F1 Authentics provides a great platform to obtain all sorts of Formula 1 memorabilia. Yes, the items can be fairly expensive, but the process and way in which the F1 Authentics team support is great... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Such great quality. I have purchased a number of collectables. Many upcycled items, such as a Mercedes Lewis Hamilton converted championship wheel, upcycled side table. I've loved every purchase. I al... Vis mer
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AVOID! Xmas gift purchased. Extremely poor quality for price paid. Acknowledgement email received then nothing. Numerous emails sent with no response. They take your money then they are not inter... Vis mer
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This website is a joke. Every 5 minutes you receive a pop up for the email newsletter, incredibly anoying. Logging in is absolutly painful if you setup up your account with an id instead of an ema... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Browse F1® Authentics for exciting memorabilia straight from the racetrack, signed by your favourite drivers. Shop exclusive helmets, racesuits & more!.
Kontaktopplysninger
Storbritannia
- www.f1authentics.com
3,3
Middels
122 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Great unique Items not found anywhere…
Great unique Items not found anywhere else, They Pieces I have purchased are all genuine authentic items from the F1 world and I love the individuality of the pieces.
6. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Thanks so much for your review - we appreciate you taking the time to post this and we are delighted you love the pieces of F1 racing history purchased from us!
Best wishes, Louise Customer Services at F1 Authentics
be aware of significant additional charges
You should be aware that significant additional customs charges may apply when ordering from outside the UK.
Thought I had to pay 197€ in total.
But now I also habt to pay nearly 70€ additionally.
5. desember 2025
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Svar fra F1 Authentics
Hello Marcellina,
Thank you for sharing your review about your recent purchase. We’re sorry to hear that the customs charges were not expected. As a UK-based company, any customs or import fees are determined by the destination country and are unfortunately outside our control. We do provide this information on our website to help set expectations before placing an order.
Kind regards, Louise Customer Services at F1 Authentics
This is the safest website to purchase…
This is the safest website to purchase authentic F1 merchandise. I enjoy the ever growing selection that is offered. You have my loyalty as long as this site stays in business!
11. november 2025
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Svar fra F1 Authentics
Hi Herbert, great to hear your feedback, thanks so much for sharing this with us!
We love being able to offer new products, so hope you continue to see F1 memorabilia you like.
Kind regards, Louise Customer Services at F1 Authentics
Quality products
Quality products, sometimes one offs! Well packaged quick delivery and a joy to any F1 fan❤️❤️
7. oktober 2025
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Svar fra F1 Authentics
Hi Jacky, we are pleased to hear how much you enjoy buying F1 items from us - we love offering unique pieces as much as possible.
Many thanks for taking the time to post your review.
Louise, Customer Service at F1 Authentics
F1 authentics has been amazing
F1 authentics has been amazing! The collectible items are unique and exactly what one would expect. It’s an amazing opportunity to own a piece of history. The organization is very efficient and reliable. They are very responsive to inquiries and they have never disappointed. Highly recommend F1 authentics.
13. oktober 2025
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Svar fra F1 Authentics
Hi Maurice, we are delighted to hear how much you enjoy purchasing from us and appreciate the sporting history moments you can own!
Thank you so much for taking the time to leave this review.
Kind regards
Louise, Customer Service at F1 Authentics
Perfect
The quality of the things you do is Superb
29. september 2025
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Svar fra F1 Authentics
Thanks so much for your feedback - we are really pleased to hear you love the quality of the F1 memorabilia we offer!
Kind regards
Louise, Customer Service at F1 Authentics
The checkered flag…
I ordered a piece of the checkered flag for the Hungarian grand Prix as it was my first ever race. I wanted to have a piece of history and my personalised framed picture arrived yesterday and it is perfect. We are so happy with our purchase and also the delivery.
3. september 2025
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Svar fra F1 Authentics
Thank you so much for your review of your name on the chequered flag from the recent F1 race in Hungary. We are delighted to hear you are so pleased with this Colette - we hope you love displaying this moment of sporting history.
Kind regards
Louise, Customer Service at F1 Authentics
J’ai Produit de qualité, mais expérience très décevante pour les clients européenscommandé une lithographie sur F1…
J’ai commandé une lithographie sur F1 Authentics, livrée depuis le Royaume-Uni.
Le produit est conforme, bien emballé, et visuellement réussi.
En revanche, je déconseille fortement ce site pour tout achat depuis l’Union Européenne, en raison de frais supplémentaires non anticipés :
Le prix affiché au moment de la commande semblait clair.
Mais à la livraison, des frais supplémentaires ont été exigés par le transporteur, entraînant un surcoût de plus de 50 % par rapport au prix d’origine.
