Easyhotel Anmeldelser 

This should be Zero stars. I live abroad and My Daughter lives in Croydon and has been made homeless suddenly today. I booked her into this hotel for 4 nights, but because she didnt have ID, this hotel wouldnt check her in, they rang me and told me they wouldnt check her in, and said that I could not have a refund. This means she now has to sleep rough on the streets of Croydon for 4 nights. If anything happens to her, I will be holding Easy Hotel Croydon fully accountable. The person on reception was extrememy rude. When he called me he used my first name he didnt even say who he was or where he was calling from. I will be taking legal advice. I will never use this hotel or chain of hotels. . I have never had to provide ID at any hotel I have stayed at, These were extenuating circumstances for my daughter and my daughter is now in danger. This is disgusting

I stayed in Oxford. Small room, but well running facilities, modern and cleanly. You definitely get more bang for your buck, especially during my 1am walk in, booking for a room on the spot out of nowhere. Thanks to Sarah and Adiana for being helpful and welcoming at reception.

Would've preferred a midday depart deadline but you can't win them all. I got given an extra hour over the standard 9am leave time due to my late entry.

At Easyhotel in Milton Keynes you have a great member of staff called Robert. I have stayed several nights each of the last 3 weeks (new job in Milton Keynes!) and Robert has been helpful, polite and patient. I wish the rest were as good as he is.

Checked in and immediately rejected the room. Small is an understatement! It's not a small room, it's a big coffin. No floor space to walk around you open the door to be presented with a bed, God hasn't created a creature small enough for these "rooms" shocking!

Smallest room in my life,room size must be less as 2 m2,but I paid for 7 M2,not any furniture,only bed,how they can open hotel which is under any hotel standarts?For same price full of another hotels in London,next time I be stay in Travelodge.

Booked a room with EasyHotel a few months ago and received an unexpected cancellation email on the 8th March.

Sent an enquiry through and the manager of the hotel got in touch with us very quickly and explained what had happened and remedied the issue.

Thank you!

The manager at the Milton keynes central Easy Hotel offered a most delightful and kind service which left me stunned. Harsh was his name and he was absolutely brilliant. Because of him, my stay warrants a 5star out of 5 rating. Thank you Harsh.

In Manchester, Snel online geboekt en konden direct naar binnen! goede service alleen wat kleine kamer. Maar wat verwacht je voor deze prijs?

Arrived at the Birmingham location, very friendly staff, but went downhill from there, got to the room which smelled heavily of urine, bed was awful, and wasn’t the requested double room we had paid for, I get it’s a cheap booking but thought minimum standards would be better.

We had booking for 2 rooms. 2nd room was downgraded without permission. Told my assistant manager nothing he can do despite us having a clear booking conformation.

We stayed over at the Leeds hotel. We had a very poor sleep due to what sounded like loud running water through the aircon - even when it was turned off.
We complained to reception about it and showed a video of the noise. We got no apology, but said 'give us your number and i'll get the manager to ring you'. We received no call back, and when i emailed the hotel, they just told us they fixed the issue, but refused any compensation. Avoid.

The front staff - Robert and Ynx were great. They helped us massivly with our booking and made Halloween one to remember. Hopefully next time we come back they are here again.

I have been to this hotel, a good few times, and no one has been helpful with the parking as much as Leen Eloise, sometimes there is been a misunderstanding for sometime is things. I made clear that at least this one made it very clear and also sorted it out for you so will give her definitely a thumbs up on that. I do understand the car park is chargeable, but you certainly would expect that to come from reception. It is not always the case, but hopefully if you speak to somebody that I understand you and you understand them things are very self-explanatory. Thank you very much. See you soon

I spent one night in Milton Keynes' EasyHotel recently. The price that I paid was relatively cheap comparing with other hotels' offers. Therefore, I didn't expect I got comprehensive service in the hotel. The staff there was friendly actually. Other than that, what I have got was at least a clean room with some clean towels and toilet papers etc. The downsides of cheaper price were quite many, such as the TV was somehow broken, saying that no signal on the screen and no other basic tools provided just like in other hotels.

