On Monday 5th October I visited your Newport, South Wales store and purchase a 3 and 2 seater sofa along with an armchair with the help of a young man employee named Kenny. His advice and overall kind... Vis mer
Selskapet har svart
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The salesman offered assistance, but left us alone untill we required help. Alex in the barnstaple branch was then very knowledgeable and helpful as to what we were looking for giving us options also
Selskapet har svart
Bought a sofa and chair set from the Barnstaple store today with Martin as our salesperson. Friendly person and made everything so easy. Used FW home stores Barnstaple plenty of times and another posi... Vis mer
Selskapet har svart
We Was greeted by a member of staff Ryan offered a tea , coffee and biscuit showed us round asked us what we wanted and helped us alot in store was very friendly and helpful. we found the ideal corn... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Kontaktopplysninger
Riverside Road, EX311QN, Barnstaple, Storbritannia
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,9
Enestående
6k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The salesman offered assistance
The salesman offered assistance, but left us alone untill we required help. Alex in the barnstaple branch was then very knowledgeable and helpful as to what we were looking for giving us options also
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Having the freedom to browse and helpful advice when needed makes all the difference. It’s great to hear Alex gave you the space to look around before sharing his knowledge and offering options to suit your needs. We’ll be sure to pass your kind words on to him. Team FW Homestores
Tracey from Newport Store very helpful…
Tracey from Newport Store very helpful and professional and knowledgeable about product
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
A big thank you for recognising Tracey’s excellent service! Her product knowledge and professional approach are qualities we truly value, and she’ll be delighted to hear your feedback. We appreciate you taking the time to share your experience. Team FW Homestores
Fantastic customer service
Fantastic customer service. Andrew helped me to find the table and chairs I wanted. Beautiful quality furniture built to last
15. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Finding the right table and chairs is even better with a little expert help! It’s wonderful to hear Andrew helped you find just what you wanted and that you’re impressed with the quality. We’ll be sure to pass your lovely feedback on to him. Enjoy your new furniture! Team FW Homestores
Alex in the Barnstaple store told me…
Alex in the Barnstaple store told me everything I need to know. A gentleman.
14. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Such lovely words about Alex! It’s wonderful to know he gave you all the information you needed and made such a positive impression with his gentlemanly manner. We’ll be sure to share your kind feedback with him. Team FW Homestores
Good selection of chairs we wanted to touch and feel.
Good selection of chairs we wanted to actually sit in. Martin at Barnstaple super helpful.
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
It’s great to hear you found plenty of chairs to try out in person! Martin will be happy to know his help made your visit to our Barnstaple store a positive one. Thanks for taking the time to share your experience. Team FW Homestores
Very good service
Went into the Barnstaple store, Very good service , lots of choice. Martin was very helpful
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
A big thank you for sharing your feedback! It’s lovely to hear you enjoyed the choice available at our Barnstaple store and received such helpful service from Martin. We’ll make sure he hears your kind words. Team FW Homestores
We Was greeted by a member of staff Ryan
We Was greeted by a member of staff Ryan offered a tea , coffee and biscuit showed us round asked us what we wanted and helped us alot in store was very friendly and helpful. we found the ideal corner sofa we been looking for .I would recommend coming to the Fw Stores Hadfield road cardiff a lovely shop .
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Finding the perfect corner sofa makes a visit worthwhile! It’s lovely to hear Ryan made you feel welcome with his friendly service, a cuppa and a biscuit, and took the time to help you find just what you were looking for. Thank you for recommending our Hadfield Road store in Cardiff — we hope you love your new sofa. Team FW Homestores
Friendly informative staff.
Visited the Caerphilly store today. Ian was very informative and friendly.
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Thanks for stopping by our Caerphilly store! It’s great to hear Ian was friendly and shared helpful information to make your visit a good one. We’ll be sure to pass your kind feedback on to him.
Team FW Homestores
Excellent service
Excellent service Martin at the Barnstaple store was very helpful in describing the fabrics available for different settees and chairs
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Choosing the right fabric can make all the difference to your furniture. It’s great to hear Martin took the time to explain the options for your settee and chairs and helped you understand the choices available. We’ll be sure to pass your kind words on to him. Thanks for visiting our Barnstaple store. Team FW Homestores
Mr Tim very gently man and very helpful…
Mr Tim very gently man and very helpful and understanding
He is perfect with dealing with customers
I wish to see him every time visit this show room
He is the best I ve seen
My regards
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
What a lovely compliment for Tim! It’s wonderful to know his kindness, patience and understanding made such a strong impression on you. We’ll be sure to share your feedback with him, and we hope he’ll be there to welcome you on your next visit too. Thank you for your lovely words. Team FW Homestores
Great informative service from Dan in…
Great informative service from Dan in the Cardiff store today. Very patient and understanding with our indecisiveness. Listened to what we required and found a sofa that was perfect.
