EditorsKeys.com Anmeldelser 

188
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

A - small - order couldn't find it's way to me and was returned to sender. But at Editor's Keys, they retried delivery twice, and with success. Impressed with swiftness of replies, being able to speak... Vis mer

Vurdert til 5 av 5 stjerner

My Mac Book Air M3 loves its PT keyboard cover. It's my second order from EditorKeys. And, my third order is currently in stand-by mode. It awaits the arrival of my new iMac M4 and its Keyboard with T... Vis mer

Vurdert til 5 av 5 stjerner

EditorsKeys.com has made my dreams come true. Take a look at the website, what you are about to discover will make you sigh and say YES it a long time coming. Editors Keys products are fantastic, c... Vis mer

Vurdert til 4 av 5 stjerner

I love the LumaFusion Editors Keys for iPad Magic Keyboard. They not only make it easier to use LumaFusion but also to discover features that might not be that easy to find in the UI. There is only on... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Databutikk
  2. PC- og datatilbehør
  3. Hi-fi-butikk
  4. Musikkinstrumentforretning

Opplysningene stammer fra ulike eksterne kilder

Editors Keys creates a range of shortcut keyboards for Mac and PC as well as a range of USB studio microphones and recording equipment. The company famously won the eBay Innovation Award 2019 and has over 5 other award nominations under its belt. It's clients include everyone from home video editors to large studios such as the BBC, ITV, 20th Century Fox and more. The company is run by a passionate group of people, who offer 24/7 customer service, and aim to get back to every question within 24 hours, feedback on their customer support has been great. All products come with a 30-day money-back promise. Constantly No.1 in many of the categories of TrustPilot.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

188 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(188)

3 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Above & Beyond'

This review is about some 'Above & Beyond' customer service from Editors Keys. I had a key break, and a free replacement was sent within a few days. When a second key broke on my older keyboard, they tried hard but a replacement key could not be located. Instead, they offered to send me a genuine Apple keyboard with the Editors Keys conversion! This was also sent out free of charge, so I couldn't ask for more really. Many thanks.

29. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 Stars are not enough

5 Stars are not enough, excellent product, I bought the Apple Mac Keyboard cover which is well made, and does exactly what it says on the tin .... going to purchase a second one for my MacBook Pro next. Well done Editor's Keys keep up the good work :)

21. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Spilt coffee on my old keyboard

Spilt coffee on my old keyboard, which had a broken backspace key anyway, which I had won in a competition a couple of years ago. Enjoyed using it so much I thought nothing of ordering another one straight away. And amazingly it arrived next day so my workflow wasn't affected at all. Now I wish I'd bought the clear protection cover

16. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service

Poor customer service. My keyboard hasn't even lasted three weeks and I've reached out to the company several times only to be ignored. I bought another keyboard from them a few years ago and they kept saying they'd send me replacement keys (because they keep breaking) but never did

9. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered the FCP backlit Keyboard

Ordered the FCP backlit Keyboard, got immediate response, like 30 minutes later, your product has been delivered to courier, arrived in S.Africa 4 days later. Unbelievable! The keyboard rocks, with old school proper keys that I can slam when hammering out an edit...

10. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Expérience déplorable.

Expérience déplorable.
Editors Keys n’informe pas le consommateur du transporteur assurant la livraison. Celui qui a procédé à la livraison m’a réclamé des frais supplémentaires de dédouanement exorbitants que j’ai refusé de payer, ceux-ci n’ayant pas été portés à ma connaissance au moment de mon achat. En réponse à ma réclamation Editors Keys se dédouane de ses responsabilités en me disant de me débrouiller avec le transporteur. A ce jour j’ai réglé plus de 40€ et n’ai pas ma couverture de clavier.
Et bien entendu aucune réponse de Editors Keys à ma demande de remboursement alors que le transporteur a confirmé leur renvoyer le produit.
Lamentable.

16. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til EditorsKeys.com

Svar fra EditorsKeys.com

Hi we are story to hear this, you should not get any customs or duties charges as this is calculated at checkout. This sounds like a problem with the carrier and I'm more than happy to help resolve this for you. It's so important to us you have a great experience at Editors Keys

Vurdert til 4 av 5 stjerner

Great Products.

I have a number of Editor's Keys keyboards, and they are all great. High quality with very well thought out layouts.

On this occasion I bought a MacBook Pro Premiere cover for my edit assistant. It was not clear which cover was needed, due to the many MacBook model variations. I contacted Editors Keys customer support, but after a week had not had a reply. I happened to have the company director's direct email, so messaged and received a very helpful reply.

I did then hear from their customer service later that same day. They were asking for pictures of the Mac rather than just being able to answer based on model type. At least the director had been better equipped to answer this query.

When the cover arrived it was great, and my edit assistant was very happy. This would have been a five star review had the customer service response been better and more timely.

23. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great add-on to the iPad's Magic Keyboard for Productivity and Discoverability of Features

I love the LumaFusion Editors Keys for iPad Magic Keyboard. They not only make it easier to use LumaFusion but also to discover features that might not be that easy to find in the UI. There is only one drawback: the keyboard matt is opaque which hides the keyboard's backlight making it not as usable in low light conditions.

22. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til EditorsKeys.com

Svar fra EditorsKeys.com

Hi really sorry to hear you're not 100% happy with the product. We'd love the chance to improve and get this to a 4-5 star review!

Vurdert til 5 av 5 stjerner

Absolutely outstanding customer service

Absolutely outstanding customer service. Mine developed a fault for some unknown reason...all the guys were so decent even the director himself came on board to investigate. Was sent out a replacement with no hassle and so pleased that I invested in my purchase with this company. Very happy to be able to say: there are some really decent people out there!

1. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Next level service & customer support!

I am so pleased at the service and support of the Editors Keys company.

I had a technical problem with an older and way out of warranty Editors Keys keyboard and the CEO totally helped me out! He assisted me in identifying the issue and even sent me a replacement USB cable for the keyboard - free of charge!

The Editors Keys keyboard wasn't even purchased brand new, or directly from Editors Keys themselves, but they were more than willing to help me nevertheless!

It blows my mind when I get this level of customer support and service from a manufacturer, where they go way above their remit just to help out!

A magnificent quality keyboard manufacturer, with a rare next level up type of customer support!

Thank you so much Mark (Editors Keys CEO)!

23. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

EditorsKeys makes good valued products

EditorsKeys makes good valued products with good workmanship. Recently bought a LogicPRO Keyboard and silicon cover - both well made, especial the width of the key are broad making typing comfortable without slipping. Like backlit idea- looks nice.

19. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

I bought a backlit Avid keyboard last summer. I use it for a good 10+ hours a day, and it's been invaluable.

Being a broadcast editor, I tend to hammer the keys a bit. My control key unfortunately perished. But when I called their customer service, they had a replacement sent out to me immediately, with no fuss. It was with me the next day.

Great company, who clearly focus on taking care of their customers.

2. februar 2022
Anmeldelse skrevet uten oppfordring

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