First4car.com Anmeldelser 

231
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I bought my Citroen C3 in July . I asked them before I bought it that I wanted the timing belt. Accelerator , clutch and brakes checking and replacing before I bought it . They said they had an... Vis mer

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Vurdert til 5 av 5 stjerner

From the first phone call to the collection of her new car. My partner and I have had an excellent experience provided by Leah. The information, knowledge and service we received from Leah, topped wit... Vis mer

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Vurdert til 5 av 5 stjerner

Leah & Lewis were extremely helpful & friendly. Lewis greeted us with no pressure selling just genuinely friendly. He knew exactly where the car was we went to view and left us with the keys. Leah cam... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fantastic service from Ben, walked onto site expecting to be bombarded the usual car sales way, I was left to browse at my own pace, Ben was extremely helpful in answering all my questions. The car I... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bruktbilforhandler
  2. Bilforhandler
  3. Finansmegler

Skrevet av virksomheten

If you’re looking for a genuine, reliable and hard-working company for your next car purchase, First4Car is a great place to start. We’re a family-run dealership with over 25 years’ experience, offering friendly advice, knowledgeable staff and a relaxed, no-pressure approach. We’re proud to have been awarded Auto Trader Highly Rated 2026, showing our commitment to keeping our standards high and our customer experience up to date. Alongside this, we’ve also been recognised by West Yorkshire Trading Standards, CarGurus and Auto Trader, and were crowned Used Car Dealership of the Year 2025 for dealerships with over 100 cars, as well as being highly commended for Team of the Year 2025. Whether you’re buying your first car, changing your family car or simply looking for something new, our team are here to help you choose the right vehicle and explore suitable finance options. You can buy in the way that suits you best, from visiting our showroom in person to arranging a fully remote purchase with home delivery. Every car comes with a full MOT, PDI service where required, clear HPI and National Mileage Register checks, plus 12 months’ free AA breakdown cover. First4Car.com


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

231 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(231)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, Ben was extremely professional.

17. august 2022
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Svar fra First4car.com

Thank you for a great review. We hope to see you again when it's time for an update!

Vurdert til 5 av 5 stjerner

Second time we have been here

Second time we have been here, Ben was brilliant throughout. Highly recommend

11. august 2022
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Thank you Leonie for putting your trust in us once again. All the best to you and your family.

Vurdert til 5 av 5 stjerner

Great service from the guys from start…

Great service from the guys from start to finish, I travelled by train to them and was met at the station and taken to their premises where everything was sorted thanks James great service

5. august 2022
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Thank you Kevin. It's always great to hear our customers say they've received a great service. Thank you for choosing First4car. We hope to see you again in the future.

Vurdert til 5 av 5 stjerner

Fantastic experience all round

Fantastic experience all round. Definitely recommend.

4. august 2022
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Thank you Nigel for taking the time to leave a review. We hope to see you again in the future.

Vurdert til 5 av 5 stjerner

Great experience

James was fantastic, made the whole experience really simply and easy, 10/10 would recommend.

3. august 2022
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10/10 that's great thank you Adam. We'll give James a big pat on the back. Thank you for choosing First4car

Vurdert til 5 av 5 stjerner

Top Notch

Friendly, efficient and excellent service. Made buying a car an effortless process. Thanks to Luke and all the staff. Highly reccomended.

28. juli 2022
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Thank you Ben for your review and recommendation. We hope to see you again in the future.

Vurdert til 5 av 5 stjerner

I can't fault Ben and First 4 Cars…

I can't fault Ben and First 4 Cars service, it has been quick and easy. I would definitely use them again and recommend First 4 Cars to others.

20. juli 2022
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Thank you for your 5 star review and recommendation it is much appreciated.

Vurdert til 5 av 5 stjerner

Click and collect process

Click and collect process. Friendly people, easy process.

16. juli 2022
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Thank you for your review. It's great to hear you liked our click and collect service and found it an easy process. Thank you for choosing First4car.

Vurdert til 5 av 5 stjerner

Excellent service yet again

Excellent service yet again. Ben was his usual very helpful self and I wouldn't hesitate to recommend and use again. As good as the first time Thank you

14. juli 2022
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Thank you Paul for your 5 star review and for once again putting your trust in First4car.

Vurdert til 5 av 5 stjerner

Fantastic customer service

Fantastic customer service, professional, extremely helpful. Thankyou. I would highly recommend.

1. juli 2022
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Huge thank you Donna for your recommendation that means a lot. We look forward to seeing you again in the future.

Vurdert til 5 av 5 stjerner

This is the third car over 10 years…

This is the third car over 10 years that I have bought from here. They are always friendly and helpful. They were really patient with me finding a car that suited me with my mobility problems. I wouldn't go anywhere else for a car. I feel 100% confident with them as a business. Thank you Richard.

26. juni 2022
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Thank you Jean for your review. We're so pleased we were able to find a car that suited your current needs. Thank you for putting your trust in us once again. We wish you all the best.

Vurdert til 5 av 5 stjerner

Made an appointment to view a blue…

Made an appointment to view a blue Porsche Macan for my wife. On arriving the car was sat outside ready for us and were greeted by Ben. He initially showed us the knobs etc. he then left us to spend as much time on our own to satisfy ourselves with the car. It is nice in this day and age not to be patronised by a salesman as we have found over the years with larger dealerships. Well done.

23. juni 2022
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Huge thank you Mark for a lovely review. We much prefer the informative friendly approach. It's important to us that our customers are 100% happy that the car is right for them. Thank you for choosing First4car. We hope to see you again in the future.