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Finding the right sofa can take a bit of thought, so it’s lovely to hear Dan gave you the time and guidance you needed. He’ll be pleased to know his patience and understanding helped you find a sofa that suited your requirements perfectly. Thank you for visiting our Cardiff store and sharing your experience. Team FW Homestores
Great service
Kenny helped us pick our sofa for your first home, fantastic customer service. Very helpful. Thank you
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Choosing a sofa for your first home is such an exciting milestone! Kenny will be delighted to know he helped make the experience a good one with his friendly and helpful service. We hope your new sofa makes your first home feel even more special. Thanks for choosing FW. Team FW Homestores
Tim was brilliant and helped answer all…
Tim was brilliant and helped answer all our questions
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
It’s great to hear Tim was on hand to answer all your questions and make your visit easier. We’ll be sure to pass your kind words on to him. Thank you for choosing FW and for taking the time to leave us a review. Team FW Homestores
On Monday 5th October I visited your…
On Monday 5th October I visited your Newport, South Wales store and purchase a 3 and 2 seater sofa along with an armchair with the help of a young man employee named Kenny. His advice and overall kindness was very much appreciated. He was also very welcoming on entering the store, so a big shout out to him and a grateful thank you.
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
A big shout-out to Kenny for making your visit to our Newport store so welcoming and enjoyable! It’s lovely to hear his advice, kindness and friendly manner helped you feel confident choosing your new sofas and armchair. We’ll be sure to share your thoughtful feedback with him. Thank you for choosing FW for your new furniture. Team FW Homestores
Tim was amazing in the Cardiff store.
Tim was amazing in the Cardiff store - great attention to detail and advice on the fabrics. Very happy with the service provided.
Highly recommended.
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Choosing the right fabric can make all the difference, so it’s great to hear Tim’s advice and attention to detail helped you make the right choice. We’ll be sure to pass your kind words on to him. Thank you for recommending our Cardiff store and for choosing FW. Team FW Homestores
Kenny was very professional
Kenny was very professional. He was patient and knowledgeable. Highly recommended
Kind regards
Mark C.
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
Patience and knowledge go a long way when choosing furniture, and Kenny will be pleased to know his approach made a positive impression. Thank you for taking the time to recognise his professionalism and for recommending us. We really appreciate your support. Team FW Homestores
Tim was great with us today
Tim was great with us today, he was very informative and could not do enough for us.
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
It’s lovely to hear Tim went out of his way to help you during your visit. His informative and attentive approach is exactly the kind of service we want every customer to experience. We’ll be sure to pass your kind words on to him. Thanks for choosing FW. Team FW Homestores
We went to the Barnstaple store looking for a mattress
We went to the Barnstaple store looking for a new mattress. We spoke to Alex and he was super helpful and told us everything we needed to know and helped guide us to the perfect mattress. Thank you Alex!
10. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
A good night’s sleep starts with finding the right mattress! Alex will be delighted to hear his advice and guidance helped you find the perfect one. We’ll make sure your thanks reach him. Thank you for visiting our Barnstaple store and sharing your experience. Team FW Homestores
Soon as me and my husband walked into…
Soon as me and my husband walked into Caerphilly store, we was greeted by Tom and he showed us what we was looking for, he also explained the care plan for 6 years which was absolutely brilliant and me and my husband purchased a 3 seater electric recliner and a 2 seater elctric recliner within 30minuites or so with all the brilliant help from Tom in the Caerphilly store
10. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
It’s wonderful to hear Tom made you both feel welcome from the moment you walked into our Caerphilly store. His guidance and clear explanation of the six-year care plan helped you find exactly what you were looking for without any fuss. We hope you and your husband love relaxing in your new electric recliners! Thank you for sharing your experience and choosing FW. Team FW Homestores
Martin at the Barnstaple branch was…very helpful
Martin at the Barnstaple branch was very helpful. Letting me know there was a 20% offer on. This made a huge difference to my budget I had allowed. He was friendly & professional
10. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra FW Homestores
A little extra saving can make all the difference when shopping for furniture! It’s great to hear Martin made you aware of the 20% offer and helped you get more from your budget. We’ll pass your kind words on to him. Thank you for visiting our Barnstaple branch and choosing FW. Team FW Homestores
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