Eden Tyres & Servicing  Anmeldelser 

10 486
•
TrustScore 5 av 5

4,8

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Se hva andre synes

Vurdert til 5 av 5 stjerner

A big thankyou to the staff at eden tyres beeston rylands branch , my van was pulling badly left then right was worried steering columm might be dangerous, they test drove the van and put it on the... Vis mer

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Vurdert til 5 av 5 stjerner

Enjoyed a truly Enjoyable visit to Eden Tyres & Servicing Swadlincote Branch on Saturday Morning 31st October 2026. I took my Aunts Car for a Free Health Check and was very impressed by just ho... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Alfreton branch Michael was spot on with my sons Clio new front suspension done and all tracking done top service great price definitely taking all our cars there now for work to be done . He is a big... Vis mer

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Vurdert til 5 av 5 stjerner

Excellent service, very quick response and very helpful and polite staff . My car was locked, they just came within seconds and unlocked very quickly. Thank you so much ❤️

Informasjon om virksomheten

  1. Dekkservice
  2. også i
  3. Bilinspeksjonsstasjon
  4. Bilreparasjon og -vedlikehold
  5. Biltransportservice
  6. Bilverksted
  7. Verksted for hjulinnstilling

Skrevet av virksomheten

Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 29 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Kettering, Leicester, Lichfield, Market Harborough, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.

Eden Tyres & Servicing

Skrevet av virksomheten

Excellent Customer Service
As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
Great Prices
We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
1000's of Tyres at low prices
We constantly compare our tyre prices to ensure we're offering you the very best deal.
Highest Quality
We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
Book online
We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
Castrol Service Plus
We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

10k anmeldelser

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4,8

Alle anmeldelser

(10 486)

345 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Fantastic garage

Fantastic garage.i wont go anywhere else. Great team and so friendly. Thank you

29. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Laura,

Thank you so much for your fantastic review! 😊 We're delighted to hear you wouldn't go anywhere else and that you've found our team so friendly. Your continued support means a lot to us, and we'll be sure to pass your kind words on to the team. We look forward to welcoming you back! 🚗💙

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Fantastic service yet again

Fantastic service yet again, thank you Eden tyres.

29. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Jane,

Thank you for your fantastic review, Jane! 😊 We're so pleased to hear you've once again received great service from the team. We really appreciate your continued support and choosing us!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Excellent customer service

Took my Citreon C3 into the Burton branch because the warning lights had come on for the tyre sensors ABS, the whole process was very proficient, from the initial contact to the appointment was extremely positive, my car was diagnosed and the part was sorted that day. Everyone I spoke to was professional and kind, I wouldn't hesitate to recommend Eden to anyone.

28. juli 2026
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Svar fra Eden Tyres & Servicing

Good afternoon Lesley,

Thank you so much for your fantastic review! 😊 We're delighted to hear how positive your experience was with our Burton team, from your initial contact right through to getting your Citroën C3 diagnosed and sorted on the same day. It's wonderful to know that everyone you dealt with was professional and kind.

We really appreciate your recommendation and hope to see you again in the future!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Everything very professional Absolutely…

Everything very professional Absolutely great service, Done the trucking for my X5 I went to a few different places they couldn’t make it straight
Thank you

28. juli 2026
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Svar fra Eden Tyres & Servicing

Good morning Hawa,

Thank you for your lovely review! 😊 We're really pleased to hear you were happy with the service and that we were able to get the tracking on your X5 corrected after you'd had difficulty elsewhere.

It's fantastic to know you found the team professional and that we could get everything straightened out for you. Thank you for choosing us! 😊

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Trustworthy

Trustworthy, reliable and friendly staff, and at the right price too

28. juli 2026
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Svar fra Eden Tyres & Servicing

Good morning Martin,

Thank you for your fantastic feedback! 😊 We're so pleased to hear you find our team trustworthy, reliable and friendly, while still offering great value. That's exactly the kind of service we aim to provide, so your feedback means a lot to us. We really appreciate your continued support!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Another excellent customer service by…

Another excellent customer service by the Ashby team. I don’t think I’ll ever use a dealer service again. Competitive pricing, no nonsense upsell that’s not needed, sound advice when reviewing job sheet… highly recommended. Thanks again.

22. juli 2026
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Svar fra Eden Tyres & Servicing

Good morning,

Thank you so much for your fantastic review! 😊 We're delighted to hear that the Ashby team provided you with another excellent experience. It's brilliant to know you appreciate our honest advice, competitive pricing and no-pressure approach.

Your continued support and recommendation mean a lot to us, and we look forward to seeing you again!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

The lads were very nice and the shop…

The lads were very nice and the shop was clean. They fit me in and did a great job, we will be back!

28. juli 2026
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Svar fra Eden Tyres & Servicing

Good morning Emily,

Thank you for your lovely review! 😊 We're really pleased to hear you found the team friendly, the branch clean and that we were able to get you fitted in and back on your way. We really appreciate you choosing us and look forward to welcoming you back! 🚗

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Been going to Eden Tyres for a while…

Been going to Eden Tyres for a while now and the service is always great. Staff are polite and always informative of what’s been done and needs doing.

