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Difficulté à trouver des pièces de rechange et après avoir payé je n’ai plus de nouvelle pas de suivi … Je vous recommande de ne sourtout pas acheter cette marque
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Difficulté à trouver des pièces de rechange et après avoir payé je n’ai plus de nouvelle pas de suivi … Je vous recommande de ne sourtout pas acheter cette marque
I bought my eswing scooter just over 12 months ago.It was a demo model so I got it a bit cheaper ,about $200 off. I used it no more than 6 times and it stopped. Like in another comment eswing were useless and all they would do was sell me new parts and have to fix it myself which I did. What I discovered the left hand side drive wheel was very hard to turn rubbing on the frame .To fix this I had to grind the frame to give a gap of 2mil so the wheel would spin freely. I still had a problem after doing this which I solved by disconnecting the electronic brake.The scooter is now working fine.I thank Golf Skate Caddy in Brisbane for their help.
Very disappointing
I ordered an electric golf scooter and was given a tracking number on July 21. However, the tracking never showed any movement or shipping information. After I opened a PayPal case for the item not being received, the seller told me to cancel the case and promised they would provide new tracking information and ship the scooter.
When I refused to cancel my PayPal protection, their story changed. They then said they would not ship my order and that I should place a new order if I still wanted the product. This was especially frustrating because they had previously claimed the package had already been handed to a logistics company.
The conflicting explanations and request that I give up my PayPal protection before they would ship made me very uncomfortable. I ultimately chose to let PayPal handle the refund.
I would not recommend this seller based on my experience. Buyers should be very cautious and make sure they have valid shipping information and buyer protection before placing an order.
I have had a horrible time getting my products I am almost 50 days past when I should have gotten my scooters and I still don’t even have a shipping date.
Since March, 2025, I have experienced a tremendous amount of frustration and unhappiness with this company.
In March, 2025, I paid AUD$2204 (US$1380) for an E-SWING ride-on electric golf trolley that I bought through ALIBABA. It finally arrived in Australia from China 3 months later. I used it only 4 times before electrical and mechanical problems caused it to stop working. Over the next 12 months, I communicated 150 times with different employees of E-SWING, trying to get a refund or fix the golf trolley. I even sent numerous videos, showing that the trolley was faulty. Many times, I asked the CEO, Sales Manager and the Aftersales Manager for a full refund, but they refused to give me a refund. They even ignored some of my emails and phone calls. Eventually, the Aftersales Manager sent me electrical and mechanical spare parts and told me to fix the golf trolley myself. I spent many weeks trying to fix the trolley, but I was not successful. Again, I asked for a full refund, but again the company refused to give me one. Eventually, I was told that I could have a refund of AUD$1740 (US$1200) if I paid AUD$1131 (US$780) in costs. After paying a lot of money for the golf trolley, I am left with a trolley that does not work and is useless!
KEEP AWAY FROM THIS COMPANY !
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