I bought 4 EVGA power supplies from Newegg.com in 2023. One failed 3 years later but had a 5 year warranty. They denied my return claiming that the power supply was sold to Amazon and not Newegg. Los... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Se hva andre synes
had an issue with evga precision x1 with FE led settings not being persistent, emailed them and eventually a week later got 'founders edition was originally and only by NVIDIA.' as a response. brill o... Vis mer
Let me start by saying that I have been an EVGA fan for years. I have exclusively bought their graphics cards for at least 15 years. I know supply chain problems have caused a great many businesses... Vis mer
3080 nvidia card stopped working before the warranty thank goodnes!. 3 flashing lights on the video card made it mandatory card failure apparently and they did the RMA. I'm still waiting after about... Vis mer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
If I can give 0
If I can give 0, that's exactly what I want to give. Even though I've purchased many products from EVGA, they declined my RMA because the CPU socket was damaged, and they blamed me for it. I honestly have no idea how would CPU socket was damaged. There is only one way to put the CPU in the socket. I've been building my own computers for almost three decades, and I surely didn't install my CPU incorrectly. The mistakes I made were that I didn't check the CPU socket when I opened it from the box because I trusted EVGA. I never thought I would receive a motherboard with a damaged CPU socket. The last mistake is I purchased it directly from the EVGA. You just lost a very loyal customer. I would never buy any EVGA product ever again. Guess what? I could have purchased the new Z790 series from EVGA, but I went with ROG MAXIMUS Z790 EXTREME this time. Bye Bye EVGA!
Bought a GPU
Bought a GPU, it lasted for under a month and then I had to wait 3 weeks for them to receive and verify the product was defective. Now I've been waiting 2 weeks for them to send me a replacement, which will be a refurbished product. They told me I had to pay for shipping if I wanted a refund. Awful customer service, I feel like they scammed me into buying a used product for full price.
Pump and Dump
They sold us overpriced motherboards and power supplies to get higher points for the GPU queue and then when the GPU shortage ended they slashed prices on these items, without any price protection for their (previously) loyal customers.
They sell me a 100$ keyboard that…
They sell me a 100$ keyboard that breaks in a month and I pay 34$ to ship it back to them. Add in my own billable hours missed in the run-around, and this was a waate of money and my time. This was supposed to enhance my life.
Stuck in RMA loop, was sent defective GPU twice, gave up on RMA, screwed customer over to pay RMA ship to fee everytime
Deceptive and scummy company that screws over customers with their RMA, they will force you to package and pay for the RMA shipping fee yourself EVERYTIME, instead of covering it, because, if the product is defective its the customers fault right? they will get you stuck in an unending RMA loop ( at least 3-4 RMA ) and you need to pay the ship to fee EVERYTIME, also they keep sending the customer defective products, "good" customer support means NOTHING when their product is of subpar or of very poor quality, was a loyal supporter of their brand but never again, NEVER PUT YOUR TRUST ON THEM OR YOU WILL REGRET IT
I have always bought Evga GPU's and the…
I have always bought Evga GPU's and the customer service has been incredible with each question or issue. I have no idea why people rate them so low, they have to be fake competitor reviews.. I am going to miss them in the gpu market, also PLEASE work with AMD in the future! 😀
Excellent Company & Support Dept
Received my RMA replacement today, and I got it installed about an hour ago... the replacement GPU is working great! THANK YOU EVGA =)
I wish your company would continue manufacturing GPU cards... you did the right move in dumping nVidia, all they care about is money... hopefully your company could reach an arrangement with Intel, they sound really promising in the GPU market. Good Luck to all of you!!
Great company ++
Great company, I had an Issue with my GPU that caused it to die out of warranty but even so EVGA support was able to offer me a replacement. Thank you guys.
Send wrong items then blame customer
Send wrong items then blame customer, sent me a 3080ti for $1600 ended up being a lhr and told me I can't return it bc I modified it. Sent me a 1000w power supply, wrong one. Do not use them they are considered liars, frauds, worst customer service,
Absolute Rubbish
absolute rubbish,
10 year warranty, yeah if you want to send back the faulty POS to Taiwan , and pay for post that costs more than the Original sales price,
Do not use, Do Not Buy , Stay well Clear.
Terrible place to buy expensive graphics card
Please don't purchase product directly from them. Rather use platforms like Amazon or newegg or other dealerships who have a much better return policy and won't charge you extra for returning the product. Worst service!
High quality products
I have been a customer of EVGA now, I have never had any problems. Would highly recommend for their high quality GPUs and PSUs. I have built many computers over the years using their products with not a single hiccup.
Poor customer service
I built a pc with 2x rtx 3090 for rendering and AI development with evga 1600w Titanium graded power supply. It hasn't been a week and the 8pin female slot on the power supply, it was lucky that I checked the power supply after I had discovered an issue with lagging screen and sudden black out screen. I reached out to the customer service, they claimed I have used the wrong cables, but how ?? when I used the cables that comes with it. I sent my response to them, and they kept assuming that I used my computer for mining and ask for a picture of my pc for what ? my work was delay because of it and I had to pay extra for the another 1600w from corsair because 1600w titanium psu is hard to find in the market right now and each 3090 needs about 450w to run under high task for movie rendering and AI development. I do not recommend you to purchase an EVGA power supply because of poor customer service like this. I will update this review until EVGA resolve my issue
EVGA partners with and recommends scam…
EVGA partners with and recommends scam companies which do their distribution, such as Infinite Computing
Terrible warranty policies
Their 10 year warranty claim on Power Supplies is completely fake.
Refused to honor their 10 year warranty on power supply, despite of me supplying them with an original proof of purchase/invoice from Amazon. The clueless and rude representative was claiming that it's not a valid invoice, even though Amazon reps specifically said this is the invoice you need to provide them for a warranty claim. Rubbish customer support and the 10 year warranty is a pure scam!
I got an EVGA 3090 and I can't be more…
I got an EVGA 3090 and I can't be more happy with the way it runs and the looks are incredible. Such a fine product and their reward program is second to none. Got very lucky landing an EVGA. Would recommend
Great Customer Support
I have had great customer support with EVGA. The customer support I have had with EVGA in the past is why I continue to choose EVGA for my PSUs and GPUs.
The quality of their products is excellent!
ALL I buy is EVGA
ALL I buy is EVGA because they have beautiful designs, efficient products, amazing customer service and even better RMA system.
Terrible service
I recently tried to reach out to evga in order to get the rma for a 500 watt bq powersupply (broken 24 pin connector). I first started with a support ticket which took twice as many business days as they said it would. They then responded by trying to send me a replacement cable. The obly issue being the fact that i specifically said what power supply it was, and this powersupply doesnt allow you to replace the 24 pin connector. I have since sent in another ticket and it has been a few days without a response.
Company has a pattern of changing…
Company has a pattern of changing polices to negatively impact customers including warranty terms.
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