F1 Authentics mentionne dans ses conditions que la TVA et les taxes de douane sont à la charge du client, ce qui est compréhensible.
❗️Mais à aucun moment il n’est précisé que le transporteur (ici DHL) ajoutera des frais fixes de traitement, qui ne sont ni des taxes, ni des droits, mais des frais privés de gestion.
J’ai contacté le service client pour signaler ce manque de transparence, mais aucune proposition de solution ou de geste commercial n’a été faite.
Conclusion : produit intéressant, mais expérience décevante.
Je ne recommande pas ce site aux acheteurs européens tant que les frais réels ne sont pas explicitement communiqués lors de la commande.
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Hi Jean - thank you for taking the the time to leave your review regarding customs on shipping your order to France. As discussed in our emails on this, we are sorry that these customs and duties costs are out of our control but we do make sure to reference these during the purchasing process on our website.
We really appreciate your feedback, as this helps us to make sure we constantly focus on our customers experience and ways we can improve on this, wherever possible.
Kind regards
Louise, Customer Service at F1 Authentics
I ordered a 1:12 wing model for almost…
I ordered a 1:12 wing model for almost $350. The advertised lead time is 5 weeks, which in itself is ridiculous. To make it worse, it was actually almost 7 weeks and still not a single update. Their customer service is also useless. I sent a followup once 5 weeks was up asking for an update. They claim to get back to customers within 3 business days but it was over a week without any response. I sent a followup threatening to chargeback and leave a negative review unless they provided an update within the next 2 days. Surprise surprise, somebody responded, but still useless as all they said was they would "request an update internally". Not very helpful. Thank god for credit card chargebacks!
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Thank you for your recent review. We are so sorry to hear that your experience shopping with us has not been as you should expect and we are working hard to improve on this.
We have made sure to chase this for you but can see we have not updated you as we should have. We have sent an update with dispatch details for this now.
If you would like to discuss this further at all, please reply to the ticket you raised or send a message to info@f1authentics.com and we will reply right away.
Kind regards
Louise, Customer Service at F1 Authentics
J'ai commander le 7mai et impossible…
J'ai commander le 7mai et impossible d'avoir des nouvelles j'ai envoyé 8 mail et toujours rien le service client existe pas je me demande si c'est pas une arnaque
12. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Hi Nathany - thank you so much for your review. We are so sorry for the delay on sending your order and also getting back to you. We can see this order arrived at the beginning of July, so hope you are pleased with the item, now it has reached you.
We want to assure you we are working hard to improve our response times and also making sure orders are shipped in the timeframe given.
Anything else at all, please contact us at info@f1authentics.com.
Kind regards,
Louise, Customer Service at F1 Authentics
Fans are now cash cows
Prices back in 2020/2021 used to be decent but since then they have become insanely expensive. Products are generally on point and of good quality as you would expect. Disappointed with a couple of signed photos as they are horrible and blurry, not by design so they are selling blurred prints which isn’t acceptable at the ridiculous prices they charge. More and more driver race wear is auction only and no longer available to buy outright as you could before. I can’t help but feel due to the increasing popularity fans are being used as cash cows!
30. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Thanks so much for your feedback, firstly we are sorry we have not acknowledged this until now.
We are focussed on offering the best products and service possible so appreciate you taking the time to post this review, and really hope in future you see items you may consider purchasing.
Kind regards,
Louise, Customer Service at F1 Authentics
Happily taken my money, and not supplied me the item as promised stay clear
I ordered 2 items End of November on Auctions. One I received start of Feb & another they ‘didn’t have as they’ve over sold them, so offered me a pair of Russell boots instead, which was ideal, however I’ve not received them, They are not replying to any of my emails or contact and I’ve now basically stolen my money effectively
8. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Hi David - we are so sorry for both your experience when buying with us earlier this year and the delay in acknowledging this review.
We appreciate the feedback as it definitely has helped us to see where we need to improve and we are working hard to ensure service moving forward offers our customers the best experience possible.
Kind regards,
Louise, Customer Service at F1 Authentics
What a bad company make mistakes and…
What a bad company make mistakes and mistakes and you just get a generic email back from the company do not order here
9. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Thank you for your review - we are so sorry that your experience was not as we would have hoped. We can see that there was technical error with the items you wanted to purchase and have now resolved this issue moving forward.
We are focussed on improving our service and appreciate you sharing your experience, as this has helped us know where we need to prioritise our attention.
