Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just received and used my Dyson V11 advanced vacuum cleaner. Boxed and delivered safely. Great communication about delivery. After searching online found my vacuum at £100 cheaper than other retailers... Vis mer

Vurdert til 5 av 5 stjerner

Excellent service and product. When I first researched the model of vacuum I required, it was £499 on all sites. I eventually purchased from the Electric Shop at £354 including a welcome discount and... Vis mer

Vurdert til 5 av 5 stjerner

Great buying experience. The TV I bought matched the lowest price I could find anywhere else on the web. No gimmicks, no discount codes, just the best price. Customer service was excellent. Ben from t... Vis mer

Vurdert til 5 av 5 stjerner

Ordered a Dyson vacuum, was surprised by the price as cheaper than well known sellers. But did the research and on the credit card, prompt delivery and so far all good. Really does pay to shop around... Vis mer

Informasjon om virksomheten

  1. Elektronikkbutikk
  2. Hvitevareforretning
  3. Elektronikkfirma
  4. Kjøkkenutstyr
  5. Kjøleskapsbutikk
  6. TV-butikk

Skrevet av virksomheten

electricshop.com is one of the most respected independent electrical retailers within the UK. The company has been supplying top brand name consumer electrical goods for over 20 years.Trust & Reliability are the main qualities of this company. Together with competitive deals and free deliveries direct to your home…..you need choose no other online business to supply your domestic electrical products!!. Furthermore when you purchase from electricshop.com, you can take comfort from the fact that the company has many years of experience in the supply and service of top brand name electrical goods throughout the UK, and is financially secure.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 85 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

This is my second purchase from the…

This is my second purchase from the electricshop absolutely brilliant service thanks you

21. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra electricshop.com

Dear Paul,

Thank you so much for your fantastic review – it truly means a lot to us! 😊

We're absolutely delighted to hear that this was your second purchase and that you’ve been happy with our service. Your continued support is incredibly appreciated, and we’re so pleased we could deliver a brilliant experience again.

Thanks once again, and we look forward to welcoming you back for your next purchase!

Warm regards,
The ElectricShop Team 🔌✨

Vurdert til 5 av 5 stjerner

I recommend Electricshop

I’m super pleased what the service I got from electricshop, fast and careful delivery, the item was just as described.

20. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra electricshop.com

Dear Henry,

Thank you so much for your kind recommendation! We're thrilled to hear you're super pleased with the service, and that your item arrived quickly, carefully, and exactly as described.

Your satisfaction means everything to us, and we truly appreciate your support. We look forward to serving you again in the future!

Warm regards,
The ElectricShop Team

Vurdert til 5 av 5 stjerner

Excellent service from this online…

Excellent service from this online shop. Vacuum cleaner arrived exactly on time and in good order

13. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra electricshop.com

Thank you so much for your kind words! We're thrilled to hear that your vacuum cleaner arrived on time and in perfect condition.

It’s always our goal to provide excellent service and a smooth shopping experience, so we're really pleased to know we hit the mark.

Thanks again for choosing us – we truly appreciate your support and hope to serve you again in the future!

Best regards,
The ElectricShop Team

Vurdert til 5 av 5 stjerner

No problems very good price quick…

No problems very good price quick delivery genuine product

6. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra electricshop.com

Dear Mr Neville Edwards,

Thank you for your great review! We're so pleased to hear everything went smoothly — from the good price to the quick delivery and genuine product.

Your feedback means a lot to us, and we’re glad we could provide a positive shopping experience. We hope to see you again soon!

Warm regards,
The ElectricShop Team

Vurdert til 5 av 5 stjerner

Sony Bravia TV

Thank you to Mark at Electricshop on the purchase of my new TV. The service has been great in terms of answering my questions, the delivery and warranty.

21. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra electricshop.com

Dear Stuart Prior,

Thank you so much for your kind review! We're delighted to hear you're happy with your new Sony Bravia TV and that Mark was able to assist you so well.

We’re glad the service, delivery, and warranty process all met your expectations — that’s exactly the experience we aim to provide.

Enjoy your new TV, and please don’t hesitate to reach out if we can help with anything else in the future!

Best regards,
The ElectricShop Team

Vurdert til 5 av 5 stjerner

Good service quick delivery quick response to emails

Ordered quick delivery good service
Thank you

8. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra electricshop.com

Dear George Skinner,

Thank you for your kind review! We're so pleased to hear you were happy with our service, quick delivery, and prompt responses to your emails.

We really appreciate your support and hope to serve you again soon.

Thanks again!
The ElectricShop Team

Vurdert til 1 av 5 stjerner

Beware they don’t honor price match

Website claims they price match when I asked for price match rep got disgruntle and refused to match to Amazon or Curry’s! Found the item there for the same price they’re the only ones trying to charge an extra £150!

26. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til electricshop.com

Svar fra electricshop.com

Hello Matthew,

Thank you for reaching out.

