Easy to talk to
Staff was super nice and they're easy to get ahold of. Anyone who is just entering the biking market should check them out.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Staff was super nice and they're easy to get ahold of. Anyone who is just entering the biking market should check them out.
Ordered in May! Reached out each month .. broken promises ! Same bike advertised today 3-5 delivery! It has been 24 weeks +!! What kind of company is this dishonest with there customers! False Advertising
Placed an order with Fezzari for a Cascade Peak in May 2021. Was given a 12 - 14 week delivery date. After six delays and essentially zero communication from Fezzari, I've been delayed once more to mid to late Dec. Fezzari blames COVID and the "ports being clogged," but many other companies such as Trek, Canyon, REI, Salsa, and more can keep bikes in stock. Wonder why that is? I don't think Fezzari will last much longer with their lack of accurate delivery times and abysmal customer service. Recommend buying a bike anywhere but here.
A friend told me about Fezzari, they didn’t know much about the company but I started doing some research. Their website and ordering was super easy to use but as this was my first major mountain bike purchase, I had some questions. So, I called them. Wow, what an amazingly helpful customer service department they have! I knew at that point that if I were to plop down a huge chuck of my hard earned money and wasn’t happy with the bike, they would make it right. I purchased their Abajo Peak as it was in my price range and had some really solid components. I received the bike, put it together and was on my way. I have had a few questions about the bike since then and they have always replied swiftly and honestly.
I all but ruled out Fezzari because of limited reviews but a few exchanges with their customer service team made me quickly reconsider. They answer emails promptly, actually build bikes to fit the rider and stand by their stuff with a great return policy and warranty. I demoed the cascade peak, then three other bikes (two more expensive) and then bought the cascade peak. Easiest decision I ever made. Bike arrived perfectly set up for me. I can't imagine a better bike or a better experience. Fezzari makes great bikes and cares about their customers. Can't ask for more than that.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.