I have stayed in easyhotel for a while now and the staff are very welcoming and helpful, the rooms are clean and tidy. I will defo be staying with them again.

Booked online through trip.com for Easy Hotel Liverpool. unfortunately I booked the wrong date. Arrived at the hotel. Had to wait two hours on a park bench with my bags as they charge £5 per bag to store them. Then refused to amend the dates unless I paid an extra payment double what my original payment was.

I left and booked elsewhere. Refused to refund any of my payment.

Avoid at all costs.

What a disgusting organisation. I booked and paid for one night (£157) at Easyhotel Dublin. It has no parking but I was told to report to hotel for discount ticket at nearby car park.
1/ The car park was not in the same post code
2/ map I was provided with had no street names and when I returned and asked directions of the staff was told to drive up a tram-only street!
When I eventually located the car park via tortuous Dublin one way system I tried to check in. Think again.
The staff would not let me check in as I had no ID! I was in my own country travelling less than 100 miles ! I have never been asked for ID before. I demanded to speak to the manager but told she was ‘working’. What was she doing , moonlighting elsewhere? If she was working at the hotel her first duty should be to the customer - especially one who had spent time travelling to stay at their outlet and had paid through the nose for it and was being prevented from checking in.
Eventually, Gabrielle, turned up and proceeded to lecture me in reading terms and conditions of booking. Who reads that!? Especially when staying in your own country and they have already taken payment. The snide and patronising attitude of the staff was something to behold. And the room? I could reach across from one side to the other. There was barely room to bend down and tie your shoelaces. Avoid like the plague.

The staff were lovely and super helpful. I arrived late and desperate after losing my phone and they went out of their way to help me - Adnan in the evening and Diana the following morning. Thank you very much for being so kind in my hour of need!

Basic, clean pod accommodation. Shower room , bed and two hooks and plugs. Air con worked fine on a very muggy evening so it was a relief to be inside. . Tv. Basic but very clean. Ideal for an overnight stay when other facilities that some hotels offer are not needed.
Very helpful member of staff on reception who quickly sourced a taxi when husband was unwell and we needed ER.
Plenty of shops locally to buy food in Earl's court area.

Op 7 juni had ik een overnachting in het Easyhotel Amsterdam Arena. Bij een Easyhotel zijn mijn verwachtingen niet superhoog, dus alles was verder prima toen ik aankwam. Tot rond 2.00 uur 's nachts er opeens een andere gast in mijn kamer kwam. Ik schrok me kapot en die andere persoon waarschijnlijk ook. Je mag er vanuit gaan dat een ander niet zomaar jouw hotelkamer binnenkomt. Hele nacht niet meer geslapen en vervolgens s ochtends met één van de eerste treinen terug naar huis gegaan. Bij het melden van het incident kreeg ik een slap excuses en de melding dat een collega mij in het systeem op een andere kamer had geboekt dan waarvan ik de sleutel had gekregen, waardoor mijn kamer nog vrij leek. Iets meer compassie en empathie was wel leuk geweest. Aangezien dit heel anders had kunnen aflopen, als vrouw alleen in een hotelkamer met een vreemd persoon. Dan nog maar niet te spreken over mijn spullen die in deze kamer lagen op de momenten dat ik er niet was. Online heb ik een klacht ingediend, daarin werd na een paar e-mails heen en weer beloofd, de helft van het betaalde geld terug te storten. Daar wacht ik echter nog steeds op. Op mails en berichten voor een statusupdate wordt niet meer gereageerd. Het lijkt er op dat ze me negeren in de hoop dat ik ophoud berichten te sturen. Als dit zo is, vind ik dit echt beneden alle peil. Ik kan er niet overuit dat je mijn veiligheid potentieel in gevaar brengt en dat je dan vervolgens ook mijn klacht niet netjes afhandelt