Just received and used my Dyson V11 advanced vacuum cleaner. Boxed and delivered safely. Great communication about delivery. After searching online found my vacuum at £100 cheaper than other retailers... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service and product. When I first researched the model of vacuum I required, it was £499 on all sites. I eventually purchased from the Electric Shop at £354 including a welcome discount and... Vis mer
Great buying experience. The TV I bought matched the lowest price I could find anywhere else on the web. No gimmicks, no discount codes, just the best price. Customer service was excellent. Ben from t... Vis mer
Ordered a Dyson vacuum, was surprised by the price as cheaper than well known sellers. But did the research and on the credit card, prompt delivery and so far all good. Really does pay to shop around... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
electricshop.com is one of the most respected independent electrical retailers within the UK. The company has been supplying top brand name consumer electrical goods for over 20 years.Trust & Reliability are the main qualities of this company. Together with competitive deals and free deliveries direct to your home…..you need choose no other online business to supply your domestic electrical products!!. Furthermore when you purchase from electricshop.com, you can take comfort from the fact that the company has many years of experience in the supply and service of top brand name electrical goods throughout the UK, and is financially secure.
Kontaktopplysninger
27 The Broadway, Darkes Lane, Potters Bar, EN6 2HX, Herts, Storbritannia
- 01707 802030
- sales@electricshop.com
- www.electricshop.com
4,7
Enestående
3k anmeldelser
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A straight forward transaction
A straight forward transaction, great price too would highly recommend this company.
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Sue Wilson,
Thank you for your kind words. We’re delighted you had a straightforward experience and were happy with the price. We really appreciate your recommendation!
Best regards,
The Electricshop Team
Unable to fulfil orders
Another company that displays products they don't stock or sell and takes money for orders they can't fulfil. VERY disappointing and frustrating.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Sir
Thank you for your review. We’re sorry for the frustration caused and appreciate the opportunity to clarify what happened.
At the time your order was placed on 5 January, the turntable was clearly advertised as “Available for delivery around 15/01/26” due to high demand over the Christmas and New Year sale period. While we normally carry this item in stock, it had temporarily sold out and the expected delivery date was shown on the product page.
Before processing your order, our sales team contacted you within 24 hours to confirm that you were aware of the expected delivery timeframe and to ensure it met your expectations. Unfortunately, despite information provided by our supplier, their UK shipment was unexpectedly delayed while in transit, which was outside of our control.
To help resolve the situation, we offered alternative options, including a different colour or a discounted upgrade to the next model.
We sincerely regret that we were unable to complete your order as planned and understand how disappointing this was. Providing clear information and good customer service is very important to us, and your feedback helps us continue to improve.
Regards
Ken
Customer Service Manager
Electricshop
Very good delivery service.
3. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Tracey Brown,
Thank you for your feedback! We’re glad you were happy with our delivery service.
Best regards,
The Electricshop Team
Great personal service.
Great personal service.
They even exchanged a item that I had purchased in error.
Their shop was local so I visited and received great personal advice, so I had the confidence of knowing that had the correct spec. Hi Fi item.
They even delivered the replacement item by hand!
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Philip Pearlman,
Thank you for your fantastic feedback. We’re delighted to hear that our personal service, in-store advice, and hand delivery of your replacement item gave you confidence in your purchase. It’s always our goal to make the buying experience as smooth and helpful as possible.
Best regards,
The Electricshop Team
Excellent service
Excellent service. Ordered a Dyson V11. It was competitively priced with free delivery via DPD. Had message at 8 am of a 1 hour delivery slot later that day (along with the required code) and it arrived bang on time. Cannot fault this company and will be using them again.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Lynne,
Thank you for your kind review and for taking the time to share your experience.
We’re delighted to hear that your Dyson V11 arrived on time and that you found the ordering process, pricing, and delivery service to be smooth and reliable. It’s great to know the delivery updates and PIN process worked as intended.
We truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
The Electricshop Team
Bought a Samsung microwave off electric…
Bought a Samsung microwave off electric shop.com excellent company dispatched within a day or so updates all the way delivered by dpd I highly recommend this company really great service will use again in the future definitely
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Stacey,
Thank you for your fantastic review and recommendation.
We’re really pleased to hear that you had such a positive experience with your Samsung microwave order and that you were kept informed throughout the process. It’s great to know the dispatch and DPD delivery met your expectations.
We appreciate your support and look forward to serving you again in the future.
Best Regards,
The Electricshop Team
Be warned! Charged me £15 because of 2 failed delivery attempts.
Be warned! Charged me £15 because of 2 failed delivery attempts. First of all I ordered a hoover for my Dad as he is old and doesn't do well with technology. The first delivery attempt they asked him for a code I must've missed that but WHY do they need a code to deliver a hoover??? They have the name and address why not just ask for a signature? Then the 2nd delivery attempt was at 7:30am on Jan 3rd... He wasn't awake. They called me and said I had to pay £15 for another delivery!!! Absolutely not I said, Please refund my money. So they refunded me and took £15!!! Have you ever had to pay £15 for a failed delivery? Disgraceful. Just use another company that don’t apply these ridiculous charges.
3. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Joey Glynne,
Thank you for taking the time to share feedback regarding your recent order.
We have carefully reviewed your order history and delivery details and would like to clarify the situation. At the time the order was placed, the confirmation email clearly stated—in bold—that a PIN would be required for DPD’s secure delivery service. During particularly busy periods, this service replaces signature-only delivery to reduce the risk of parcels being left unattended or stolen.
Ahead of both delivery attempts, DPD provided a one-hour delivery time slot along with the required PIN via email and text message. We also contacted you directly on both occasions to assist with the delivery. Unfortunately, both delivery attempts were unsuccessful.
