The customer support I received at EWC was the best I’ve ever seen at any company I’ve ever bought something from. My watch I purchased from them needed a repair under warranty and my sales associate... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Able to complete transaction within minutes. .Plus being Canadian made for hurdle to be conquered, which was done simply and efficiently.
I have been working with David Cote for about 2yrs now. He has always been wonderful to work with and appreciate how regardless or how busy he may be, he has time to talk to me about the next watch de... Vis mer
I have purchased a couple watches from EWC and they have always been easy trouble free transactions. My most recent purchase I would say falls into the same category with a bit of a caveat. Somehow,... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1993 and headquartered in Boston's historic Back Bay on Newbury Street, European Watch Company is one of America's leading full-service retailers of fine timepieces. We buy, sell, and trade fine watches, specializing in pre-owned and vintage pieces from the world's most respected manufacturers, including Patek Philippe, Rolex, F.P Journe, A. Lange & Söhne, Audemars Piguet, Vacheron Constantin, Jaeger-LeCoultre, Omega, Cartier, IWC, and many more. Whether you are looking to acquire your first luxury watch, add to an established collection, or sell or trade in a timepiece, our specialists are here to guide. Integrity is at the heart of everything we do. We don't think of ourselves as simply selling watches; we build lasting relationships and treat every customer as we would a dear friend. Our flagship showroom houses a full in-house restoration and repair department, where each timepiece is meticulously tested, serviced, and, when appropriate, sympathetically restored before sale. Every watch we offer is prepared for immediate overnight shipment and backed by a one-year warranty. For more than three decades, we have had the privilege of helping thousands of customers find the right watch and build meaningful collections, and we remain committed to earning your trust with every interaction.
Kontaktopplysninger
137 Newbury Street, 02116, Boston, USA
- 617-262-9798
- sales@europeanwatch.com
- www.europeanwatch.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Phenomenal Customer Service at EWC - Watch Repair
The customer support I received at EWC was the best I’ve ever seen at any company I’ve ever bought something from. My watch I purchased from them needed a repair under warranty and my sales associate Chris was extremely helpful and, as always, did a very thorough job in guiding me through the process. My watch came back to me fully repaired, clean, and in a better box than the one I sent it in. It’s the little details and the care EWC gives to each and every piece that will keep me coming back as a customer. I can’t recommend them enough.
excellent experience all-around
Super fast shipping, good price, and exactly as advertised. Everything you want in a simple and painless transaction.
Easy, honest, fair
Chris was very straight forward and communicative. Could not have been easier.
Able to complete transaction …
Able to complete transaction within minutes. .Plus being Canadian made for hurdle to be conquered, which was done simply and efficiently.
Superior customer service
Superior customer service. Very pleasant and accommodating. Excellent selection of watches with fair prices. Honest company with a sterling reputation, which i experienced first hand.
Great watch as described
Great watch as described. Fast shipment. Very responsive and professional.
Very highly recommended
Ask for David...
I have been working with David Cote for about 2yrs now. He has always been wonderful to work with and appreciate how regardless or how busy he may be, he has time to talk to me about the next watch deal.
Excptional
Very professional, fast delivery, no surprises
Omega Speedmaster Dark Side of the moon
I think this was the fourth purchase this year. Another amazing job by Chris Weiss here. Acquired the Omega Dark side of the moon. I had lots of questions and Chris answered them all and was nice enough to try in the watch for me and send me a video so I could gauge the size. Despite the listed dimensions it’s sits a little smaller on the wrist. Just what I wanted. Watch was perfect and just as described. I had the watch in hand 16 hours after I purchased it on line. Thanks
Great in every way
Quick response and prompt shipping. The product was as described and great condition. The purchase process was smooth and I am very satisfied with the purchase and service. I will be a repeat customer.
Excellent responsiveness and corrective action.
I have purchased a couple watches from EWC and they have always been easy trouble free transactions. My most recent purchase I would say falls into the same category with a bit of a caveat. Somehow, during the shipping process my watch and a watch for another customer were mixed up and sent to the wrong buyer. This is where you might think the transaction went poorly, but in my opinion, this is where EWC actually shined. It isn’t when things go exactly as planned that you get a good feeling for a company’s culture. It’s when things go poorly and how they react to it where you truly find out what they’re made of. Sam from their fulfillment team went above and beyond in every aspect trying to correct this error. His communication was quick and thorough and his actions decisive and appropriate. If I wasn’t a lifelong customer of EWC before this incident, Sam has certainly gained one by his actions. Thank you Sam and the entire team at EWC!
Excellent transaction as always with…
Excellent transaction as always with European Watch Company. Smooth and easy. Watch looks fantastic. Thank you !
Twice I’ve dealt with EWC
Twice I’ve dealt with EWC. Quick and seamless! Excellent customer care.
Great working with Joshua again
Great working with Joshua again. Very smooth transaction. Quick shipping. Great watch.
Excellent as always
Excellent as always. Fast, courteous, fair!
I had another quick and easy…
I had another quick and easy transaction with Peter at EWC. Very professional as always.
Always an exceptional experience…
Always an exceptional experience dealing with EWC team when I am buying or trading watches. Especially Philip makes the whole process so smooth and enjoyable.
Great experience as always.
Amy and European Watch Company made obtaining my 5924 a pleasure including facilitating shipping for a trade, overnight delivery of the watch and follow up to make sure I was happy with it once it arrived. Always a great experience working with EWC.
Excellent customer service
The bidding process was very smooth and fast. I paid right away and shipping was done the very same day. I had several questions about the watch and they were answered in record time.
I would certainly buy from them again.
Easy transaction and delivery
Easy transaction and delivery. Thank you EWC and David!
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