I had a problem with an ACH transfer today & it triggered an automatic overdraft transfer into my account. I have never experienced this before. I called my long time contact at the Santa Rosa branch.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mayra has helped me many times with my banking needs, whether it be routine transactions or bigger questions about how to maximise my membership with First Tech. I recommend asking for her on your nex... Vis mer
Sophia Freedman Very professional. Managed all of my concerns. Happy she's an important part of First Tech.
The hospitality and professionalism of your people at the Santa Rosa branch is without equal. From the moment I walked in the branch a couple weeks ago, I (and my wife as well on our second visit) ha... Vis mer
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Om First Tech - Santa Rosa Community
Skrevet av virksomheten
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Kontaktopplysninger
2500 Mendocino Avenue, 95403, Santa Rosa, CA, USA
- +1 855-855-8805
4,9
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amanda at First Tech
Amanda Took the time to walk me through a problem I was having. she is efficient, Professional and kind.
Thank you!
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Customer Service- Outstanding
Outstanding service! The banking team was professional, knowledgeable, and truly took the time to understand my needs. They made the entire process smooth and stress-free. I really appreciate their excellent customer care and highly recommend them. Thank you, Sophia!
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Exemi was amazing
Exemi was amazing, and very nice to work with
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Extremely helpful
Exemi, the financial solutions representative, was extremely helpful and supportive as I removed a co-signer then closed an account transferring the funds to another existing account. I also had support opening a 6mo CD. He was compassionate toward my life changes and offered encouragement.
10. mars 2026
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Svar fra First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I am most happy with the interaction…
I am most happy with the interaction every time I come into the credit union, and I recommend this credit union to my friends. I always get help from my banker Mayra who helps me with my banking and tech. I trust her with finances. Thank you!
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Amazing help from Mayra!
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Sophia is the best
Sophia is the best! I made an appointment for my Mom and I to meet with Sophia, so we could add some accounts and open a CD. Sophia answered all of our questions and carefully set everything up the way we wanted. She was pleasant and kind in her interactions with us and didn’t make us feel rushed or hurried. I really appreciate her experience and expertise and will make another appointment with her the next time I need help. Thank you Sophia!
24. februar 2026
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Svar fra First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Sophia Freedman is professional and…
Sophia Freedman is professional and helpful.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
My visit With Sophia Freedman is always…
My visit With Sophia Freedman is always pleasant. She is always helpful and always smiling when I come in . I love working with her. She is so helpful.
3. februar 2026
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Svar fra First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Sophia Freedman is my go to girl .
Sophia Freedman is my go to girl .. she is so helpful and professional. Come see her for all your banking needs . She helps all my family .
29. januar 2026
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Svar fra First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
GREAT Experience with Amanda Urias at…
GREAT Experience with Amanda Urias at the Santa Rosa branch! I had some questions about moving a year end monetary gift, and she took the time to explain different options with different accounts. She went out of her way to help me choose the best option, leading to the biggest gain for me in the long term. I am a valued member of First Tech, and Amanda always helps to ensure this! I highly recommend this branch!
30. desember 2025
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Svar fra First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Mayra offers great service
It was great working with Mayra! She’s professional and knowledgeable, she is honestly very helpful. She has made the process of banking smooth and stress-free. I genuinely appreciate her hard work and support!
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
We had a great experience with Amanda…
We had a great experience with Amanda Urias. She helped us in a time of need with above and beyond service. She was very patient, kind, understanding and listened to our needs. We are very grateful for her service. We recommend First Tech!
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Sophia Freedman is the best associate…
Sophia Freedman is the best associate there, she goes above and beyond to help me and is always available, everyone at FirstTech is wonderful, however Sophia is definitely a star in my book
1. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I’m always greeted by the employees…
I’m always greeted by the employees there by name I like how they know who I am it’s sweet. Sophia Freedman always takes good care of me when I’m in there with all my needs she very kind always smiling and very helpful.
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Greed…
I believe that I have been treated terribly by the credit union that I formerly trusted. I have been denied basic services by the staff in Santa Rosa. You contacted me about my investment in the credit union. How could you expect me to continue when the staff has been so rude to me, a loyal member.
29. desember 2025
Svar fra First Tech - Santa Rosa Community
We’re sorry to hear about your experience, but the feedback is appreciated John. Your comments will be shared with leadership and we'll review your concerns and follow up with you. Thank you!
I was instantly asked what I needed…
I was instantly asked what I needed assistance with, and even though my specific need was not branch related I was able to complete my signature tasks for a HELOC successfully.
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
The best banking experience ever
Every time I walk into first tech, they know me by name. I’ve never been able to stump them, always great help from everyone on their staff. Particularly Sophia, who I have known for more than 10 years. She takes care of me and goes beyond. I like them so much that I don’t even have a regular bank. Just First Tech!
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Sophia Freedman is very helpful
Sophia Freedman is very helpful. She is my go to person when I need help . She helped me with my social security and I’m very grateful for her .
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Best Credit Union!
I have been with First Tech for over 20 years and can always depend on excellent service. Sophia Freedman is my go to Representative who goes out of her way to be helpful and complete my requests. I also appreciate her making me aware of new products that I might be interested in. First Tech is my first choice in credit unions.
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra First Tech - Santa Rosa Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.