28. juli 2026
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Svar fra Eden Tyres & Servicing

Good morning Rachel,

Thank you for your continued support! 😊 We're so pleased to hear you've consistently received great service from our team. We always want our customers to feel informed and confident about the work carried out, so it's fantastic to know this has been your experience.

We really appreciate you choosing us!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

I had a blow out in my van today and…

I had a blow out in my van today and was near Eden tyres there were great got my van sorted and back on the road in 30mins now that’s what you call service very polite and helping and reasonable priced would use them again 💯💯💯

28. juli 2026
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Svar fra Eden Tyres & Servicing

Good morning,

Thank you for the brilliant review! 😊 We're really pleased the team were able to get your van sorted and safely back on the road so quickly after your blowout. It's great to hear you found everyone polite and helpful, and that you were happy with the price too.

We really appreciate your recommendation and hope we can help you again in the future!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Top class service yet again

Top class service yet again. Two new tyres order last night and booked in for fitting first thing this morning. No fuss, all done within 1/2 an hour and very reasonable price. Wouldn’t go anywhere else for tyre service now.

28. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Niclas,

Thank you for your fantastic review! 😊 We're delighted we could get your tyres ordered, fitted and you back on the road so quickly. It's great to hear you were happy with the service, price and hassle-free experience. Knowing you wouldn't go anywhere else for your tyre needs is a huge compliment to the team!

We really appreciate your continued support!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 1 av 5 stjerner

Poor Service and Workmanship

I’ve used Eden Tyres twice. The second visit on the back of the first visit, being what I thought at the time, was a good experience. This has sadly been recently proven wrong.
I had 2 new Continental tyres fitted back in January/ February this year at ETS Market Harborough ….. excellent price, quick service, no issues (or so I thought).
On the back of the first visit I took the offer via the website to have a free brake check as I’d experienced some judder and wanted them checked out before approaching the garage that originally fitted the new discs and callipers 6 months previously so I could say that I had had an independent check done. The brake check was booked at 12.30 and I found myself still sitting in the waiting room 2 hours later and my car still exactly where I had parked it when I arrived at 12.15! No explanation for the chronic delay until I questioned the manager who had a lame excuse about an overrun on the BMW currently on one of the “lifts”. I made my excuses and remarked that there was not much point in making the appointment time if it as “fluid” as he was making out!!
So on to the next issue that has just arisen some 4/5 months after the fitting of the Continental tyres; that being a vibration in the car that appeared at around 60mph. Bearing in mind I do very little motorway driving (in fact barely 7000 miles a year), and we’d been through winter and maybe I had a buckled wheel or suspension damage from pot holes or similar, I hung on to investigate further until the annual service and asked my garage if they would have a look and see if there was anything obvious causing the vibration. Imagine my surprise when it turns out there were no “balancing weights” on either wheel that had had the new Continental tyres fitted to 4/5 months earlier at ETS!! Apparently it is not unheard of to have one wheel that doesn’t require any weights when being balanced, but 2? NO, not possible!! Maybe the age of the fitter (certainly under the age of 25) needs addressing and regular re-training put in place? The inside of both wheels were clean with no residual patches where any weights may have been fitted and subsequently lost so it is very safe to say, neither wheel was ever balanced when the new tyres were fitted. I know this now as my garage balanced the wheels with 10g on one side and 40g on the other. Vibration problems solved.
Pretty safe to say that I will not be using ETS for tyres in the future (or anything else for that matter)

31. januar 2026
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Svar fra Eden Tyres & Servicing

Hi Paul,

Thank you for taking the time to provide such detailed feedback.

Following a further review, we have now located your brake check appointment, which was booked for 12:10 pm. Our records also note that you explained the brake discs and callipers had been fitted elsewhere and that you wanted an independent inspection before returning to the original garage.

We are sorry that your vehicle was not inspected at the agreed time and that you were left waiting without a clear or timely explanation. Regardless of the work already taking place in the workshop, we should have kept you informed and given you a realistic indication of the delay. We apologise that this did not happen.

As the braking components had recently been fitted by another garage, any concerns with those parts would normally need to be referred back to the original installer. New parts and associated workmanship will generally be covered by the supplying garage’s warranty, allowing them the opportunity to inspect and rectify any issue. However, we appreciate that you had booked with us specifically to obtain an independent assessment and understand your frustration that the appointment did not go ahead as expected.

Regarding the vibration following the tyre fitting, we are sorry to hear that your garage subsequently identified a wheel-balancing issue. Had the vehicle been returned to us, we would have inspected the wheels and corrected any balancing concern without charge. We nevertheless recognise that you reasonably expected the work to have been completed correctly during your original visit.

We also want to reassure you that the age of a technician does not determine their competence. Our technicians are expected to follow the same fitting and quality-control procedures, and your comments will be reviewed with the Market Harborough branch to ensure the appropriate standards are being followed.

