I have bought 2 pieces now from Fenton and both times the customer service and quality of the jewellery was faultless! Would highly recommend and I'm sure I will be back again as a customer in the fut... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The team at Fenton helped me craft such a perfect engagement ring for my now fiance! She was delighted with it and I couldn’t be happier seeing it on her everyday. Sunny was fantastic, consultative, a... Vis mer
Sunny was fantastic! Thanks to her we ended up with the most beautiful ring. Throughout the process, she worked with us on the design to understand exactly what we wanted. Even with the bespoke reques... Vis mer
My engagement ring is stunning and the communication throughout was excellent. The only reason I've deducted one star is due to the timeframe. While I was advised it would take 4-6 weeks, it ended up... Vis mer
Informasjon om virksomheten
- Smykkeforretning
- også i
- Butikk for motetilbehør
- Gullsmedforretning
- Smykkedesigner
- Smykkegravør
- Smykkeprodusent
Om Fenton
Skrevet av virksomheten
Fenton is a fine jeweller in the heart of Mayfair specialising in coloured gemstones, Solar Diamonds and engagement rings. We produce high quality, responsibly sourced jewellery to celebrate all of life’s important milestones.
VIEW OUR COLLECTIONEvery made-to-order piece is fully customisable and truly unique. Allowing you to create the perfect piece of forever jewellery to mark your special occasion, whether it’s your engagement, wedding, anniversary, birthday, or just because!
Our beautifully designed jewellery is set in platinum or 18k recycled white, yellow and rose gold. With your choice of Sapphires, Rubies, Emeralds, Aquamarine & Garnets.
CREATE YOUR RINGAs one of the only certified ‘B corporation’ jewellers in the UK it’s our mission to make the fine jewellery industry more transparent, accountable and accessible. Our qualified Gemmologists ensure we’re able to provide high quality gems at an honest price without taking away from the planet or people that helped along the way.
Pay a visit to our London showroom and speak with our concierge team who can help you design the ideal engagement ring, wedding bands, earrings, necklace or bracelet. Or take a look at our ready-to-wear treasure box collection that’s shipped in as little as 24 hours.
GET IN TOUCH
Kontaktopplysninger
53 Duke Street, W1C 2PE, London, Storbritannia
- +442046343992
- concierge@fentonand.co
- www.fentonand.co
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Incredible Customer Support
Susannah, Sunny, and the team provided outstanding service from start to finish. Everything was handled smoothly and professionally. High quality and great communication throughout. Highly recommended!
Really beautiful rings with superb…
Really beautiful rings with superb advice and after sales service which is rarely seen these days.
Absolutely amazing - beautiful ring
Absolutely amazing. My wife and I were so happy with the ring. High quality finish and we love it. From the moment we made the order, Fenton made the service so smooth with updates throughout. Fenton will be the first place to go in future for sure. Thank you Fenton!
Regular updates throughout the process
Regular updates throughout the process, arrived within the projected time frame, product was as described.
Overall no complaints plus the bride-to-be loved the ring so 5*'s from me
Great service
Had such a great experience with Fenton! Fantastic customer service both in person and via email. Would definitely recommend them to anyone looking for an engagement ring! Will be back to get our wedding bands in the future.
What a wonderful service I've received…
What a wonderful service I've received so far. Though I need my ring resized, I love it. It was not trouble for Fenton to explain the process and send me everything I needed to make sure the size was right. They make you feel like a valued customer. Well done Fenton!
Excellent customer service
Excellent customer service, it was so helpful for you to edit the delivery address at the last minute. The ring is absolutely perfect too 🤩
Stop sending me emails
Please stop sending me unsolicited emails withou my consent. I’ve spoken to you, clicked on unscribe and your still contacting me
Exceptional experience
I went to Fenton after reviewing their website and doing my research on a trusted company who source diamonds ethically. I initially spoke with Sunny via email. I didn’t think I was going to be a difficult customer when searching for the perfect diamond ring. But 80 emails later I was clearly the type of customer most company’s dread. However Sunny was patient and professional and did everything she could to ensure the design and diamond were exactly what I was looking for.
Do not overlook this company for any of your jewellery as the service I received from the team at Fenton and especially Sunny was exceptional. The service alone filled me with trust knowing they were not just trying to make a sale unlike some company’s.
Highly recommend and will be back in the future.
I had an amazing experience with Fenton…
I had an amazing experience with Fenton from start to finish, everything was professional and they really took the time and effort to personalise the ring and the experience to help get exactly what I was looking for. I dealt with Lucy and she honestly could not have been more knowledgeable and helpful! Definitely would recommend.
Great experience
Great experience. Good selection of rings, good value. Would definitely use again.
Amazing and helpful
Amazing and helpful, made a really special moment and experience for us both, couldn’t recommend the service more.
Stunning!!
My engagement ring is stunning and the communication throughout was excellent. The only reason I've deducted one star is due to the timeframe. While I was advised it would take 4-6 weeks, it ended up being closer to 7 weeks, which I don't feel was necessary for the design. The ring was classed as bespoke, although it was a fairly simple solitaire setting. That said, it's absolutely beautiful and I've received so many compliments already. Overall, I'm delighted with the finished ring and the service I received.
Two rings and would go back for more!
I’ve now bought my fiancée’s engagement ring and my wedding ring from Fenton. The staff are lovely, the quality is unreal and the value is fantastic. If you’re looking for special jewellery, this is the place to go.
Excellent customer service
Excellent customer service, on time and as described really pleased and would definitely recommend and buy from here again
I keep coming back for the customer service and prices
This was my second experience with Fenton, they made my engagement ring and my fiancées ring and I had to come back for my wedding band. Really personal experience, if you’re having any trouble on the website you can email and they respond quickly and helpfully. I also found going to their studio in London to see how similar rings would look on my hand very useful
Tiny bit dissapointed ,service good but…
Tiny bit dissapointed ,service good but came up smaller than i expected yellow saphire 3m but that measured 3m with setting ,i have a diamond 3m but with setting measured closer to 5m from another company so not what i expected ..
The service was fantastic
The service was fantastic. Thanks so much to Sunny who helped design the ring and make sure all my needs were met. Then Eloise ensured the post sales service remained very high and the ring was despatched to me and arrived without issue. The packaging was beautiful and the ring is stunning!
Excellent service
From start to finish, Fenton were very professional and helpful. The engagement ring was made exactly how I imagined it. Couldn’t ask for anyone better. Massive shout out to Su and Eloise for their help.
Lovely consultation on a whim purchase…
Lovely consultation on a whim purchase and advice on a repair for a previous purchase
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