Evans Halshaw - Ford Merthyr Tydfil Anmeldelser 

425
TrustScore 4.5 av 5

4,3

Beliggenhet

Bytt filial

Ford, Pentrebach Road, CF48 1YA Merthyr Tydfil, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

'Super sales team' Ryan went above and beyond to sort out some minor issues couldn't do enough for us many thanks David and Mandy.

Vurdert til 5 av 5 stjerner

I would highly recommend Evans Halshaw, Merthyr. The sales person I dealt with throughout for the purchase of my new car was so very helpful & informative, never pushy, always giving me room to make m... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Bought a £14k car from here, electrical issue started about a week afterwards. Been sent from pillar to post to try and get the car fixed, promised calls back and let down on 3 occasions. Consistently... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We've just purchased our third car from Evan Halshaw in Merthyr and we are really happy with the car and the service we received. We'd like to give a big thank you to Matthew who made our car buying j... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler

Skrevet av virksomheten

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Skrevet av virksomheten

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Kontaktopplysninger

  • Ford, Pentrebach Road, CF48 1YA, Merthyr Tydfil, Storbritannia

  • 01685 374111

4,3

Enestående

TrustScore 4.5 av 5

425 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(425)

5 505 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Safety check a con

Safety check a con . Please check your video at time of tyre check incorrect checking them then tell you you need a tyre . I am a vehicle inspector so I caught it . And price jumps so many times and don't even phone you you got to go to them wouldn't use or tell anybody to reported to trade in standard overall 0

20. august 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Mr Bishop,

We appreciate you taking the time to share your feedback.

We understand your frustration with the safety check and the price fluctuations.

We take all customer feedback seriously and will use it to improve our services.
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

5 star service

Thank you so much to Tyrone who has been friendly and helpful on both of my visits to Evan’s Halshaw. Tyrone is chatty and knowledgeable and made us feel very welcome and relaxed. He went above and beyond to get us the car that we were looking for and at a price we are really pleased with. He came in on his day off to fit around us and nothing was too much to ask. I would highly recommend Evans Halshaw and Tyrone is an absolute asset to the company. I will be returning when I want to get a new car again.

9. august 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Emma,

Thank you for your kind words.

We are delighted to hear that you had a positive experience with Tyrone and that you were so impressed with the service you received.

We will be sure to pass your feedback on to the team.
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Pick up and return and good…

Pick up and return and good communication

8. juni 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Graham,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Good effective service from Tyrone

Good effective service from Tyrone. Easy and efficient. Would definitely buy another car for here in the future

7. august 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Darcie,

We're so glad to hear you had a positive experience with Tyrone.

We strive to provide our customers with efficient and friendly service.

We appreciate your kind words and hope to see you again soon.
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Absolutely 1st class buying a car off…

Absolutely 1st class buying a car off Tyrone and ford made everything friendly and clear, 10/10 service 👌

5. august 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Esmé,

We're thrilled to hear about your positive experience!

It's wonderful to know that you had a smooth and enjoyable car buying process.

Thank you for sharing your feedback.
Evans Halshaw Customer Services

Vurdert til 2 av 5 stjerner

easy access to navigating booking ,

easy access to navigating booking a service. hard work contacting by phone which is my preference and I paid for valeting which I did not get had to do it myself

30. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Mrs Brocklebank,

We appreciate your feedback and understand your frustration with the phone communication and the valeting service.

We strive to provide a seamless experience for our customers and will take your comments into account as we continue to improve our services.

Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

I had taken my car for its MOT test

I had taken my car for its MOT test, and they had also washed and cleaned the inside of my car. It was a great value for the money.

29. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Sajini,

We are so glad to hear that you were happy with the service you received.

We strive to provide our customers with the best possible experience.

Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Great sales experience and customer…

Great sales experience and customer service off Michael and Tyrone highly recommend

29. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Karl,

Thank you for your kind words.

We're thrilled to hear about your positive experience with Michael and Tyrone.

Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Have to say Tom Evans was a pleasure to…

Have to say Tom Evans was a pleasure to deal with. Top salesman, very professional. Would definitely go back.

27. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hello Mark,

Tom will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Very professional service from Used Car…

Very professional service from Used Car sales agent Thomas Evans. I part exchanged my previous car and the experience was quick, simple and excellence.

17. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Steven,

Thank you for your kind words.

We are delighted to hear you had a positive experience with Thomas.

We appreciate your business and look forward to seeing you again in the future.
Evans Halshaw Customer Services

Vurdert til 1 av 5 stjerner

Communication awful

Communication was awful
No ability to identify faults and rectify them
From start to finish my experience was not good at all and I will never purchase a vehicle from them or use them to correct any vehicle faults

18. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Dawn,

Thank you for taking the time to review.

I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Arvind is top man

I dealt with Arvind for the third time. As always he was very professional, extremely helpful and a pleasure to deal with.
Highly recommend dealing with him if you are looking to purchase a new vehicle.

20. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Larry,

We're thrilled to hear about your positive experience with Arvind.

We appreciate your kind words and are glad he was able to provide you with the helpful service you deserve.

Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Great service definitely recommend

I have purchased a Mercedes c class off Thomas at Evans Halshaw Merthyr tydfil and I can’t recommend him enough, all the sales team were friendly and willing to help and they were all brilliant. Thomas was surperb and helped me through everything and made the process hassle free. I will definitely be returning back to them in the future

21. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Ieuan,

Thank you for your kind words and for taking the time to share your experience.

We are delighted to hear that you had a positive experience with our team, particularly with Thomas.

We strive to provide excellent customer service and are pleased that you found the process hassle-free.

We look forward to welcoming you back in the future.
Evans Halshaw Customer Services

Vurdert til 2 av 5 stjerner

Daughter booked a test drive and reserve

Daughter booked a test drive and paid to reserve car appointment was for 1200 hrs whilst travelling to Merthyr from Swansea to meet the agreed appointment we received a call stating that car had been booked by someone else yet it was all appointed and money taken to reserve how can this happen 30 mins from appointment. Personally I think someone turned up at garage and said I like it and want to buy it so we were told not to turn up. First experience with this company and last.

14. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Wayne,

Thank you for taking the time to review.

I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Bought a car recently from Evans…

Bought a car recently from Evans Halshaw Merthyr Tydfil branch. Thomas/Tom was amazing and couldn’t be more helpful! In love with my car, cheers for all the help Tom 😁

15. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hello Ellie,

Thank you very much for taking the time to leave us this review!

Our aim is to deliver a positive customer service. We will ensure that your lovely feedback is shared with Tom.

Have a great day!
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Tyrone and Matthew was great

Tyrone and Matthew was great. Brilliant customer service

11. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

We appreciate your kind words.

We're thrilled to hear you had a positive experience with Tyrone and Matthew.

Take care,
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Great experience

Great experience. Tyrone was very friendly and helpful! Couldn’t do enough for us to find the car we wanted! Thank you very much!

9. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Tia,

We are so glad to hear you had a positive experience.

We appreciate your kind words about Tyrone and his dedication to finding the perfect car for you.

Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Great experience.

Tom Evans made buying a car from you a pleasure. Of all the garages I visited in the last few weeks I rate yours number one!!

5. juli 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hi Steve,

We are so happy to hear that you had a positive experience with Tom Evans.

We strive to provide our customers with a pleasant and enjoyable car buying experience.

Thank you for choosing our dealership and for your kind words.
Evans Halshaw Customer Services

Vurdert til 5 av 5 stjerner

Tyrone was attentive

Tyrone was attentive, informative and happy to help. Even called and emailed on his day off.
The car is pristine and exactly what I wanted. Well priced and I am happy with the whole experience.

22. juni 2024
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Svar fra Evans Halshaw - Ford Merthyr Tydfil

Hello Sarah,

We're thrilled to hear about your positive experience.

It's wonderful to know that you were well taken care of and that you're happy with your new car.

We appreciate your kind words about Tyrone's dedication and helpfulness.

Evans Halshaw Customer Services

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