Edgeofbelgravia Anmeldelser 

413
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Edgeofbelgravia offers striking and sharp knives that are impressive visually and functionally. However, there are issues with their customer service and quality assurance. Some buyers faced problems... Vis mer

Vurdert til 5 av 5 stjerner

Ich bin begeistert! Anfangs hatte ich etwas Angst dieses Set mit dem Messerblock+Messer aus dem Ausland zu bestellen ,aber die Ware ist bereits nach 4 Tagen angekommen.Leider hatte ich eine Reklamatio... Vis mer

Vurdert til 5 av 5 stjerner

These precision chef knifes are superb in every way. They are super sharp and cut through the hardest of vegetables like swede with ease. I liked them that much I instantly ordered a second set. T... Vis mer

Vurdert til 1 av 5 stjerner

Product has arrived damaged; after 5 emails to customer services and 3 tweets over a period of 3 weeks, I am still yet to receive a response. I haven’t used the product yet so unable to comment. How... Vis mer

Informasjon om virksomheten

  1. Kjøkkenutstyr

Skrevet av virksomheten

Edge of Belgravia is one of the world's most innovative chef knife brands. With contemporary design from London, high tech materials and supremely sharp stainless steel our knives are just as effective tools as pieces of art for the kitchen.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

413 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(413)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Edge of Belgravia provides excellent…

Edge of Belgravia provides excellent knives and accessories (chopping boards, knife blocks etc) of superior quality at a very good price. I have recommended them to most of my friends and they in turn have sung their praises. Highly recommended.

19. august 2021
Vurdert til 5 av 5 stjerner

Outstanding Customer Service

Nevermind the quality of craftsmanship--they're already known for that. What I'd like to rate is the outstanding Customer Service I received. I placed an order for a knife block which arrived promptly but unfortunately damaged (it happens). I emailed the company and was immediately greeted with an apology and promise to make it right. Two days later I had a replacement knife block waiting at my door, and that arrived in perfect condition.

Thank you so much!

5. august 2021
Vurdert til 5 av 5 stjerner

Helpful and Courteous

Helpful and Courteous

I had placed an order but forgotten my phone number and was promptly emailed to give my contact details for the delivery partner. At that time I asked if I could add items I had wished I processed and was emailed a separate updated invoice which as soon as I paid updated my order.
It was so seamless and all from around the other side of the world to me !

Thankyou

4. august 2021
Vurdert til 4 av 5 stjerner

British designed micro plane but not British made

I chose your product because I wanted to Buy British (and support the British steel industry) rather than replace my American micro plane which I love. I was thrilled when I found your product and thought it was British Made. Yes it’s designed here, and it’s an impressive item, but I was horrified to find it’s made in China!

1. juli 2021
Vurdert til 2 av 5 stjerner
Logoen til Edgeofbelgravia

Svar fra Edgeofbelgravia

Note from the Edge of Belgravia team:

This customer received a product that was damaged in transit. We offered a 50% refund on it and the customer accepted the refund and decided to keep the product.

We urge all of our current and future customers to reach out if they will have any quality issue claims, and we will gladly work with you to find a satisfactory solution!


-EoB team

Vurdert til 2 av 5 stjerner

Utter garbage. Dont bother.

Utter garbage. Ive tried to like this company but everything i buy, despite looking fantastic, quickly falls apart or has issues.
Ive purchased a knife set, i was an early backer and purchaser of their fry pans, ive bought the cutting board, ive bought steak knives.
Ive hand washed everything. Ive treated everything with care.
The first knife set had 3 blades detach from their handles while being dried. The second set to replace the first had the black peeling off the handle after only a few months use. A piece of blade chipped off the other day. Again, always hand washed.
The black steak knives have rusted after less than 3 month ownership. There is rust on the blade and the handle is peeling.
The fry pan handles are loose after being used once and sitting in a drawer for over 6 months. Not to mention the design is stupid and makes the pan basically unusable.
The quality of their products is atrocious. They look incredible which is what drew and still draws me to them. Knowing how bad they are im still tempted to buy more because of how they look.but i wont. Ive learnt my lesson.
Dont waste your money. There are better quality products. No I’m not a troll. I just dont like wasting money.

1. mars 2021
Anmeldelse skrevet uten oppfordring
Logoen til Edgeofbelgravia

Svar fra Edgeofbelgravia

Hi Adam,

We are terribly sorry to hear that! Customer satisfaction is a top priority with Edge of Belgravia and this is very concerning for us.

Please send us an email to customerservices@edgeofbelgravia.co.uk and we will take care of this ASAP.


Best,
Alexandra

Dette er Trustpilot

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