Please accept our apologies for the poor communication, inconvenience and loss of confidence caused by your experience.

Kind regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Vurdert til 5 av 5 stjerner

Super friendly and professional

Just had two tyres fitted on my Evoque at the Coalville branch.

The staff were incredibly friendly and offered me a coffee as soon as I sat down, which was a nice touch.

It turned out the tracking also needed doing, and rather than just telling me it needed it, the engineer took the time to explain why. It was clear, honest advice with no pressure, which I really appreciated.

Great customer service from start to finish. I'd definitely recommend them.

27. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Steven,

Thank you so much for your fantastic review! 😊 We're really pleased to hear you were so happy with the service at our Coalville branch. It's great to know the team made you feel welcome, and that the engineer took the time to explain the tracking and provide honest, helpful advice.

We really appreciate your recommendation and hope to see you again in the future! 🚗🔧

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Eden tyres Alfreton Road Derby

Eden tyres Alfreton Road Derby. Great place to get tyres fitted. Polite and helpful staff. Nice waiting room with toilet. Wouldn't suit anyone who doesn't like noise! The TV was blaring out and heavy music coming from the garage made for quite an irritating noise!

27. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Jane,

Thank you for taking the time to leave your feedback! 😊

We're pleased to hear you found our team at Alfreton Road polite and helpful, and that you were happy with our facilities. We’re sorry to hear the noise levels made your visit less comfortable, though, and we appreciate you bringing this to our attention. We’ll certainly take your comments on board.

Thank you again for choosing us!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Helpfull friendly service both on the…

Helpfull friendly service both on the phone with my questions and at the garage when the work was done.

25. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Zoe,

Thank you for your lovely feedback! We're really pleased to hear you found our team helpful and friendly both over the phone and at the garage. We really appreciate your support! 😊

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Fantastic service

Helpful, friendly, fantastic service thank you

24. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Tracey,

Thank you so much for your kind review! We're delighted you received such fantastic service from our team. Your feedback is greatly appreciated, and we hope to see you again in the future! 😊

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Very friendly and efficient service.

25. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Mr Prentice,

Thank you for your review! We're really pleased to hear you found our service both friendly and efficient. We truly appreciate you choosing Eden Tyres & Servicing!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Fantastic first experience at Eden…

Fantastic first experience at Eden Tyres! My son recommended them, and I’m so glad he did. David was friendly, professional, and made everything easy. My tyres were fitted before the estimated time, and the service was excellent from start to finish. I’ll definitely be back for my servicing and any future work. Thank you to David and the whole team!

25. juli 2026
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Hi Maxine,

Thank you for such a fantastic review! We're thrilled your first experience with us was such a positive one and that David made everything easy for you. It's brilliant to hear your tyres were fitted ahead of schedule too! We'll be sure to pass your kind words on to David and the team. We look forward to seeing you again! 😊

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

The team at ets burton

The team at ets burton are , friendly,knowledgeable and importantly treat your vehicle with care , thanks to all the team . Great customer service

25. juli 2026
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Hi Robert,

Thank you for your brilliant feedback! We're so pleased to hear you found the Burton team friendly, knowledgeable and careful with your vehicle. Your kind comments mean a lot to the whole team!

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Always a great and professional service…

Always a great and professional service by all staff. I have never had a problem with my request(s) they always try to help. Would highly recommend ETS Ashby.

24. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Christopher,

Thank you for your continued support and for taking the time to leave us a review! We're delighted to hear you've always received a professional service and that our team are happy to help whenever they can. We really appreciate your recommendation! 😊

Kind regards
Lucy
Customer Service Assistant

Vurdert til 5 av 5 stjerner

Superb Customer Service

Tom York at Eden Tyre Services Burton on Trent ensured new tyres fitted to my older SLK on 23/07/2026 were 'spot on' and he listened to me before commencing work - I explained I am fussy on precise balancing and Tom put lots of effort in to make sure the tyres were completely to my satisfaction - further he checked the tracking and showed me it was 99% correct - but he didn't try to get me to pay for a tiny adjustment - he listened to the fact I only drove the car occasionally and as the removed tyres had worn evenly it wasn't worth that adjustment for me - how refreshing! No pressure, no attempts to add on services - my 'test drive' along the local dual carriageway showed Tom's efforts were spot on! Perfectly balanced! Thank You Tom and Eden Tyres - really appreciate it!

23. juli 2026
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Svar fra Eden Tyres & Servicing

Hi Clive,

Thank you for taking the time to leave such a brilliant review! We're so pleased to hear that Tom provided the level of care and attention you were looking for. It's great to know he took the time to understand your expectations, ensured the balancing was exactly right, and gave honest advice about the tracking rather than recommending work that wasn't needed.

We'll make sure your kind comments are shared with Tom and the Burton team—they'll really appreciate your feedback. Thank you again for choosing Eden Tyres & Servicing, and we hope to welcome you back whenever you need us.

Kind regards
Lucy
Customer Service Assistant

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