We have had Martin come to Sugar Rush Sweeties to fix any issues with our Tango Ice Blast or Fanta Frozen machines many times over the past few years. I have to say he’s an absolute LEGEND! Gets on wi... Vis mer
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Martin did a fantastic job repairing our tango/fanta/coke ice blast machines. He was very knowledgeable, friendly and got everything working perfectly in no time. Really impressed with his work - HIGH... Vis mer
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As usual, Martin was effcient in his work and fixed our issue and made sure our machine was working before he left. He even checked over both barrels, despite us only calling him out for one of them.... Vis mer
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Turned up on time, bright and well presented, did his stuff with no hassles, and he knew 10 times more about the product and the equipment than anyone else I have dealt with so far i have more cont... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
HOME OF THE WORLD'S BIGGEST FROZEN DRINKS BRANDS
Kontaktopplysninger
Frankrike
- www.frozenbrothers.com
4,7
Enestående
241 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very friendly man & very quick as well
23. april 2026
Anmeldelse skrevet uten oppfordring
HE WAS HELPFUL ANS EASY TO TALK TO
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
It’s wonderful to hear that you had such a great experience.
KEVIN WAS VERY HELPFUL
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
We’re so glad Kevin was able to be of service.
Kevin H Was a good engineer solved all…
Kevin H Was a good engineer solved all of the issues we had
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Thanks so much for your kind feedback — we’re really glad Kevin was able to help.
Rikki was very helpful
Rikki was very helpful. He knew exactly what to do when I explained the problem
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
We really appreciate your lovely feedback and will be sure to pass it on to Rikki!
Svar fra Frozen Brothers
We are glad you had a good experience!
Brilliant good communication
Brilliant good communication
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Thanks a bunch — made our day!
Svar fra Frozen Brothers
We’re glad to hear that!
Svar fra Frozen Brothers
Appreciate it! Glad we could help.
New motor fitting
Justin came in fixed new motor everything working as it should excellent service as per usual.
28. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Amazing — glad it’s all sorted! Justin smashed it as usual.
He is nice person thanks Tom 😊
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
We really appreciate your kind message about Tom — it warms our hearts.
Great job
Great job, on time, proper communication throughout
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Thank you — we’re really glad you had a good experience.
Great service by Mark
Great service by Mark. Always quality work.
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Thanks so much! We’re glad to hear Mark’s quality work stands out.
Svar fra Frozen Brothers
We're glad you found it helpful. Thank you for your feedback.
Svar fra Frozen Brothers
We are glad you had a good experience!
Great service
Great service. Arrived at stated time. Rob is a great member of the team.
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Thank you! Glad everything went smoothly, and Rob will be happy to hear your kind words.
One of the worst purchases you will…
One of the worst purchases you will ever make. Please save your money and don’t sign yourselves into there three year contract. The whole things a scam. The machine never works, they have endless engineers BECAUSE the machine is always broken. Please please do not get this slush machine. Ignore all the fake reviews, they have to do that to cover the real ones
5. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Dear Jaswant,
We’re sorry to read your feedback and to hear that you feel this way about your experience.
We have been unable to locate an account that matches the details in this review. We would really like the opportunity to look into this for you and address any issues you may have experienced.
What you’ve described is not typical of the experience we aim to provide our customers, so we would appreciate the chance to investigate this further.
Could you please contact our support team and quote reference #228298, along with any details that may help us identify your account? Once we have this information, we will be able to investigate and assist further.
We also want to reassure readers that we take customer feedback very seriously. All reviews on Trustpilot are written independently by our customers, and we are always keen to resolve any concerns raised.
We look forward to hearing from you so we can help.
daniel was very helpful an nice
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Thank you — we’re glad Daniel could help!
Good engineer
Good engineer. Polite, experienced
Great service
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Thank you — we’re really glad you had such great service.
Always a friendly visit
Always a friendly visit, always polite and nothing is ever too much trouble, A great asset to your company.
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Frozen Brothers
Thank you so much for your kind words — they truly made our day. We’re really grateful for your support.
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