Foxblood Anmeldelser 

I’ve placed many orders from Foxblood over the past couple years. They are very slow to ship and the shipping method itself is very slow despite being $15. Unless it’s one singular item plan on your order taking at least 1 week or more commonly for me 2 or more weeks to ship, usually arriving in 3-4 weeks. If you have a problem with your order don’t expect any sort of resolution that is in your favor and expect no explanations even when you politely ask why something happened. I’d say about 25% of the time you might get an apology or some empathy when something goes wrong. The last order I placed took 15 days to finally get a shipping label generated then an additional day or two to actually ship out. When they shipped it, I received a partial refund with no explanation. I reached out and was told it was for a pair of shoes in my order that they had oversold despite having no low stock notification when I originally placed my order (15 days ago). Foxblood said neither of these things should’ve ever happened and offered to allow me to re order the item and they’d honor the sale price I ordered them at. Not helpful though as they were now sold out in the size I needed. These were unfortunately a gift which I now had to scramble to find a replacement for last minute (I politely explained this). I wrote them back and thanked them for the kind offer and told them they were out of the size I needed. I heard nothing back. The order I placed before this (more than a month prior) took 2 weeks to ship out as well. When I reached out to ask about it they gave me a semi curt response and said they’d shipped it out already. No apology. All in all their clothing and accessories are nice/stylish but they are not worth the trouble and patience it takes to order from them. Also the experiences are not equivalent to the prices charged. They are either severely understaffed or just not good/don’t care about their customers-even their loyal ones of multiple years. I’d shop elsewhere. There are other options out there who ship in more timely manners and are more willing to actually help when there is an issue.

I purchased a 60 dollar cardigan, and received a very inferior product (extremely thin, worth ~15 dollars). I returned it (yes, after trying it on, but not wearing it anywhere) and they said it was "covered in hair and crumbs" in a very unprofessional e-mail [not "this did not meet our return standards"... basically just calling me a slob]. I don't mind being docked a restocking fee if, for example, my cat ended up napping on the cardigan and I didn't realize (I tried to keep it in the bag, but cats are cats, so anything can happen), but the lack of professionalism makes me strongly unwilling to purchase anything in the future.

FoxBlood use to be top tier for me but like others have said they’ve gone downhill since then. They’re turning into fast fashion and a more hot topic vibe than mature goth. The clothing always comes with threading coming out now and their sizes are now more inconsistent. I’m sad because I loved this brand but now that they’re getting bigger it feels like the passion and care has faded more.

Updated:

Company responded back and admitted item will probably not be in stock again. Offered to refund or ship another size. I chose another size. As of now, issue is resolved.

Two stars because I ordered twice. Received my second order but the order I placed over a month ago still has not been shipped.
I was getting responded to, now they are not responding.I am still missing an order.

I bought their 2.0 black hoodie, and I think it’s well made & the fabric is heavy enough that it hangs well when wearing. I’m not sure what other people are buying, but I did not have a bad experience. The size is MD/L and I do feel that I may need to return it for the smaller size since it quite a bit larger than I thought it would be. I hope the return/exchange process goes well. Keeping track of the item did concern me but it shipped :)

Cheap material, sizing is terrible (some items run big, others run small), overall awful quality — do not buy from this brand at all costs

love their quality! would not purchase online from all the other reviews of what has happened to others, but i shop the in person store in LA :)

tis a bit pricy but the items are very good quality and unique!

While I really wanted to support this company, it is virtually impossible to do so considering their awful products, gross sizing inaccuracies, questionable customer service and terrible return policy (or lack thereof). I have been dealing with this company for two years, because I am stuck with a gift card which does not even begin to compensate for the amount of money I have lost due to shipping and returns. Because I was between sizes for a particular dress, I asked customer service for guidance. Not helpful at all; they merely referred me back to their size guide, so I purchased my usual size. Big mistake. I had to return it at my expense and get a ridiculously low amount gift card. Then I tried ordering the same dress a size larger and it still didn't fit! Plus the zipper was broken. They willingly paid for that to be returned but I was still stuck with a gift card that barely covers anything, because this company is so overpriced for poor quality items. Their shipping rates are even expensive and free shipping over $175! What a joke. I won't order clothes from them and I am waiting to use my gift card for accessories so that I can be done with them. It is odd that a company supposedly run by women for women and made in the US has such bad policies.