Best wishes,
Louise, Customer Service at F1 Authentics
5 months for the refund; 41 emails, 33 phone calls
Ordered at the end of September and received two faulty items. 41 emails and 33 phone calls later, I finally got the full refunds at the beginning of march, 5 months later.
Among all the infuriating things they did, there is definitely the fact that after each call they assured me that I would receive an answer by the evening, which I did not receive, forcing me to call back the next morning
28. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
We are so sorry to read your review and want to also apologise for our delay in getting back to you.
Having reviewed your experience, we know we need to do better and have been prioritising working on this since your order late last year.
Thank you so much for raising these issues with us and once again we are so sorry for the product and service issues.
Kind regards,
Louise, Customer Service at F1 Authentics
Bad quality of products
Yeah, bought some “race used bodywork” and don’t even know if it’s real (apparently not). Left them feedback 2 times - they didn’t even post it.
Don’t recommend it at all.
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Thank you for posting this review in March, we are so sorry we are only now picking this up. We have been focussed on ensuring we improve our customer experience in the last few months, however appreciate this has not been the case for you.
If we can help at all with your enquiry regarding this race used bodywork now, please email us at info@f1authentics.com, mark it for my attention and I will pick this up as priority.
Many thanks,
Louise, Customer Service at F1 Authentics
Don't buy from this company
Don't buy from this company. I bought something and was marked as delivered but never received it and they are saying they can send out an other one but can't give a refund. I don't trust them to send out another could anybody help thanks in advance. Emailed them about a refund and I have been ignored for 2days now. Very unprofessional. Just shows your priorities if it takes you 6 months to reply
17. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Hi James - thanks for posting this review. We are sorry we did not get chance to reply sooner and for you to have to post this to get support with your order issue.
I do hope this issue is now resolved but if we can help further at all, please email us at info@f1authentics.com, mark it for my attention and I will pick this up as priority.
Many thanks,
Louise, Customer Service at F1 Authentics
Order shipped promptly and very satisfied
My most recent order was the medium compound tire. It arrived in good condition, on time as exceeded my expectations. I now have all 5 tire variants. Last two purchases were at great prices, too.
3. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Thanks so much for your review Steve - we really appreciate knowing that you have been so pleased with your purchases earlier this year!
Best wishes,
Louise, Customer Service at F1 Authentics
Débité depuis 3 semaines le colis n'est…
Débité depuis 3 semaines le colis n'est toujours pas envoyé alors qu'il est en stock. Service client qui répond 3 jours après l'envoi des mails, et en plus ils ne répondent pas à vos questions....
31. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Hello Alex, thanks for taking the time to contact us earlier this year, regarding where you package was. We are so sorry our response was not as needed to get this resolved in a timely manner for you.
I do hope this is now with you safely, however please do let us know if not. (info@f1authentics.com, mark it for my attention and I will pick this up as priority).
Best wishes,
Louise, Customer Service at F1 Authentics
Ordered a bodywork acrylic …
Ordered a bodywork acrylic and its awesome. Delivery was pretty quick and arrived secure. Looks even better than in the shop photos, love it
21. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Hi Sean - thanks for taking the time to leave your review - we really appreciate hearing how pleased you are with your order for some bodywork in acrylic.
Many thanks,
Louise, Customer Service at F1 Authentics
Bad customer service - but I got through!
Order placed on January 13th. A scaled helmet. It said 'in stock' but also 'dispatched in March'. Very confusing because I didn’t know when I would receive my order. I tried to contact them via email since there was no phone number available. By January 22nd, I still hadn’t received a response. After reading all the negative reviews, I really wanted to get in touch with them to ask for clarification. Eventually, after some searching online, I found a phone number: +441327831536. I tried reaching customer service, but my call was dropped 9 times. Then I tried all other options and finally got through to someone from Finance. When I told her I wanted to speak with someone from Customer Service, she said she didn’t know where they were, that they weren't at their desks?! After some insisting, she went to find someone, and I finally got through to Rebecca. My order is in the system and will be shipped as soon as they have it in stock, probably in March. But she couldn't say this with certainty. To be continued... I’m glad I eventually got a real person on the line. To anyone here who can’t reach them... try the phone number listed above. After a few attempts, you’ll get someone on the line and hopefully more information about your order.
22. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra F1 Authentics
Hi Shelly. Thanks so much for taking the time to review your experience shopping with us earlier this year. We are so sorry that you had to chase us so much for an update on your order, this should not be the case at all. We want to assure you that your feedback has helped us focus on the areas we need to improve on with our service and that we aim now to reply to all customers in a much more timely manner, with the option to call and speak with us.
Many thanks once again for raising your concerns, we really appreciate it.
Louise, Customer Service at F1 Authentics
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