Thank you so much to Thomas, who ran me through the whole process with professionalism and patience. I had to amend a policy due to an alteration of exchange date, Tom followed this up and made sure t... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
ONE WORD "JAMIE" What an absolutely amazing young man doing an incredible job, with laughs and much good humour and patience with a veritable geriatric member of society (Me, i`m 84) and i do not... Vis mer
Selskapet har svart
I would like to say a big thank you to Charlie Row for helping me with my house and contents insurance call. The service was excellent, and Charlie was very professional, friendly, and helpful through... Vis mer
Selskapet har svart
Very helpful, staff were very friendly, forgot my advisors name but he was not pushy, rung to check how things were going, sorted out a matching quote when I got a better one, and answered all my ques... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
first2protect.co.uk
Skrevet av virksomheten
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Kontaktopplysninger
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Storbritannia
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Hannah was personable and helpful and…
Hannah was personable and helpful and solved my query in no time at all. No fuss or stress involved. Thank You!
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your review. We’re delighted to hear that Hannah was personable and helpful, and resolved your query quickly and without any stress. Your kind feedback is very much appreciated and will be shared with her.
Efficient and friendly.
As usual, Wesley provided a friendly and efficient service.
Thank you.
Frank
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your review, Frank. We’re delighted to hear that Wesley once again provided friendly and efficient service. Your continued support and kind feedback are very much appreciated.
Helpful and polite staff
18. juni 2026
Svar fra First2Protect
Thank you for your feedback!
We’re pleased to hear you found our team helpful and polite—we really appreciate your kind comments.
Efficient company to source products
Great help in organizing the products I needed to go with my mortgage. Dennis was super helpful and efficient
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your feedback!
We’re delighted to hear Dennis was so helpful and efficient in organising the right products alongside your mortgage. We really appreciate your kind comments.
Svar fra First2Protect
Thank you for your kind feedback!
We’re delighted to hear you continue to receive a very professional service—we really appreciate your ongoing support.
Theodore was very helpful and went…
Theodore was very helpful and went through everything clearly with me as a first time buyer who didn’t know much about what we needed
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your feedback!
We’re delighted to hear Theodore was so helpful and took the time to clearly explain everything, especially as a first-time buyer. We’ll be sure to pass on your kind comments.
Fast professional and friendly service
Fast, professional and friendly service. Top work from Jamie and his colleague!
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your feedback!
We’re delighted to hear you received fast, professional, and friendly service. We’ll be sure to pass on your kind comments to Jamie and his colleague!
I found James to be very knowledgeable…
I found James to be very knowledgeable and most helpful ,he explained everything in great detail and his manner/customer customer services were perfect.
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your kind feedback!
We’re delighted to hear James was knowledgeable, helpful, and took the time to explain everything in detail. It’s great to know his customer service made such a positive impression—we’ll be sure to pass on your comments.
Great experience in renewing my house…
Great experience in renewing my house insurance-very thorough and professional
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your feedback!
We’re delighted to hear you had such a thorough and professional experience when renewing your home insurance. We really appreciate your kind comments.
First2Protect
I had the pleasure of dealing with Aaron Maguire at First2Protect today and was extremely impressed with the service I received. Aaron was professional, knowledgeable and very easy to deal with. He took the time to explain everything clearly, answered all of my questions patiently and made the whole process straightforward and stress-free. Nothing was too much trouble, and I felt that he genuinely wanted to find the best solution for my needs.
Excellent customer service is becoming increasingly rare, so it was refreshing to speak to someone who was both efficient and personable. Aaron is a real credit to First2Protect, and I would not hesitate to recommend him and the company to others.
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your fantastic feedback!
We’re delighted to hear Aaron provided such professional, knowledgeable, and personable service. It’s great to know he made the process clear and stress-free while taking the time to find the best solution for you.
We really appreciate your recommendation and will be sure to pass on your kind words—he’ll be proud to hear them.
Fast and friendly
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your feedback!
We’re delighted to hear you found our service fast and friendly. We really appreciate your kind comments.
Oscar was very helpful and lovely to…
Oscar was very helpful and lovely to talk to. Thanks a bunch!
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your feedback!
We’re delighted to hear Oscar was so helpful and a pleasure to speak with. We’ll be sure to pass on your kind comments.
I spoke with James today and found him…
I spoke with James today and found him to be very friendly, kind, and professional. He explained everything clearly, took the time to go through the details, and provided helpful advice on the best options available. His knowledge and passion for his work were evident throughout our conversation. I greatly appreciated his support and would highly recommend his services.
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your wonderful feedback!
We’re delighted to hear James provided such friendly, professional, and knowledgeable support. It’s great to know he took the time to explain everything clearly and helped you explore the best options.
We really appreciate your recommendation and will be sure to pass on your kind comments—he’ll be pleased to hear them.
Super service
My advisor, Jodie, was fantastic. Very knowledgeable and patient. I hate this kind of admin stuff, but Jodie took all of the stress out of it, and I actually had a laugh with her. I would not hesitate to recommend this service. Jodie has taken care of everything.
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your fantastic feedback!
We’re delighted to hear Jodie made the process stress-free and even enjoyable. It’s great to know she took care of everything for you—your recommendation means a lot to us.
Helpful with no drama
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your feedback!
We’re pleased to hear you found the service helpful and straightforward.
Excellent Customer Service
Excellent Customer Service. Straight forward explanation with regards to renewal of house insurance, which was then set up promptly and efficiently.
Many thanks James.
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your wonderful feedback!
We’re delighted to hear you received excellent customer service and that James made the renewal process clear, straightforward, and efficient. We’ll be sure to pass on your thanks.
Happy customer
I am very happy with my call today, Wesley was very professional and patient with me, he resolved all my queries.
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your feedback!
We’re delighted to hear Wesley was professional, patient, and able to resolve all your queries. We really appreciate your kind comments.
Customer advisors are very helpful and…
Customer advisors are very helpful and knowledgable. Thank you Hannah T. so much
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your kind feedback!
We’re delighted to hear our team were helpful and knowledgeable. We’ll be sure to pass on your thanks to Hannah.
Agent was very professional and helpful
I was very pleased with the service. The insurance agent was helpful, professional, and took the time to find the right insurance for my needs.
12. juni 2026
Svar fra First2Protect
Thank you for your kind feedback!
We’re delighted to hear you were pleased with the service and that our advisor was helpful, professional, and took the time to find the right cover for you.
Great experience
It was great to speak to the customer service and my Partner and I were happy with the service. Everything was explained properly. However, there was too much noise in the phone line so did struggled in hearing.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra First2Protect
Thank you for your feedback!
We’re delighted to hear you were happy with the service and that everything was explained clearly. We’re sorry to hear about the noise on the line and appreciate you highlighting this—we’ll take this on board as we continue to improve our service.
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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