As stated on our website, we do strive to offer price matching where possible. However, it’s not always guaranteed, as many listings on platforms like Amazon may come from foreign or non-authorised retailers, which can affect our ability to match those prices.

We can see that you have now edited your review and added Currys now as well, once again sorry we could not help on this occasion

Regards

Paul
Electricshop.com

Vurdert til 5 av 5 stjerner

Excellent!

Excellent!

Order to delivery was seamless. All emails showing progress of order through delivery were very useful and accurate. Price was very keen and cheaper than competitors. Will use again when I need electrical appliances

7. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bought a Dyson V15s Detect Submarine…

Bought a Dyson V15s Detect Submarine and can only say my experience was excellent. Product arrived on time and is excellent, truly doesn’t disappoint and neither did the electric shop. Kept fully informed re delivery, goods arrived on time and value for money I can describe as excellent. I will definitely be back for future purchases.

1. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

ARROGANT CUSTOMER SERVICE

I placed an order of Dyson Vacuum Cleaner, next day delivery I was expeting my order from DPD with never shows up, then i realise theres was misspelled postcode. My item was on the way back, after contact the customer service team a VERY ARROGANT STAFF "Ed" clearly was unhappy and started to accusing me of change my mind to cancel my order as my postcode was wrong. My self I work with customers every day but they way this gentle spoke to me over the phone is NOt acceptable at all. Later on the day another staff sent me another email offering a discount from £29,99 to £19,99 as gesture of goodwill ,but the delivery charge on the website os £19,99 so he is NOt given any discount on the undelivered item! All I can say is AVOID this store if you can, pay extra to any other reliable store to have a descent service!!

5. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra electricshop.com

Dear Mr. Grassi,

We were disappointed to see your 1-star review and hear that you felt the staff member you spoke with was unfriendly. Please be assured that we take all customer feedback seriously. Since all our phone calls are recorded, we will investigate this matter thoroughly and take any necessary actions.
While your order was placed with the standard 3-4 day delivery service, we went above and beyond by dispatching it the same day via next-day delivery at no extra cost to you.
After reviewing your order details, we found that the secure DPD delivery failed due to an incorrect postcode provided on your order. Unfortunately, we were not informed of this issue at any point during the process.
Since the order was already dispatched, and the cancellation resulted from circumstances beyond our control, we are within our rights to deduct the shipping and return costs we have incurred. This policy is outlined in our Terms & Conditions.
If you had received the delivery and later decided to return the item within 14 days (as per your right), the return shipping costs would have been your responsibility. However, in this case, we have already incurred both the shipping and return costs, which were due to no fault of our own.
Regarding the £19.99 charge, please understand that this amount also reflects the costs we are charged by the couriers for returning the parcel.
We hope this clarifies the situation, and we remain committed to resolving this matter to your satisfaction.
In case of any queries feel free to contact me directly on 01707 802030
Regards
Ken
Customer Services Manager
Electricshop

Vurdert til 5 av 5 stjerner

Ordered a Shark vacuum cleaner and got…

Ordered a Shark vacuum cleaner and got a really good price for an item which had a damaged box. I later find out that my order has been upgraded (no extra price) for a regular, brand new item. The delivery was fast and the item was excellent. Thank you.

20. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service.

Very speedy item selection and checkout process. Perhaps even a bit too efficient since it’s linked to clearpay and I Mistakenly went through the checkout with my old address as my delivery address. I sent an email and followed this up with a phone call and The staff representative at electric shop could not have been more helpful. Details were amended immediately and the item was still delivered around 48 hours after ordering even though I ordered on a Sunday morning!!
The item was a ninja air fryer which was out of stock on the ninja website, Where I was going to use my NHS discount. Electric shop was the cheapest across the whole of the Internet!! Theirs worked out even cheaper than it would have with my discount. So all in all a very good experience with this company.
I would buy from them again and would recommend. Especially having tried out their customer service process!! Five stars from me.

18. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Cheapest seller of Dyson.

Cheaper by far than any other company selling Dyson, so it was win win win., all up and running with a 5 year parts and replacements for five years, used nothing else for 40 years now and they do last, this is my third, just chuffed with ElectricShop for price. 😁😁😁

12. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Super speedy delivery of Sebo K1 Pet

Super speedy delivery. Item arrived via DPD, with the added reassurance of a pin code required on delivery so the parcel could not be misdelivered. Packaged strong and soundly. Sebo Cylinder K1 Pet is very sturdy. The head attachments included, particularly the Floor Turbo Brush drew us to this model and the sellers website made it easy for us to make comparisons between differing models before making our final decision. Paperwork included in box meant we didnt have to print off a copy invoice, kept informed of order status throughout whole process. Would thoroughly recommend electricshop.com

13. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

This was my first experience using ElectricShop online and, based on it, I would use them again. They offered the best price for the product I bought. The delivery was prompt, and my inquiry about the delivery was handled efficiently by Ed who went above and beyond to assist me in determining the delivery slot.

4. februar 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv