Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... Vis mer
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Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Vis mer
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Problem solved I got a new replacement very good service staff was very friendly and understanding I'm quiet happy with my mobility scooter now but I do wish I had asked more questions about my choice... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Kontaktopplysninger
16 - 20 High Street East, DN15 6UH, Scunthorpe, Storbritannia
- 01724 747477
- www.eden-mobility.co.uk
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Eden Mobility excellent service
My wife and I attended Eden Mobility in Grimsby; my wife was not sure whether she wanted a powered wheelchair or a scooter.
Jamie Dawson, the manager, spent time explaining the advantages and disadvantages of both. He took all the relevant information about my wife by which time my wife decided she wanted a mobility scooter. Any selected unit had to be boot compatible and portable. We saw a folding unit, but my wife decided against it as she felt insecure. A second option was offered, a Bootmaster Elite, and my wife found this very suitable. Jamie got the keys and took my wife for a short test drive. My wife was so impressed that we decided to go ahead with a purchase. Jamie showed me how to dismantle the unit and reconnect all the parts, His explanations were very thorough. I enquired about delivery times and it was suggested that it could take up to two weeks due to high volumes of orders. This was acceptable to us, but after completing our order, we arrived home to receive a telephone message asking if we could take delivery in two day's time. That is an excellent service. We are now in possession of the Bootmaster Elite scooter, my wife is entirely satisfied and we can highly recommend the service we received from Jamie and from Nicola in logistics. Thank you all for your kind support.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear about your experience at our Grimsby store. It’s wonderful to know that Jamie took the time to fully understand your wife’s needs and clearly explain the options available, helping her feel confident in choosing the right mobility solution. Finding the perfect fit is so important, and we’re pleased the Bootmaster Elite proved to be such a great choice.
It’s also great to hear that the demonstration and guidance on dismantling and reassembling the scooter were helpful—our team always aims to ensure everything is straightforward and stress-free. We’re especially pleased that we could surprise you with an earlier delivery than expected, and we’ll be sure to pass on your kind words to Nicola in logistics as well.
Most importantly, we’re thrilled that your wife is happy with her scooter and wish her many enjoyable journeys ahead.
Thank you again for your recommendation and kind support—it truly means a lot to us.
Warm regards,
– The Eden Mobility Team
'SAM'
'SAM' - Superb sales person - nothing too much trouble - IDEAL!
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you for a lovely review.
Warm regards,
Eden Mobility
Michelle and sam are a valuable asset…
Michelle and sam are a valuable asset to your company well done x
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for your kind words!
We’re delighted to hear that Michelle and Sam made such a positive impression. They truly are a credit to the team, and we’ll be sure to pass on your lovely feedback to them.
We really appreciate you taking the time to share your experience—it means a lot to us.
Many thanks,
– The Eden Mobility Team
Both Sam and Michelle have been amazing…
Both Sam and Michelle have been amazing and are a valuable asset to the company brilliant service
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for your kind review!
We’re thrilled to hear that both Sam and Michelle provided you with such amazing service. They really are a fantastic part of our team, and your feedback means a great deal to us.
We’ll be sure to pass your lovely comments on to them—they’ll be delighted!
Thank you again for taking the time to share your experience.
Many thanks,
– The Eden Mobility Team
Excellent service very welcoming would…
Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility
Brilliant made you welcome gave you…
Brilliant made you welcome gave you best advice out standing service thank you Michelle
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility
New Wheelchair
Just been in with my Dad to get new wheel chair... As usual .. excellent friendly service.. will always recommend ☺️
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
spoke to diane,and she was very…
spoke to diane,and she was very helpful.it was a very pleasant hour spent with her.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Fantastic customer service thanks to…
Fantastic customer service thanks to gabby.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Diane at the scunthorpe branch was so…
Diane at the scunthorpe branch was so helpful as to my wifes needs, very informative and we came away confident about our purchase.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
I called into Eden today for a scooter…
I called into Eden today for a scooter and was really over the moon with the service. Jodie, the young lady who helped me was great, she helped me choose the best one for me and sorted everything out for me . I can’t be more pleased with the choice
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
I am completly satisfied with the…
I am completly satisfied with the excellent service from michelle. She always looks after me well
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Good customer service and very friendly…
Good customer service and very friendly and helpful
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Very friendly customer service.
Very friendly customer service.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Amazing experience from Amanda At the…
Amazing experience from Amanda At the York store. My mother in law was looking at scooters for the first time and Amanda was very helpful helping us decide which one would be best. The whole experience was very pleasant. We would highly recommend the York Store. Thank you.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Just writing review say how good and…
Just writing review say how good and welcoming Paul made me feel when coming to buy my 1st mobility scooter nothing was to much trouble he even let me a ride scooter out which made the experience even better and also Paul also as so much knowledge and seeing him also with other customers he gives them 100 per cent great service every time I’ve being into store fully recommend coming and buying from here
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Great Service in Wakefield
Wendy was a lovely from the start, the entire process was easy and she take care of everything. Recommended AAA+
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for your lovely feedback! We’re thrilled to hear Wendy made everything so easy for you. We really appreciate your recommendation! .
Warm regards,
Eden Mobility
I went into the Eden shop in…
I went into the Eden shop in Skelmersdale to look at wheelchairs the lady who helped me was very nice and told me what I need to know.i went back Wednesday to buy the wheelchair and was helped by max very helpful I would recommend this shop to all my family and friends
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Cannot give enough Stars to Mansfield shop
What a lovely person Larna is very efficient and knowledgeable. 5 Stars to her alone if you add in Paul with his 5 Stars you have a real winning combination. On top of those two you add the demonstrator, who came to my home. Another 5 Stars. An absolutely fabulous team. No pressure to buy just the facts. Very very grateful to Eden Mobility. Many thanks.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Absolutely appalling experience
Absolutely appalling experience with this company.
After receiving the initial order confirmation for a rise and recline chair for my 84 year old mum who has parkinsons I heard nothing at all for a week so was not given a delivery date. I then received a phone call to say a delivery company were outside her house and that she wasn't in. They were wrong- they just hadn't knocked loud enough or waited long enough. Astonishing that a conpany delivering mobility equipment to the elderly wouldn't know to knock loud and wait. They then asked me if I wanted them to dump the chair in the garden. I informed them we had paid for delivery AND fitting; I had been extremely careful to make sure of that when ordering. Again: astonishing that a MOBILITY COMPANY delivering heavy equipment to the elderly would think this was ok. Obviously I told them it wasn't ok to dump it in the garden, so they returned in to their depo as incredibly they don't take these extremely heavy chairs in to the house. I then called Eden mobility numerous times- they have never answered the phone. It goes to an answering service where theyt promise to call you back- but never do. I received one phone call that may have been them (it was arandom number) but the phone only rang 4 times and they didn't bother to leave a message or call back again- they called at a time when I could answer the phone if it was in fact them. They have failed to respond to my emails of complaint and eventually my mother got through to them herself and instead of sorting their pathetic customer service they just refunded the money leaving my mother without the chair she so desperately needs. Simply incredible that a mobility company would be so terrible at catering to the elderly and infirm. They should be ashamed of themselves
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Eden Mobility
Thank you for taking the time to leave a review.
We're sorry to hear that you feel this way.
We can see that you have made contact with us regarding this matter.
Kind regards,
The Eden Mobility Team
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