Had a great experience at Dreams on Clifton Moor and wanted to give a special mention to Sam. He was extremely professional, friendly and really knowledgeable about the different beds and mattress... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Mike from the Eastleigh branch was absolutely spot on, helped us choose our desired mattress and within 10-15 minutes we had purchased the mattress, not pushy at all let us trial all the mattresses in... Vis mer
Moremi at Dreams of Carlisle kindly helped me to choose a lovely mattress, she was very patient with me because I was a bit fussy and although I used the sleep match that theoretically narrowed down t... Vis mer
Very well looked after by Shirley, and manager Tom in the Bracknell store. Appreciated the approach in store, not pushy sales driven, but very pleasant and laid back, whilst being very helpful & i... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet av virksomheten
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktopplysninger
Storbritannia
- www.dreams.co.uk/help
- www.dreams.co.uk
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I visited this store today and was made… very welcome
I visited this store today and was made to feel very welcomed, offered coffee, a biscuits as well help and directions to the area i was looking for, the store was well set up and clean and tidy, I was offered to try I think its called sleep match i was amazed by this , as it showed me what I was needing to look at.
Staff were amazing also made me feel very settled as well as welcomed, this experience was 10 times better than that at the other stores like Bensons, which was shocking.
Dreams Inverness store was out this wild.
8. august 2026
Anmeldelse skrevet uten oppfordring
Still sleeping on the bed 😀😀😀😀😀
20. februar 2026
I visited the Fareham store
I visited the Fareham store, to have a look for some Pillows, Neil helped me, I did not know someone could be so knowledgeable about them, Neil was great in explaining why I needed to get the right one for me, and I can say after using it for a few days, I made the right choice.
3. august 2026
Anmeldelse skrevet uten oppfordring
Neil at the Fareham store
Neil at the Fareham store, was so informative, nothing was to much trouble, a lovely cup of tea while I made my choice, and I left feeling I had made a great decision.
4. august 2026
Anmeldelse skrevet uten oppfordring
Dreams Guildford branch stuff very…
Dreams Guildford branch stuff very helpful and giving lovely service
1. august 2026
Anmeldelse skrevet uten oppfordring
Really helpful staff and good prices in…
Really helpful staff and good prices in the hull store.
8. august 2026
Anmeldelse skrevet uten oppfordring
Dreams New Cross! Edwina
Edwina was amazing with her service. She was very knowledgeable and took her time to explain. Great customer service! I was upset we couldn’t make the sale due to delivery times.
8. august 2026
Anmeldelse skrevet uten oppfordring
Asad
Asad, really great. Looking for beds for my new house and he was very useful.
8. august 2026
Anmeldelse skrevet uten oppfordring
Great service!
Umar Ali helped us choose our mattress and pillows at the Southall Dreams store.
He was very welcoming and thoroughly professional. He took us through the process of going through the different types of mattresses available and the ones that would suit our budget according to the issues that we had stated. He addressed each of our issues with attention and provided various options and then guided us to the choice that fitted our budget. We are very happy with the service he provided. He was friendly and attentive through out and helped us get value for our money. Thanks Umar Ali!
8. august 2026
Anmeldelse skrevet uten oppfordring
Great
Great, friendly and welcoming. Gus went above and beyond and was really helpful
8. august 2026
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Great customer service
Sandra at the Hereford branch was so helpful. Didn’t rush us and gave us plenty of time to choose the right mattress for us. Thanks for occupying our dog while we were browsing!
8. august 2026
Anmeldelse skrevet uten oppfordring
Good experience
Eve was very helpful and was able to answer any questions we had.
8. august 2026
Anmeldelse skrevet uten oppfordring
Doug in the Farnborough store was…
Doug in the Farnborough store was extremely knowledgeable and helpful. I went away a very happy customer.
8. august 2026
Anmeldelse skrevet uten oppfordring
Massive thank you to Gabriel in Watford branch!
Massive thank you to Gabriel in Watford!!
We had an absolutely fantastic experience purchasing 2 mattresses. Seamless and smooth service all with a smile and extremely professional. Great advice and suggestions and polite enough to give us time to think and discuss whether we would like to go ahead with the purchase. He is an absolute asset to the store and I suggest that staff in other stores learn how to provide excellent customer service too instead of a quick, pushy sale! I would highly recommend that you go to this store and ask for him as he is knowledgeable and experienced and you will leave being a very happy customer.
Thank you Gabriel from my mum and us all!
8. august 2026
Anmeldelse skrevet uten oppfordring
Craig and Naomi were amazing and helped…
Craig and Naomi were amazing and helped me choose the perfect bed and mattress, even sold the most amazing pillows to go with my new bed. So nice. 10/10 service
8. august 2026
Anmeldelse skrevet uten oppfordring
Great service
Great service! Quick helpful and showed me all around to find the perfect bed and frame
Can’t ask for much more
8. august 2026
Anmeldelse skrevet uten oppfordring
Excellent, helpful Dreams
Very well looked after by Shirley, and manager Tom in the Bracknell store.
Appreciated the approach in store, not pushy sales driven, but very pleasant and laid back, whilst being very helpful & informative.
We tried the electric bed tester that helps advised the best mattress firmness for you.
Would recommend the store & Shirley, excellent experience.
Purchased a quality bed and cannot wait to get it delivered.
8. august 2026
Anmeldelse skrevet uten oppfordring
Have not bought a mattress yet but had…
Have not bought a mattress yet but had a great experience with Charlotte in Newbury. Charlotte showed us the sleep analyser which showed us which mattress beats suits and then showed us all available mattresses in store.
8. august 2026
Anmeldelse skrevet uten oppfordring
Charlotte in Newbury was extremely…
Charlotte in Newbury was extremely helpful with finding the right type of mattress for needs. She showed me a selection to try and used my feedback to find the best option for me
8. august 2026
Anmeldelse skrevet uten oppfordring
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