Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
We are the UK’s leading supplier of white label foreign currency to companies in the financial services, travel & tourism and retail sectors. And through them, to their customers
Botanica Ditton Park, SL3 9LL, Datchet, Storbritannia
2,3
7 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Do NOT use this company! Very poor exchange rate and far less currency received than we should have done. They say they are linked to the Post Office online but they are not. Be very careful.
After careful investigation I can confirm this business is a shell company used to stop or divert complaints to its partnership companies, please tag them on x we are collating enough evidence against its partners
This company is being used by scammers to launder stolen money. I nearly got caught. I have a copy of the account to which the money must be transferred but cannot attach it to this review.
I am surprised that John Lewis use this firm for their travel money. Very disappointed buy travel money from John Lewis to find that this firm sent nearly the whole order in €50 notes.
Recently discovered that the post office use first rate exchange services. Recently went to buy some US dollars from post office after checking online rate of 1.2223. I expected the rate to be bit lower but was given 1.14 which is the lowest rate anywhere for dollars,but nowhere else for me to go at short notice and rate wasn’t advertised clearly in post office. Tried to raise a complaint and just got a standard reply that it was up to me to check but no explanation where the rate of 1.14 is justified. Total rip off
I was guaranteed delivery of £1000 worth of foreign currency by 13:00 on Tuesday 29th November and 2 days later I am still waiting - they 'hope' it will be delivered tomorrow. I have had to rearrange my flights to delay take off and lost 2 nights hotel stay and had to take a days holiday on 30th when they said it might be delivered. Spent almost 2 HOURS on the telephone trying to resolve the issue. BE WARNED, NEVER USE,
Disgraceful service
DD NOT USE. If you want your money fast
Supposed to be a 2 hr collection service
Was told it would be next day
Next day they said it hadn’t arrived and was been sent by special courier to local post office for next day collection
Went next day / they said it had been sent to a different post office by mistake / they had realised and forwarded it on
When asked where to
They said they didn’t know ?
Asked for my money back to get some currency from elsewhere and they said it would take 3 days to send the refund ( we now travelled next day )
I had to borrow some money and go to the local TUI shop to get some currency
Still waiting for refund from post office
No doubt there will be ZERO. Compensation for the disgraceful service and THEFT. Of our money on top of all the stress caused
Will never use post office again
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
