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DJKIT® Anmeldelser 8 153

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ordered 50 head set silent disco kit. The team were very quick responding to requests. The delivery was fast and the price was very competitive. Will definitely use again.

Vurdert til 5 av 5 stjerner

I ordered my Magma xdj az case on Monday evening and received it on Friday morning perfect. No problems az fits perfectly..

Vurdert til 5 av 5 stjerner

Byron was very helpful, my order was processed quickly and delivered as requested, my son runs a mobile disco and he is very pleased with his new lights. We will definitely use DJKit in the future.

Vurdert til 5 av 5 stjerner

Fantastic service. Really great range of products, extremely helpful, friendly and super quick turn around. Would definitely recommend.

Informasjon om virksomheten

  1. Forhandler av DJ-utstyr
  2. Hi-fi-butikk

Skrevet av virksomheten

DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.

Djkit.com Details

Skrevet av virksomheten


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

8k anmeldelser

5 stjerner
4 stjerner
3 stjerner
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1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 66 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Craig

Cracking shop these guys have been through some hard times Yano but sorted me out got me going best shop around hands down

3. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolutely awful service

Absolutely awful service - criminal even - avoid at all costs - I purchased an item from them last year, which they failed to deliver - I am still having to chase for a refund from the finance company now for payments they have taken from me - with threats of being given a bad credit rating if I don’t upkeep future payments on something I never received. DJ Kit are not taking ownership of the mess they have created and are leaving me to take it up with the finance company directly to resolve - scandalous - a total scam! Shop elsewhere if you don’t want to be ripped off / have money taken from you for nothing.

27. mars 2025
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Svar fra DJKIT®

Thank you for your review. We understand your distress regarding the undelivered order from last year. Please note that Pro djkit Ltd is the new owner of the DJkit brand and was not involved in the transaction.

We have given you instructions on how to proceed with your refund claim through the finance company and will support you with any information we can provide. We are committed to providing excellent service under our new ownership.

Vurdert til 1 av 5 stjerner

Placed an order late December

Placed an order late December, got a phone call next day for my deposit and they informed me my finance has been approved. I then received a message saying I would receive my goods week commencing 6th January. It’s now 3rd April still not received! Not even a phone call from them! I have called numerous times, only automated answer phone message! I’ve left messages still no contact from them! Also I have made payments for the finance, which should not have been taken till I received my goods! Dodgy company if you ask me!

27. mars 2025
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Svar fra DJKIT®

The team at djkit, which took over the business in February, is committed to providing a significantly improved customer experience. We are aware that past order fulfillment and communication may have been inconsistent, and we have implemented new systems and processes to ensure efficient and transparent service. Our priority is to ensure timely delivery and accurate billing for all customers. We encourage open communication and are dedicated to resolving any outstanding issues under the new management.

Vurdert til 5 av 5 stjerner

Superb Customer Service

Ordered a DJS1000 from DJKIT. They confirmed it was in stock and then sent it. Arrived the next day as promised.
Once again all the staff at DJKIT were helpful and kept me updated on the order. I was also given a refund for another item that was promptly dealt with.
First class service from DJKIT.
The new website is very good, if there's something not on there you want I would recommend contacting them by email as they may be able to source it for you.

10. mars 2025
Vurdert til 1 av 5 stjerner

DO NOT ORDER FROM HERE

They don't trade anymore but are still taking orders, then sending you emails saying they've posted you're items when the haven't, no way of contacting them, they also removed my account so now I can't see any info on there website, I've tried to renew my password but it's saying my email is invalid.

6. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra DJKIT®

The team at djkit, which took over this business in February [2025], is appalled by the serious allegations regarding the former operation, including the reported continuation of order taking despite ceasing trade, the sending of false shipment confirmations, and the denial of customer account access. These alleged practices are unacceptable and have no place in our business ethos. Our commitment is to operate with complete transparency and ensure a positive and reliable experience for all our customers moving forward.

Vurdert til 1 av 5 stjerner

Non responsive and potentially ceased operating

Similar to Paul Brown, I have not had some goods delivered from an August 2024 order and despite many promises to deliver I eventually tried to cancel outstanding items. As my items used finance I have asked for the balance to be cancelled down, despite multiple phone calls this have not been done.

On Monday 10th February the phone lines now appear down, replaced with an automated message mentioning new ownership and website chat function is not operational. My impression is that they are a business struggling or insolvent, deliberately misled me and knowlingly had no money to offer refunds.

I also notice on Companies house that the business has missed a deadline for filing accounts dating back to November 2024.

I hope potential customers find this guidance and would suggest avoiding this company at all costs.

10. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra DJKIT®

We acknowledge recent feedback outlining very serious issues related to the previous operation of this business, including allegations of ongoing order taking despite potential cessation of trading, misleading communication, and compromised account access. While these alleged actions predate our acquisition in February [2025], we recognize the gravity of these concerns. Our priority is to implement stringent internal controls and customer service protocols to prevent such issues from arising under our management. We are dedicated to building a trustworthy and reliable business based on transparency and accountability.

Vurdert til 1 av 5 stjerner

Do not buy from this company. Fraudsters!!

I placed an order for a £2k controller in December last year. DJKit continuously kept changing the delivery date further and further, so I cancelled the order in early January. I still haven't received my refund. I've tried contacting them via email and phone calls but have been ignored.

I managed to finally speak to a DJKit employee on Monday who promised the refund would be in my bank account that same day. It is now Friday, and still no refund. The phone lines don't work, and my emails are being ignored again.

According to Companies House, the company is listed as a non-trading entity, yet the website still allows you to place an order.

3. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra DJKIT®

We acknowledge the feedback regarding past order and refund issues related to the previous operation of this business, which, we understand, has since ceased trading. Following our takeover in February [2025], our focus is entirely on establishing a reliable and customer-centric business under the new management of djkit. We are committed to building trust through transparent and efficient operations moving forward.

Vurdert til 1 av 5 stjerner

Price promise that isn't really a price promise

I hate companies that offer a price promise but don't deliver.

A price promise tricks consumers into thinking they are getting the best deal when in reality they are not.

I found an item cheaper not just on 1 site but 6, 5 of which the item was £225 which is a saving of £64 compared to DJKit. and 1 site selling at £259 which is a saving of £30.

3. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not impressed with customer service

Placed an order for next day delivery (Tuesday) as per the website availability. Then get a phone call saying delivery would be delayed till Friday because "it's Christmas". No warning on the website and nothing else I have bought recently has been delayed. As I needed the items for a gig I cancelled and ordered from a competitor who can get me the same items delivered by wednesday. Not a great experience at all.

16. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I had a great experience with djkit®

I had a great experience with djkit®. The staff were friendly, helpful, and knowledgeable, ensuring I got the right product for my needs without upselling. Greg's expertise helped me choose the Alto Busker PA, which is perfect for my singing. The team showed honesty and patience, making me feel confident in my purchase. Communication was excellent, and the delivery was quick, especially considering past letdowns from other sites. My new decks arrived on time, and as always, the customer service was outstanding. I highly recommend djkit® for their impressive service. Four stars!

8. november 2024
Anmeldelse skrevet uten oppfordring

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