Geodis Anmeldelser 69

Toujours pas de livraison et sur leur site le colis a été livré le 16 avril et nous sommes le 20. Pas de nouvelles. Je pense que la note de 1,3 est largement surévaluée. Peut être 0.2 et encore.

un gros probleme chez eux pour la livraison
premiere dat vendredi 10 repousse a lundi 13 repousse a mercedi 15 repousse a vendredi 17 , et la il voulais repousse la livraison encore !! jai refuse jai appelle harceler je me suis enerve sur le monsieur en ligen que cetais hors de question et je devais etre livre ce jour 17 ! en forcent ceci le monsieur en ligne qui s appelle marc a bien fais le necessaire et a pu me mettre sur livraison express comme il a promis le colis a bien ete recupere le jour meme au depot et livreur 1 heures apres chez moi en blegique et je le remercie ! mais entre temps ce nest pas normal ! probleme dencodage 2 fois meme ticket sur mon produit on ne savais pas si cetais le miens ou pas le vendeur meme qui est smitstoys na rien fait appart on se renseigne et on reviens vers vous mais plus aucune info je les ai pas attendu non plus jai prit les choses moi meme ne main et grace a sa et marc jai fini par recupere mon colis, une autre explication chez eux etais probleme de systeme dapres marc cetais sophie qui dissais sa et que javais en ligne ,et un autre info etais que il y avais 3 colis a mon nom , donc ce nest meme pas clair qu'el etais vraiment le soucis, je vous precise donc a evite ! sachez que si vous naviez pas de nr a 2 ou 3 chiffre impossible a les joindre ! donc moi heursement que vendredi javais pas repondu sa a fait que javais recu les 3 chiffres et donc jai su les appeller sinon impossible de les joindre et donc de reclamer ! je vous conseille si vous avez avoir avec eux de pas repondre ils vous laisse message vocal avec les chiffre a donnee et comme sa vous les harceler pour vous faire livre :) bon courage !

Geen communicatie, geen mogelijkheid om het contactformulier aan te klikken en door te sturen, track and trace daar zit geen beweging in, levertermijn niet gerespecteerd... komt het nog of komt het niet?

ABSOLUTELY HORRIBLE EXPERIENCE TRYING TO GET OUR DELIVERY FROM ARHAUS DELIVERED. MULTIPLE DELIVERIES SO HAD TO DEAL WITH THEM MORE THAN ONCE.

I RECEIVED EMAILS TO SCHEDULE MY DELIVERY WHICH I DID. I RECEIVED AN EMAIL WITH MY DATE STATING I WOULD RECEIVE A CALL 24 HOURS PRIOR. NO CALL. WHEN YOU TRY TO CALL THEM YOU GO INTO A HOLD LOOP FROM HELL WITH THE SAME MESSAGE ABOUT THE NEXT AVAILABLE AGENT. IF YOU TRY AND LEAVE A VOICE MAIL THE MAILBOX IS FULL. IF YOU SEND AN EMAIL YOU MAY OR MAY NOT GET A RESPONSE. I’VE SPENT MULTIPLE HOURS ON HOLD AND PEOPLE DON’T PICK UP. I DON’T KNOW HOW THESE PEOPLE STAY IN BUSINESS BUT I AM ALSO GOING TO REDUCE MY ARHAUS REVIEW SPECIFICALLY MENTIONING WHAT A CRAPPY DELIVERY PARTNER THEY HAVE….

Ben al 3 weken aan t wachten op een pakket. Zou afgelopen donderdag 17 juli bezorgd worden. Hele dag voor niks thuis gezeten. Nu bijna 1 week later nog steeds niks. Klantenservice slecht tot niet te bereiken.

This company appears to not ship items, ebay repays buyers, Geodis ignores all emails and then things mysteriously reappear on ebay with a different seller having bought at an auction somewhere. All very suspicious.

I sent a parcel months ago and it got no further than the depot. All emails I have sent in an attempt to have it returned to me have been ignored. There is a return address so no excuse. I would leave no stars in reality. I call it theft.

Artikel besteld bij Sweeek op 05/05/2024.
Levering zou doorgaan tussen 13/05 en 16/05.
We zijn nu 16/06 en ik heb mijn artikel nog steeds niet gekregen. Sweeek verwijst naar Geodis. En vanuit Geodis blijft het stil.
Dit deugt niet.

