Drift Bridge Group - Walton Audi Anmeldelser 

123
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Station Avenue, KT12 1NR Walton-on-Thames, Surrey, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Walton Audi provided brilliant service. Helen was incredibly helpful at the outset, and Damian Hannigan made buying the car feel easy and stress‑free. He also spent time showing me how everything in t... Vis mer

Vurdert til 5 av 5 stjerner

I was contacted by your Renewals Manager, Rahim Velji, to discuss my options with an existing PCP contract. I was able to transfer over to a new contract for a new Audi A1 on a 4 year contract at an a... Vis mer

Vurdert til 5 av 5 stjerner

This is my second review and I have deleted my review of one star as this company have redeemed my faith in them. They went on to sort my car coating, it’s booked in to have clutch issues sorte... Vis mer

Vurdert til 5 av 5 stjerner

This is the 3rd car that I've had through Walton Audi & the 2nd through the Motability Scheme. In all cases, I've had the best care & attention from being kept up to date when the vehicle had to b... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler
  2. Audi-forhandler
  3. Honda-forhandler
  4. Bruktbilforhandler
  5. Volkswagen-forhandler

Skrevet av virksomheten

Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.


Kontaktopplysninger

  • Station Avenue, KT12 1NR, Walton-on-Thames, Surrey, Storbritannia

  • 01932 220404

4,7

Enestående

TrustScore 4.5 av 5

123 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(123)

314 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Friendly staff and exceptional service

Syed and Naomi both made the whole experience a pleasant and seamless one. Taking the time to find the right option for me and all matters were communicated clearly and in a timely manner.

30. mai 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, Sean!

We’re really pleased to hear you had such a smooth and positive experience with us at Walton Audi. It’s great to know that Syed and Naomi looked after you so well, taking the time to find the right option and keeping everything clear and well communicated throughout.

We’ll be sure to pass your kind words on to them — they’ll really appreciate it.

Thank you again for your feedback, and we hope you’re enjoying your new car!

Vurdert til 5 av 5 stjerner

Brilliant experience in buying new car

Brilliant experience in buying new car, excellent service from James Hunt.

25. mai 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, Nigel!

We’re delighted to hear you had a brilliant experience purchasing your new car with us at Walton Audi.

It’s great to know that James provided excellent service throughout the process. We’ll be sure to pass on your kind words to him — he’ll be delighted to hear them.

We hope you’re enjoying your new car and look forward to welcoming you back in the future. Thank you again!

Vurdert til 5 av 5 stjerner

Excellent service all the way through.

Excellent service all the way through.

24. mai 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, Matt!

We’re really pleased to hear you received excellent service all the way through. It’s always great to know that our efforts to make the experience smooth and enjoyable are appreciated.

Thank you for choosing Walton Audi, and we look forward to welcoming you back in the future!

Vurdert til 1 av 5 stjerner

Poor customer service and very unclear…

Poor customer service and very unclear communication. AudiCAM is advertised as part of the MOT when booking, but I didn’t receive it this time, even though I have previously. Left feeling like they didn’t even check the car, and unfortunately I can’t trust this place.

11. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Hi Modestas, thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience left you feeling disappointed and lacking confidence in the service you received.

We understand your concerns regarding the AudiCAM and the communication around your MOT visit. Clear communication and transparency are incredibly important, and we're sorry that on this occasion we appear to have fallen short of your expectations.

We would appreciate the opportunity to look into this further and better understand what happened during your visit. Please feel free to contact us directly so we can review your concerns and see if there is anything we can do to help resolve the matter.

Thank you again for bringing this to our attention.

Vurdert til 5 av 5 stjerner

For me it’s always about the people…

For me it’s always about the people that I deal with.James Hunt was excellent,very professional but friendly & extremely knowledgeable
He kept me updated regularly during the process & it was a pleasure to deal with him.He made all the paperwork & finance straightforward

15. mai 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your fantastic 5-star review, Mr Parkes!

We completely agree that great experiences are built around great people, so it’s wonderful to hear how well James looked after you throughout the process.

We’re delighted that his professionalism, knowledge and friendly approach made everything straightforward and enjoyable, and that he kept you informed every step of the way. We’ll be sure to pass your kind words on to him — he’ll really appreciate them.

Thank you for choosing Walton Audi. We hope you’re enjoying your new car and look forward to welcoming you back in the future!

Vurdert til 5 av 5 stjerner

For me personally

For me personally, it was to go into an Audi Showroom and purchase a vehicle.
Excellent service from staff, can do attitude, very attentive, informed me of all aspects/additions with regards to my purchase.
Very pleased so far with my approved Audi.

