tasted amazing. It wasn’t watery but thick and creamy in consistency, it was a perfect go to. Looking forward to trying the shakes next.
7. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra GetPRO UKI
Good afternoon, Faith.
Thank you for taking the time to leave this fantastic review, we really do appreciate it. It's great to hear that you are enjoying our Blueberry yoghurt.
We also hope you'll get to enjoy some of the other delicious products within the range.
We are active on Facebook and Instagram, please don't hesitate to get in contact if we can offer any assistance.
Best wishes, Team GetPRO.
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