Had a great experience at Dreams on Clifton Moor and wanted to give a special mention to Sam. He was extremely professional, friendly and really knowledgeable about the different beds and mattress... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mike from the Eastleigh branch was absolutely spot on, helped us choose our desired mattress and within 10-15 minutes we had purchased the mattress, not pushy at all let us trial all the mattresses in... Vis mer
Wayne in the Carlisle shop was brilliant. So knowledgeable and helpful in finding us a fantastic mattress. Took us through the sleepmatch scanner, great piece of technology to narrow down the options... Vis mer
Lieana from Dundee store was amazing. Helped us go through what mattress we like on top to the bed frame and also understood where w came from with what we didn’t like. Appreciated her professional in... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet av virksomheten

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktopplysninger
Storbritannia
- www.dreams.co.uk/help
- www.dreams.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Liana from Dundee store was wonderfully…
Liana from Dundee store was wonderfully helpful. She was polite and very informative. She helped us choose the right bed we were looking for :)
Absolutely lovely staff Jenni
Absolutely lovely staff Jenni in particular. Helped me find a bed and mattresses that would sute me and the size of space available. Also the sleepmatch was very helpful.
Timi in the Portsmouth branch was super…
Timi in the Portsmouth branch was super helpful and knowledgeable! Thankyou so much for taking the time to go through which bed was suitable for us!
We cannot wait to sleep on our new king size mattress!
Sales assistant Sathi from staples corner was very helpfull
Sales assistant Sathi from staples corner branch was very helpful. Gave good advice and helped me choose the correct mattress for me. The sleep match was very good for showing which mattress was suitable.
Lieana from Dundee store was amazing
Lieana from Dundee store was amazing. Helped us go through what mattress we like on top to the bed frame and also understood where w came from with what we didn’t like. Appreciated her professional insight and kindness made this an easy choice for us
5* PERFECT service
5* PERFECT service
After a terrible experience elsewhere we had to purchase another mattress and Dreams provided
Not only was there a great offer on but the mattress quality was incredible and the customer service 10/10
Easy to order online, constant contact re delivery, a text and call on the day of delivery and very polite helpful delivery drivers.
Can't fault them at all and will definitely use in future
We got help very quickly
We got help very quickly, taken round a range of appropriate beds and found the perfect one.
Excellent customer service
Excellent customer service. Absolutely brilliant service by Robert and Nikki.
Mattress purchase Guildford store
Pauline and her colleagues at the Guildford store were very patient and understanding with my elderly father in law and made choosing the right mattress for him a pleasant experience.
Ian was fabulous and very…
Ian was fabulous and very knowledgeable. Couldn’t rate him
Highly enough.
Newport Isle of Wight Experience
Called into Newport Isle of Wight Store this morning. Arrived early as didn’t know store only opened at 10 but luckily it had opened early - we were off to a good start. Jennifer quickly offered help to work out the best mattress for our needs with their sleepmatch scanner.
Very helpful but not pushy or intrusive. Jennifer gave recommendations, showed us options and then left us to choose the mattress we felt would suit us in our own time. Ended up with a mattress at a great price, quick delivery time and our old one being taken away. Happy to recommend the Dreams Isle of Wight store and Jennifer.
Harry at the Staines branch welcomed us…
Harry at the Staines branch welcomed us in and asked us what we were looking for
He answered all our questions Politely and professionally. We walked out of the shop pleased that it was only a three week deliveries time. Will definitely go back to dreams.
We bought a divan base.
We bought a divan base.
Lovely welcome from Robyn when we arrived. She was very friendly and knowledgeable about the products.
We were offered drinks as we went through the purchasing process. Pillows and mattress was discussed but not needed.
We don’t have to wait long for delivery which is great.
I would recommend Dreams at Elk Mill. Thanks Robyn for sorting us out!
Broadstairs Dreams - Georgia is amazing!
The service provided by Georgia (store manager) at Broadstairs was a really great customer experience. Georgia showed us the type of mattress that we wanted, but also showed us a second mattress, which was the same firmness, but slightly elevated with a 2 inch foam topper, which we purchased. Georgia made the whole experience uncomplicated and easy. We have bought beds before where the sales person has showed us so many mattresses that you lose sight of which one you actually preferred and you come out of the shop with something that is not what was your initial requirement! The whole experience was easy and pleasurable and we walked out of that shop happy and confident that the mattress we bought was the correct one for us. Thank you Georgia. I would also like to add that Georgia knows everything about the mattresses that her shop sells ☺️ Their pillows are amazing too 👍
Such an easy seamless experience
Such an easy seamless experience, everything was explained well, we purchased a mattress, frame, blanket box, mattress topper, pillow, duvet, everything you could need for the perfect sleep! Simon and James were really really really helpful! Will be back! Thank you
Sam is a real credit to the Dreams team at Clifton Moor, highly recommend!
Had a great experience at Dreams on Clifton Moor and wanted to give a special mention to Sam. He was extremely professional, friendly and really knowledgeable about the different beds and mattresses available after using sleep match.
He took the time to understand exactly what we were looking for, explained all the options clearly and made the whole process easy without ever making us feel pressured. His knowledge really helped us feel confident that we were making the right choice.
Brilliant customer service from start to finish. Sam is a real credit to the Dreams team at Clifton Moor, highly recommend!
Thank you , great service
Andrea, excellent customer service, helpful and we chose the perfect mattress. Thank you.
Good stuff.
Really friendly and helpful.
Really friendly and helpful.
Mohammed from the Colindale store was…
Mohammed from the Colindale store was fantastic in helping me pick the right mattress for us. It took a while but we got there in the end! Very helpful, knowledgable team, and warmly welcomed when we walked in and explained every option very well.
Dette er Trustpilot
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