8. mai 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your fantastic 5-star review, Errol!

We’re delighted to hear that purchasing your Audi was such a positive experience and that the team made you feel well looked after throughout. It’s great to know you found the staff attentive, informative and willing to go the extra mile to help.

Most importantly, we’re pleased to hear you’re enjoying your Approved Audi and are happy with your purchase so far.

Thank you again for your kind words and for choosing Walton Audi. We wish you many happy miles in your new car and look forward to welcoming you back in the future!

Vurdert til 5 av 5 stjerner

Excellent Service

Excellent Service

11. mai 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, Sandra!

We’re so pleased to hear that you received excellent service from the team at Walton Audi. Your kind feedback is greatly appreciated and means a lot to us.

Thank you for your support, and we look forward to welcoming you back again in the future!

Vurdert til 5 av 5 stjerner

Audi A4

Extremely efficient friendly service Mark was very helpful.

11. mai 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, Dan!

We’re really pleased to hear that you received such efficient and friendly service from the team. It’s great to know that Mark was so helpful throughout your experience, and we’ll be sure to pass on your kind words to him.

Thanks again for your feedback, and we look forward to welcoming you back to Walton Audi in the future!

Vurdert til 5 av 5 stjerner

Mark was very good to keep us updated…

Mark was very good to keep us updated and answer any questions we had.

He listened to us and helped purchase the right car.

26. april 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review! We’re so pleased to hear that Mark looked after you so well throughout your journey with us.

Keeping customers informed and helping them find the right car is exactly what we aim for, so it’s great to know Mark took the time to listen, answer your questions and support you in making the right choice.

We really appreciate your kind feedback and hope you’re enjoying your new car. Thank you for choosing Walton Audi!

Vurdert til 5 av 5 stjerner

All round good service and…

All round good service and communication. Great experience when collecting new car

8. mai 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, Andrew! We’re delighted to hear you had a great experience with us at Walton Audi.

It’s wonderful to know that the service and communication met your expectations and that collecting your new car was such a positive experience.

We hope you’re enjoying your new car and look forward to welcoming you back in the future. Thank you again for your support!

Vurdert til 5 av 5 stjerner

Tony and his Stellar service!

I’ve been a customer at Walton Audi for over a decade, and every experience—especially this recent purchase of my Audi A5—has been consistently excellent. I initially came in expecting a straightforward process, but Tony once again went above and beyond. Over the years, he’s taken the time to truly understand my preferences and needs, and he’s also been incredibly helpful in supporting my brother with his cars as well. This makes the whole experience feel personal rather than transactional. He knows exactly what works for me and always guides me with genuine care and insight.

The service across the dealership is equally impressive. From the warm and welcoming reception team to the comfortable, positive atmosphere throughout, it’s always a pleasure to visit. Even when my car is in for servicing, I’m able to work comfortably there, which speaks volumes about the environment they’ve created.

Tony remains the standout—his consistency, professionalism, and personal approach are the key reasons I continue to return. That level of trust and service is why I’m very happy to give five stars.

30. april 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you so much for your incredible 5-star review, Hali. We really appreciate your loyalty over the past decade, that means a great deal to us.

It’s fantastic to hear that your recent Audi A5 purchase, and your experiences over the years, have continued to meet such a high standard. We’re especially pleased that Tony has been able to support you and your family so well and provide that personal touch that makes all the difference. We’ll make sure he sees your kind words, it will genuinely mean a lot to him.

We’re also really glad you enjoy the atmosphere across the dealership and feel comfortable spending time with us, whether you’re buying or in for service. Creating that kind of experience is exactly what we aim for.

Thank you again for your continued trust in Walton Audi, we look forward to seeing you for many years to come.

Vurdert til 5 av 5 stjerner

Tony was superb throughout

Tony was superb throughout, thoroughly attentive, knowledgeable and a pleasure to deal with

27. april 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thanks for taking the time to share your feedback, Carl, and we’re really pleased to hear that Luke and especially Tony looked after you so well throughout your visit.

It’s great to know you found Tony attentive, knowledgeable and a pleasure to deal with. We’ll make sure your kind comments are passed on to him.

We really appreciate the 5-star sentiment and hope to welcome you back to Walton Audi again in the future.

Vurdert til 5 av 5 stjerner

Professional

Professional, helpful and friendly service.

4. april 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, Ross! We’re really pleased to hear you found the service professional, helpful and friendly.

We appreciate your support and look forward to welcoming you back to Walton Audi in the future. Thank you again!