Vurdert til 5 av 5 stjerner

Recently bought a car from first4car

Recently bought a car from first4car, service was fantastic and the car is exactly what I wanted! Would highly recommend to friends and family

21. juni 2022
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Thank you Alex for your review and recommendation. We hope you're enjoying your new car and look forward to seeing you again in the future.

Vurdert til 5 av 5 stjerner

Bought a Toyota Auris Hybrid

Bought a Toyota Auris Hybrid (14 plate). Travelled to see the car and it was in great condition. The price was also fantastic. Ben sorted us out on the day. Collected the car the following week, where James was just as helpful and efficient as Ben. The whole experience was exceptional. No pressure and we were left to check out the car and test drive. Highly recommend.

18. juni 2022
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Thank you Ryan for your review and recommendation, it means a lot. Many of our customers have previously purchased from us so we hope you will become a returning customer. See you next time!

Vurdert til 1 av 5 stjerner

Stay well away! Company buys cars from salvage auction.

Would never buy from First4Cars again. I bought a Kia Sportage from this company and traded my old car in. When collected the car everything seemed to be ok with it.

However, after a couple of weeks I realised there was a crack in the windscreen to which I got a professional windscreen service out. They informed me the crack had already been repaired but not properly - it had sellotape over the top! Sellotape hides the crack until the sun shines on it then it becomes visible. I then contacted First4Cars who informed me they would not replace the windscreen even though it was them at fault.

Only a week later, I was driving the Kia with my 3 month son in the car and it set on fire! I had to called for the fire brigade. The car then went back to First4Car via a local recovery company. I was told First4Car would pay for the recovery service as it was them at fault again, but they refused to pay.

After a few days the car was supposedly ‘fixed’. I went to pick the car up. Started my drive back home, again with my son in the car, and the car started smoking again! After First4Car claimed it had been fixed. After three faults with the car in under a month I asked for a refund.

When I went back a week later to First4car to collect my private plates, the car was sat on the forecourt as if nothing had happened.

This company are nothing but trouble. My grandfather then told one of his colleagues who had just put a deposit on a Nissan from First4Car… he got his car and had nothing but problems also. Turns out that car was also from Salvage Auction which First4Car failed to inform him of.

Reply to First4Cars - Firstly, the refund was NOT offered as soon as the car developed faults. I emailed numerous times requesting a refund and saying that I did not want the car - no refund until the third fault with the car. I also rang your Pudsey reception team.

Secondly, the cost of the recovery was not paid despite having been informed it would be. The AA service was NOT free and the member of your reception team told me to get a recovery van to bring the car as it was under warranty and the cost would be covered if I emailed the firms invoice.

Thirdly, as soon as this review had been uploaded to trust pilot I was bombarded with texts, calls and emails from yourselves requesting it be taken down - why should it be? You want the review removed because it is an honest review of the events which happened. I have sent the evidence to trustpilot hence why the review has stayed up despite your request to remove it. I then received an email from yourselves stating I may receive some form of compensation to bribe me to take the review down.

People need to be aware that you are selling cars from auction sites - to which you sent me proof of purchase from an auction site. My baby was put in danger twice yet I did not receive a refund straight away. I would advise anyone and everyone not to use the company or at least to pay for a vehicle check on any car you are interested in.

18. juni 2022
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Thank you Charlotte for your review. Firstly we categorically refute your statement that we buy cars from Salvage Auctions. Further to our correspondence with you, we have provided you with an invoice proving our purchase was not from a salvage auction. We carry out due diligence on all our vehicles and pride ourselves in providing high quality cars. Unfortunately cars can develop faults despite a full MOT at an independent garage as well as a full inspection with our experienced motor technicians. Once again we apologise that your car broke down and you felt your baby was put at risk. Fortunately, despite your worst fears the car was thankfully not on fire. As soon as you had lost faith in the vehicle a full refund was provided. As a gesture of goodwill we did not charge you for the 1000+ miles you had travelled in the car. Unfortunately, we weren't able to refund the cost of recovery as you had your free AA breakdown cover that we provided for you but you did not use. The car when returned was sent to a Kia Main Dealer for a full health check and came back with a clean bill of health. With more than 21 years trading from the same site if we were to sell cars from Salvage sites as you are suggesting Charlotte we would not still be trading. We are sorry your car developed a fault and the stress that caused you. You are entitled to leave your comments, however we feel your review is misleading. We wish you all the best.

Vurdert til 5 av 5 stjerner

Absolute fantastic service

Absolute fantastic service, very helpful and I even got picked up from the local train station. Free 12 months AA cover included is a bonus. The car is mint!

17. juni 2022
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Thank you Paul for your review. We try make the buying process as hassle free as possible so a lift from the local train station is part of the service. It's great to hear you're over the moon with your car!

Vurdert til 5 av 5 stjerner

Brilliant service since passing my test…

Brilliant service since passing my test I have had two cars from here Ben sold me my first one really please lovely service from him explained everything down to a tee and same with Luke this time don’t think I will go anywhere else for a car after they looked after me with two lovely cars thank you

17. juni 2022
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Thank you Matthew for a great review. It makes our hard work feel very worthwhile when our customers choose to return to us for their next car. We look forward to welcoming you again in the future. All the best to you.

Vurdert til 5 av 5 stjerner

First class service.

Quickest turn around buying a car. Kept in contact at all times. Dealt with Luke who was friendly and professional. Recommend to anyone looking to buy/part exchange.

16. juni 2022
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Thank you Rachael for a great 5 star review. It was a pleasure meeting you. See you again when it's time for an update.

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