Bad, just bad, if possible avoid, 18-20 days and I still don't have a clue where my item is :D

Great service from the Geodis delivery driver. Appliance arrived unexpectedly early. Driver went out of his way to contact me and make delivery. Wasn't expecting item for another five days. I wanted to leave a good review for him as I've only had bad delivery experiences lately from all manner of providers. Thank you. From Hanley customer.

je donne 1 étoile car je ne peux pas en mettre aucune. 2 semaines depuis qu'ils m'ont donné une date, j'attends ma livraison. J'ai pris 2 jours de vacances avant de réaliser qu'on ne peut pas leur faire confiance et je n'attends plus toute la journée. je pense que c'est essentiellement du vol !! ils prennent votre argent pour la livraison et ne livrent pas. la date de livraison est mise à jour tous les jours mais rien n'arrive .. je ne peux pas croire que les entreprises les utilisent encore

Après avoir vu la livraison être différée de plusieurs jours d'affilés, la repoussant à plus d'une semaine au total par rapport aux délais annoncés, la livraison qui était finalement prévue aujourd'hui vient de s'actualiser comme n'ayant pas pu être livrée pour cause de client absent, alors que nous étions deux à la maison.
Aucune information quant à une prochaine livraison (si livraison il y a un jour...) et les possibilités pour les contacter semblent limitées (numéro de téléphone payant, formulaire de contact qui n'inspire pas confiance...). Peut-être que nous recevrons notre colis un jour ?

A Geodis articulated lorry YK22WME driver (driving a branded lorry therefore an ambassador for the company) crossed into my lane trying to bully me out of the way, he then flashed his brights multiple times and when we arrived at the next red light gave me an earful of verbal abuse, including calling me a c**t about 5 times, and telling me to get out of my car inviting me over for a fight, he then used his favourite word once again when I declined, by the time he was finished letting out his built up anger the light had cycled through the green and as I pulled off it turned yellow, despite this he ignored the lights and started to pull off driving through the red light causing other road users to now wait for him. This all happened because I didn’t magically remove my vehicle from the space he wanted for his truck after leaving it too late to change lanes. This representative is volatile, self centred and a danger to those around him. This happened on Saxon street In Milton Keynes at 7:15am 6/1/23. This man is driving a branded vehicle therefore is an ambassador for this company, if this is the kind of behaviour culture this company has they simply cannot be trusted. I have attempted to contact Geodis however the contact feature on their website will not work and I’m finding it incredibly difficult to find any other option of contact which seconds the lack of communication other reviews have mentioned.

Appalling service. Waited over four weeks for a delivery and was then told my parcel had been lost! No communication from Geodis UK, I had to ring their Lichfield office twice and press them for answers. Would NEVER recommended their service.

Never received the package, yet it got listed as delivered on Amazon. I managed to get a refund, but I still ended up with additional expenses through having to reorder books that had originally been on sale

Ordered a book from Amazon to be sent from the UK to the US. It arrived ahead of schedule, but it was packaged in an extremely thin container. When I received it, the package was wet and torn. The book inside - a hardback, was almost completely torn from the binding. So the book must have been repackaged at some point. I concur with other reviewers.

Bought an item on Amazon, eventually received a message a week ago telling me that it had shipped, also got a Geodis tracking number. There are apparently only two options on the Geodis tracking site: you can repeatedly refresh the "captcha" pictures (click on all photos of fire hydrants or boats or bicycles...) and never get past that step, or you can successfully get past it and then get told that the tracking number can't be found. There's no way to call Geodis, you have to fill out an online form and then you WAIT.....wait.......still waiting. One gets the impression that the company has one rep in the U.S. and that that persons' office is a stool in a pub.

Geodis is the worst shipping company. It took 3 weeks to get a parcel from Amazon UK and it was damaged. It takes DHL 4 days and it is in nice condition. It takes about 8=9 days for Royal Mail from the UK.
Last Geodis has NO TRACKING!!!

They said that they tried to deliver a parcel that my partner waited home for all day, then I fill out their online query form twice, but there is no evidence that that goes anywhere. No reply. So have to stop ordering from company as I can't afford to lose packages of that value. This is a terrible company.

ich kann leider den Support nicht erreichen ich warte jetzt schon seit über viele Wochen auf mein Paket aber es bewegt sich nicht mehr