Vurdert til 5 av 5 stjerner

Very good experience

I have purchased 1 new and 1 nearly new car from walton audi. In both cases the experience has been very good with competent and friendly staff, good communication, and competitive pricing.

15. april 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, John! We really appreciate your continued support and are delighted to hear you’ve had such good experiences with us at Walton Audi.

It’s great to know that on both purchases you felt well looked after, with friendly and competent service, clear communication and strong value. That’s exactly what we aim to deliver every time.

We look forward to seeing you again in the future, thank you once again!

Vurdert til 5 av 5 stjerner

Great service

Great service, lots of information shared. Felt like I could trust the advice. James was great.

24. april 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, James! We’re really pleased to hear you had such a positive experience with us at Walton Audi.

It’s great to know you felt well informed and able to trust the advice given, that’s exactly what we aim for. We’ll also make sure James sees your kind feedback.

We really appreciate your support and hope to see you again in the future. Thank you!

Vurdert til 5 av 5 stjerner

The Audi representative,Tony

The Audi representative,Tony, was excellent in dealing with my purchase. He was efficient and detailed throughout the process.
Thank you

27. april 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, Ian! We’re delighted to hear that Tony looked after you so well throughout your purchase.

It’s great to know you found him efficient, thorough and supportive during the process, we’ll be sure to pass on your kind words to him.

We hope you’re enjoying your new car and look forward to welcoming you back to Walton Audi in the future. Thank you again!

Vurdert til 5 av 5 stjerner

Great service from start to finish

The whole buying experience was a pleasure from start to finish. Terrific salesman who knew everything about the car I purchased which made a real change from some of the dealers I have dealt with in the past

26. april 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your fantastic 5-star review, Ken! We’re really pleased to hear that the whole buying experience was such a positive one for you from start to finish.

It’s especially great to know that your salesperson’s knowledge and approach stood out and made a real difference compared to previous experiences you’ve had elsewhere. We believe buying a car should feel enjoyable, relaxed and informative, so your feedback means a lot to the team.

We hope you’re thoroughly enjoying your new car and look forward to welcoming you back to Walton Audi in the future. Thank you again!

Vurdert til 5 av 5 stjerner

Great service from start to finish

From the first time we arrived at Walton on Thames Audi, we received a warm welcome with a comfortable sit down and a coffee, after a 50 mile journey from home. We were then given a good look over the car we were interested in buying, both inside and out.
The sales representative was very knowledgeable and nothing was too much trouble for him. He took us for a test drive and answered all our questions. We felt we had a full picture concerning the car's history, which all made sense, giving us confidence in proceeding with the purchase of the car.
When we returned some days later to complete our purchase of the car, everything was done efficiently and clearly, the process with the paperwork etc was explained and we left in our new car feeling very good about the whole experience. Thank you!

19. april 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you so much for your wonderful review, Martin. We’re really pleased to hear that the journey to Walton Audi was worthwhile and that you felt welcomed and comfortable from the moment you arrived, especially after travelling such a long distance to see us.

It’s great to know the team took the time to answer all your questions, talk you through the car properly and make sure you felt confident and informed throughout the whole process. Buying a car should feel exciting and enjoyable, so we’re delighted that you drove away feeling so positive about the experience.

We truly appreciate you choosing Walton Audi and hope you’re loving your new car. Thank you again, and we look forward to seeing you in the future!

Vurdert til 5 av 5 stjerner

Absolutely perfect throughout

Absolutely perfect throughout. Rahim was always attentive, responsive, and transparent. He is a real asset to the company. Thank you again for making the process so smooth and enjoyable.

29. mars 2026
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review, Mr Gohil!

We’re delighted to hear that your experience at Walton Audi was absolutely perfect throughout. It’s wonderful to know that Rahim was attentive, responsive, and transparent during your visit, and we truly appreciate your kind recognition of his efforts.

We will be sure to share your feedback with Rahim and the team. Thank you again for taking the time to share your experience, and we look forward to welcoming you back in the future.

Vurdert til 5 av 5 stjerner

AMAZING !

Michael and Marek are the dream team! I’ve bought a few cars now from Walton Audi and these guys make the experience so enjoyable. They go above and beyond each time and make the process so smooth and easy. 5* LEGENDS!!

23. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Drift Bridge Group - Walton Audi

Svar fra Drift Bridge Group - Walton Audi

Thank you for your 5-star review!

We’re absolutely delighted to hear about your continued positive experiences with Walton Audi. It’s fantastic to know that Michael and Marek have consistently made your car buying journeys so enjoyable, smooth, and easy.

We truly appreciate your loyalty and kind words, and we will make sure your feedback is shared with the team. We look forward to welcoming you back again in the future!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv