Ever-Pretty Anmeldelser 2 451

Impressed with Mark at Customer Services, he organised a Royal Mail return rather than Evri as we have no drop off points where we live. Very happy to be able to return my not needed items, thank you

No hassle sending wrong size back , re ordered , had a mark on but customer services was great ,, just sent another dress to me ;)

The dresses are really good quality and there are lots of options which is great. I have had a few issues with one of my orders, which have resulted in me having to contact Ever pretty via the chat function a few times. However, each person I spoke to was great and managed to resolve my issues rapidly. Would definitely buy from again!

La robe ne me va pas, et il est impossible de les contacter pour renvoyer la robe. J’ai essayé pendant plusieurs jours via e-mail et via le chatbot via Instagram . Je n’ai jamais aucune réponse.

Daphne was so helpful with my order correction & knowledgeable of finding a suitable substitute dress my my event

Took a while to receive my parcel. Didn't realise I only had 14 days to return.
Been offered a refund for store credit.
Service was good.

The zipper broke when I was trying to wear it for the first time. I contacted the company and they agreed to refund half the cost for me to get the zipper fixed and keep the dress. They were quick to respond with a solution. Overall satisfied with the response.

Great experience with this site. High quality dresses and great customer service. Fast delivery too. Only issue I had was with the sizing. Ended up having to size up twice. All in all would definitely recommend.

I ordered my dress for a formal wedding. I was a little worried about ordering it online. The dress was exactly as pictured, color and fabric, even better in person! The quality is excellent! True to size as well. Great value as well!
Bonus! I like my sleeves a little longer, and I was able to purchase the exact fabric from EverPretty to have longer sleeves.

Great customer service

I was confused on an order and therefore sent an email. They sent me back a reply extremely quick and advised me how to proceed further! I appreciate their help in the matter!

Bonjour j'ai commandé une robe que je viens de recevoir et pas du tout déçu elle est magnifique la couleur aussi et taille très bien.
Je recommande votre site.

Lovely site! Even after a little confusion with delivery it was sorted in a very quick and lovely manner! Definitely recommend 😊

I pre-ordered a dress and while checking on the tracking to see of it has shipped, I realized I had listed an old address. I emailed them late at night and agent Mark was quickly able to update my address. He also let me know the tracking might still show an old address but it would be shipped to my current address I would have worried, so I appreciate the information.

I ordered a dress for a wedding and realised that I hadn’t measured correctly. I contacted the company who quickly and efficiently helped me to cancel the order. I will definitely use this company again.

I ordered 2 dresses which were beautiful but ordered wrong size and the customer service was excellent in sorting it out for me

Very speedy response on customer service chat and agent was very helpful. Really happy with the dresses too!!!

Great customer service via the chat on website, quick response and help!

The dresses come up very small. Not true to size
When you return them You pay for shipping and then
you are deducted more money for shipping
If you decide to buy only buy through Amazon
They refund all the money you paid and no shipping
costs. However it is hard to buy as sizing is so erratic

Dresses are beautiful great quality and customer service is easy to access and use.