Frasers Plus Anmeldelser 

1 992
•
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I can highly recommend this company. I have placed over 30 orders with them across their range of brands. Goods are always of very high quality and delivered promptly and as ordered. You also get the... Vis mer

Vurdert til 5 av 5 stjerner

I've been enjoying Frazers Plus from day one, and I've been experiencing smooth transactions, and moreover my recent refund claim how it went on smooth for me. And lastly lifting me from 800 to 1800 G... Vis mer

Vurdert til 5 av 5 stjerner

Credit interest rates are not bad and provided great access to expensive goods normally out of budget range Frasersplus allows me to splash out without upfront cost which is fun

Vurdert til 1 av 5 stjerner

I purchased an item using Frasers Plus at Sports Direct, and it automatically enrolled me into a 36‑month finance contract without my clear consent. When I tried to change it to a 1‑month full paym... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Betalingstjeneste

Skrevet av virksomheten

Frasers Plus is a credit product that lets you spread the cost of your purchases and manage payments easily through the Frasers Plus app, giving you full control whether you shop in‑store or online. You can choose to pay in full after one month interest‑free, use an interest‑free Pay in 3 instalment plan, or spread the cost over 6, 12, 24 or 36 months with a representative APR of 29.9% (variable). If you later decide you’d prefer a longer repayment period, you can also replan a purchase directly within your Frasers Plus account, giving you flexibility to adjust your payments as needed. Further details can be found on our FAQs: https://fgsupporthelp.zendesk.com/hc/en-gb


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 69 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(1 992)

1 676 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fraser+

Such an easy website to navigate and to use ,gives u good offers a good allround experience

22. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I went to your Redditch store a couple…

I went to your Redditch store a couple of weeks ago to buy school shoes amongst other things. The person working on shoes kept offering us additional things with a discount if I just downloaded the app. The shopping centre is known for having no signal so they got me to leave the store with them and sit outside of Costa as it’s nearer the doors. They kept pressing things on my phone and would hand it back when it needed information filled like address etc. I thought it was a rewards app. It wasn’t until I came to pay and they scanned the app that I realised it was a credit thing. I’d already told them I’d been made redundant so wouldn’t be taking on any credit going forward for anything. I was told I could just pay it off. Which I tried to do. It wouldn’t let me. It had split the payments into 36 monthly payments of circa £4. I contacted your chat and was told in order to pay it in full I had to go to the website. Which I did. It wouldn’t take my payment of £111, as it was too much. It only wanted £4. So I had to go onto chat again. Eventually I got to chat with a human. Who informed me my total bill was over £160, which included the interest even though it’s 2 weeks ahead of the first payment. I absolutely refused to pay the interest and asked the person to put me through to someone who could put it back to the value of the goods and I would pay it instantly. They then changed the payment and it would accept my full amount less interest.

3. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Frasers Plus

Svar fra Frasers Plus

Hi Hayley, we're sorry to hear about your experience and appreciate you taking the time to share your feedback.

We understand your concerns, particularly if you believed you were signing up for a rewards app rather than a credit product. Customers should always be provided with clear information so they can make an informed decision before applying, and we're sorry to hear that you felt this wasn't your experience.

We're pleased that you were ultimately able to contact our team and arrange for the balance to be settled without the future interest charges being applied. However, we appreciate the frustration caused by the difficulties you encountered when trying to make a full payment and the time spent contacting our support teams.

Your feedback regarding the sign-up process in store and the support you received has been noted and will be shared with the relevant teams for review.

Vurdert til 5 av 5 stjerner

It's great and really easy to use

It's great and really easy to use. The app also has handy features like simulate purchase, and I can adjust payment plans with ease. The offers are good and I've enjoyed a number of bargain buys since I joined too. Bank transfers are smooth and I've been kept up to date with bills and payments since I joined.

7. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I think over all frasers is great but…

I think over all frasers is great but its frustrating that offers on Sports direct dint automatically come up on the till when you have frasers plus. You literally have to go through the website pointing out all the lower prices one by one to then be changed on the till and thats inly if they have internet to be able to do it. The amount of times Ive had to run in and out of shops to load the app is crazy. Also the payment layout could be better to see what you have paid and what you have left to pay.

10. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Smooth transitions in store with the QR…

Smooth transactions in store with the QR code. The app is easy to navigate through, with repayment’s automatically set to maximum until you choose a payment plan.

All round fantastic app with more and more shops / online stores being added.

Recommend this app all day every day.

22. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good

Very good service and payment service I would not recommend you use it long term due to people getting into debt they don't need due to Cost of living crisis.

22. august 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv