I have called twice and left my numbers on an answer phone requesting a call back, to-date no one has bothered to reply. Also emailed them and have heard nothing. Very poor service. Does anyone k... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Frost of London has been my favourite jewellers since before the pandemic. They never fail to deliver. Excellent customer service nothing is ever too much trouble. Dino was professional yet attentive... Vis mer
Favourite jewellery store in UK. Hope they get more brands soon. Amazing price, service and best staff ever. No one can compliant. Even in shop or by whatsapp you will get a quick reply. Inter... Vis mer
Selskapet har svart
Absolutely amazing from start to finish. I haven’t actually seen the chain in the flesh yet as it’s a gift, but the customer service was impeccable. Jess was so helpful, she answered all my queries pr... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Frost of London offers a wide range of luxury jewellery, watches & accessories courtesy of brands such as Franck Muller, Shamballa Jewels, Roberto Coin and many more...
Kontaktopplysninger
22 Brook street , W1K 5DF, London, Storbritannia
- 020 3372 0108
- info@frostoflondon.co.uk
- www.frostoflondon.co.uk
3,6
Middels
86 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Favourite jewellery store in UK
Favourite jewellery store in UK. Hope they get more brands soon. Amazing price, service and best staff ever.
No one can compliant. Even in shop or by whatsapp you will get a quick reply.
International, luxury jewelry and watches should be contracted with them if they are looking for quality service.
Wish for them the best luck💕
9. april 2021
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Many thanks for your feedback. Frost of London Team
Highly recommend!
Great services; quick response to any questions, wonderful packages, promises on products, and especially super quick shipment. I ordered from Chicago and my item was arrived next day! I will order next purchase from them for sure. Highly recommend!
3. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you for taking the time to leave your review and we do aim to please! We look forward to serving you again soon.
The Frost of London Team.
5 star service
Thank you Frost of London for the best service ever! Special thanks to Dino for helping me choose the perfect gift for my cousin that’s getting married! I am indecisive so i’m extremely thankful that Dino helped me throughout. Amazing customer service. Truly the best.
21. november 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Many thanks for taking the time to leave us a review and amazing feedback. Wishing your cousin a long and happy marriage! We look forward to serving you again in the near future. Charlotte, on behalf of Dino the all of the Frost of London team.
Great service👍
Great service👍 Prompt replies and express delivery. I got a flawless package. Thanks a lot Frost of London team, especially Louis. He was very helpful.
14. november 2020
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Svar fra Frost of London
Thank you Enas for taking the time to leave us a review and such glowing feedback. We hope to serve you again soon! Charlotte on behalf of all of the Frost of London
I received very impressive package from…
I received very impressive package from Frost of London today.
The item is great!
Frost of London:
Thank you for fantastic buying experience!
I truly appreciate great service!
3. november 2020
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Svar fra Frost of London
Thank you for your review. We hope to provide you with more fantastic buying experiences in the near future. Charlotte on behalf of the Frost of London Team.
Great service.Super brands.Recommended…
Great service.Super brands.Recommended 100%.Gregoris
26. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you Gregoris for you recommendation and super feedback. We hope to serve you again soon. Charlotte on behalf of the Frost of London Team.
Great overall experience
First time shopping on this site and a little wary as I was ordering from overseas. So glad I did as it was as good as all the positive online comments I read. My order came quickly (despite a slight delay from Fedex which was not related to Frost). Customer service was really responsive in helping me follow up too. Perfectly (actually lavishly) packaged and exactly as ordered. Will definitely shop here again!
24. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you Edwina. We are so pleased we met your expectations and hope to serve you again soon! Charlotte on behalf of all of the Frost of London.
Amazing service!!!
16. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you! Charlotte, Frost is London
Best service ever 👍🏼
Best service ever 👍🏼
Quick delivery, nice packaging, and very good service.
Thank you very much especially
( Louis athins )
5. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you Mariam for your feedback. We hope to serve you again soon! Charlotte, Frost of London
High professionalism
High professionalism. Immediate delivery, wonderful packaging, I will definitely order more ... I ordered from many other companies, but here I was really surprised, all my appreciation!
24. september 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you Gabriela for taking the time to leave a review. We really appreciate your feedback. We look forward to serving you again soon! Charlotte, Frost of London
Best service ever
Best service ever
Louis helped me to get my shipment quickly
I’m in love with my new jewelry
27. juli 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you so much for your review. We are glad you are in love with your jewellery!
Charlotte, Frost of London
Loved it
Loved it! the packaging and the serves are amazing.
7. juli 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you taking the time to leave feedback. We hope to serve you again in the future. Enjoy your purchase! Charlotte
The best jewelry boutique in London …
The best jewelry boutique in London contains international brands and has highly professional employees who provide distinguished and fast handling services and international shipping service in addition to accurate appointments and the best prices and discounts I strongly recommend buying and dealing with them and I especially thank and appreciate sales manager Mr. Louis was fast communication and fulfilled all my requests
7. juni 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you for your feedback and sharing your experience. Enjoy your purchase! Charlotte
amazing service and quality
5. juni 2020
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Svar fra Frost of London
Thank you for your review Mi. Hope to serve you again soon!
Great service....
Great service and prices, speedy delivery and beautiful packaging. Recommended
25. februar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you Tina for your review! We hope to serve you again soon!
Great experiences
I've made a few purchases Frost of London internationally and so far the transactions were very smooth. The shipment is also stunningly fast, and usually it takes only 1-2 business days. The sales manager Louis responds to customers' emails really fast. I definitely recommend Frost of London.
23. februar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Many thanks for your glowing review. We hope to assist you again in the near future. Thanks Charlotte
Svar fra Frost of London
Many thanks for your review. Charlotte
Another purchase from Frost…
I have made another purchase from Frost of London after the great customer service last time.
I purchased another watch a Dietrich Carbon OT-4 at over 50% off current retail (still in stock at time of posting), the prices are the best in the UK.
Cannot fault the service from start to finish and also received a small gift which was very much appreciated.
I will be purchasing again very soon
8. februar 2019
Anmeldelse skrevet uten oppfordring
Svar fra Frost of London
Thank you for your review again!
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