Their shoes run small compared to the advertised size. I usually wear a 9, but I could barely get my foot in, let alone zip it up. I've had similar sizing issues with some of their other clothing. I like their style but I don't think I can shop here anymore.

Had to write a review because there are just so many negative ones here! I ordered two pieces and was really pleased with the quality and fit, the fast fulfillment and shipment, and the overall experience. Will be buying more!!!

Spend your money elsewhere. Had product arrive broken . All they emailed back was thanks for supporting us and wouldn’t replace item. Support brands that treat customers well. Foxblood is a pass.

The first item was a $120 coat that advertised faux fur details. Not even close. Cheap velveteen. Looked like it came from the Halloween store. Even worse is the $15 return shipping. And you only get store credit. Next thing I got was in my size but way too tight. Again, had to pay for return shipping. Next size up is huge! Other people have complained about sizing; the company says "sizing may differ a couple of inches or two depending on fabric." A couple of inches is a whole size difference! I ended up having to eat $170 because I don't want to spend a total of $45 on shipping and risk another crap product. In the end, I'm stuck with something I can't wear after all that. Customer service was prompt and nice, but terribly shoddy products & one of the worst online shopping experiences I've had & I shop a lot. Huge hassle and waste of money.

$52 “basic witch” maxi skirt pilling terribly after only 3 washes. Looks worse/more worn than clothes I’ve had for years. Poor quality for high price.

Clothing is made in very odd shapes that do not fit the body. I wish I would have never ordered from here because now I am put $27 just to return and then have to buy again with store credit. Also customer service is VERY condescending and not helpful. Not a company I'd ever like to support again.

I ordered boots from them. When I got the boots, I noticed that the box was some weird cheap brand I never heard of that had nothing to do with alternative fashion. They don't mention that on the ad page. They just order a bunch of cheap stuff from China and hike the price up when they slap a "gothic" name (like "Graveyard boots" for regular black boots) on the item to get money out of people like us and when they sell out of it, they take it off the website completely and they move on to the next cheap thing. Deceitful.

It's kind of weird they don't have any other place to review their clothes on the site. How do they expect to improve?

I ordered a pair of overalls and the picture made it look like they were long. Foxblood doesn't put the models' heights or sizes, so it looked different on the model. I know I shouldn't have assume that, but the model actually looked like me.

Second, I worse the overalls one time and they ripped in the crotch. I've ordered overalls from Amazon that did the same thing, but they were much cheap and felt cheap, which makes sense for them to rip. But the material with FB felt quality, so I never expect it to rip. Maybe after a few washes. Heck, I had even ordered a size up to prevent the tearing and lol.

I'm thoroughly disappointed with them because they were one of the very few alt stores that has my size.

As much as I like Foxblood's stuff, I don't plan on ordering from them anymore. Like previous reviews said, the sizing isn't consistent and the quality isn't always good. Today I wore my bolero for the second time and one of the arms literally ripped at the seam. For the prices people pay the construction should be better.

Foxblood quality has gone down hill since i started purchasing in 2020. Sizing is not consistent. I can be an xl one day and a med the next. Stitching looks poor, and they're now selling tons of add-on's that are incredibly cheaply made. I generally have bought their stuff used on thrift type sites because its not worth full price.

I ordered from them the end of February, the package said it should’ve been here March 1st. Well the package never showed up I’ve been in contact with them multiple times just horrible horrible customer service. Now apparently one of the items i previously ordered magically became out of stock once “UPS lost my package” but the items never scanned and they refunded me for the one top that was out of stock which I REALLY wanted. Screw this company. I wish I would’ve read reviews before giving them my money.

This rating is based on customer service. Basically there isn’t any. You can email them all you want but don’t expect them to get back to you. I had concerns about an order that was taking longer to arrive than ever and USPS was telling me they never had the package. I emailed 5 times. Never a response. It did finally arrive (after 14 days). The clothing is wonderful. Sizes are usually spot on. Wash well and last. Clothing gets 4 stars. But as I said if you have an issue. Don’t expect help I guess.