As explained during our phone conversation prior to the second attempt, unsuccessful deliveries incur delivery and return carriage charges. In this case, these amounted to approximately £20 and were incurred due to the courier’s delivery attempts and the subsequent return of the parcel.
All of the above information is documented and supported by delivery records and call recordings. We take allegations of misconduct seriously and respectfully refute the claim made in your review.
We regret that this experience did not meet your expectations and appreciate the opportunity to clarify the matter.
Regards,
The Electricshop Team
Probably the best online shopping…
Probably the best online shopping experience I’ve ever had with ElectricShop!
There was over £100 discount for my new Dyson product. The order went smoothly and was delivered in a couple of days. The delivery driver was excellent as he brought the product up 3 flights of stairs and was kind and patient as I got my phone for the code number to prove it’s my purchase.
I’d highly recommend you do yourself a favour and shop at ElectricShop!
Thanks and happy new year 🥳👍🏼
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Kathy,
Thank you so much for your wonderful review and for sharing such detailed feedback.
We’re delighted to hear that you had such a positive experience with your Dyson purchase, from the significant savings to the smooth ordering process and prompt delivery. It’s especially great to know the delivery driver provided excellent service and that the secure PIN process worked well for you.
We truly appreciate your recommendation and kind words. Thank you for choosing ElectricShop, and we wish you a very happy New Year too!
Best Regards,
The Electricshop Team
placed a order got it next day Sebo…
placed a order got it next day Sebo vacuum cleaner. x7 this is the second item from this company great service
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Peter,
Thank you so much for your kind words! 🙏 We’re thrilled to hear that your Sebo X7 vacuum arrived quickly and that you’re happy with our service. It’s always our goal to make shopping smooth and easy, and we really appreciate your continued trust in us. Enjoy your new vacuum!
Best Regards,
The Electricshop Team
Excellent price and delivery.
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Cameron,
Thank you for your feedback! We’re glad you’re happy with the price and delivery. We appreciate your support!
Best Regards,
The Electricshop Team
Great service. Fab price.
Very impressed with service and fast e-mail response and next day delivery. Really pleased with purchase of Sharp Turntable and speaker pair bundle RPTT100-CPSS30BK.. great price as advertised on e-bay.
Fab sound. (Just replaced my 50 year old deck and speakers).
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Frank,
Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the Sharp Turntable and speaker bundle, and that everything from our service to the next-day delivery met your expectations. It’s fantastic that you’re enjoying the sound—what a great upgrade from your 50-year-old setup! We really appreciate your support and hope you continue to enjoy your music. 🎶
Best Regards,
The Electricshop Team
Fast despatch and delivery with product competitively priced
Sebo X7 vacuum cleaner ordered Sunday evening. Delivered Tuesday evening by DPD within the alloted timeslot. Plastic wrapping applied with care to protect the vacuum box. Very happy with the service from electricshop.com and DPD. Previous vacuum was a Sebo X4 that lasted 16 years so I'm sure the X7 will not disappoint.
14. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Steve,
Thank you for your detailed review! We’re delighted to hear that your Sebo X7 arrived safely and on time, and that you’re pleased with the care we take in packaging. It’s wonderful to hear your X4 served you for 16 years—here’s to many more years of great service with your new X7! We really appreciate your trust and support.
Best Regards,
The Electricshop Team
Very competitively priced
The vacuum cleaner I ordered was very reasonably priced and delivered quickly by DPD. No problems at all, it was well packaged and everything works perfectly.
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Katie,
Thank you for your feedback! We’re glad to hear your vacuum arrived quickly, was well packaged, and is working perfectly. We appreciate your support and hope you continue to enjoy your purchase!
Best Regards,
The Electricshop Team
A great buy
A great buy. Ordered a Dyson v15. Good price arrived on time. Very pleased with vacuum and would buy from them again.
10. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra electricshop.com
Dear Katie,
Thank you for your review! We’re delighted to hear your Dyson V15 arrived on time and that you’re happy with your purchase. We really appreciate your support and look forward to serving you again!
Best Regards,
The Electricshop Team
I am overjoyed with my order
I am overjoyed with my order! The best price I could find online for my item and despatch and delivery were really speedy.
18. november 2025
Anmeldelse skrevet uten oppfordring
Excellent service,great price brilliant…
Excellent service,great price brilliant delivery
15. november 2025
Anmeldelse skrevet uten oppfordring
My first purchase from the Electricshop…
My first purchase from the Electricshop and I am delighted, they kept me informed of the progress of my delivery and the SEBO Upright Cleaner is excellent, very good quality. The delivery was well organised and efficient, a great experience.
7. november 2025
Anmeldelse skrevet uten oppfordring
Fabulous price for my Sebo Automatic X7…
Fabulous price for my Sebo Automatic X7 vacuum cleaner. Delivery next day. Great communication and customer service. You are my first port of call for electrical appliances in the future. Thank you so much it is greatly appreciated.
5. november 2025
Anmeldelse skrevet uten oppfordring
First time i have used the electric…
First time i have used the electric shop.
I ordered a product from them and the confirmation email I received from them was to say that they had given me a complementary update on my product with out any increase in price. AMAZING.
Thanks electricshop.
30. oktober 2025
Anmeldelse skrevet uten oppfordring
I found Electric shop to be amazing!
I found Electric shop to be the cheapest for a hoover I wanted. This is my first time ordering for them but I have not been disappointed.
Reasonably priced and amazing customer services. I missed my first delivery and they personally phoned me to arrange a new delivery, explaining it would be sent back if I wasn’t in. They really did go above and beyond.
My hoover was packaged well and arrived safely!
I will definitely order again from Electric Shop, thanks for being fabulous!
19. oktober 2025
Anmeldelse skrevet uten oppfordring
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