Unless you buy the ‘Essential’ car mat without colour stitching or heel pad, which is their default option, everything else they sell is considered a customisation and cannot be returned. However thi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Avoid this company I provided registration number, car make and model etc. Mats supplied which fitted EXCEPT for the fixing studs. They are in the right place, but just would not press down as the... Vis mer
Ordered a boot mat for a Tiguan 26 plate. Delivery was slow, but eventually arrived very poorly packed & held together with random sellotape! When opened, the mat was badly curled on 3 corners. Laid i... Vis mer
I received the mats, though a few days late than expected. I loved the mats, they all fitted nicely. The only downside is their packaging. They were delivered in a transparent polythene bag for the wh... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
1,4
Dårlig
65 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Car Mats
I ordered a set of car mats online costing £49.99 from Direct Car Mats. The colour I chose was Anthracite but they sent me Black and I mean jet black! I contacted them to advise and they came back to say they had sent Anthracite! The production director said there was very little difference between Anthracite and Black as if I was colourblind! I have pictures comparing the two colours which I sent them and you can’t get any more black than the colour they sent. I asked them to send me their two colour samples but it would appear they are now trying to ignore me! I am a pensioner and £49.99 is a lot of money to me. If they rethink their comments and decide to rectify the situation I will place another review amending this one. Until then I would advise not to buy from them as it would appear their customer service is non existent.
19. mars 2024
Anmeldelse skrevet uten oppfordring
Poor quality cheap rubbish
Really poor quality mats, wore thread bare after 2 1/2 months. Not a "premium" set of mats. Company not interested state tthat is "wear and tear".
So not a premium product at all. Luckily bought through paypal.
29. februar 2024
Anmeldelse skrevet uten oppfordring
Poor quality, so called prestige mats
Quality not as advertised. Ordered a set of the so called prestige mats for my daughters mini countryman and what I recieved were effectively a much cheaper poor quality low pile mat. Because I opted for red trim they classed this as tailor made and refused to offer a refund or replacement, sent me the generic emails which you will see on many reviews on the reviews.io page. The mats also only came with 1 pair of fixings which are also of very poor quality and would not last 5 minutes. Refused a refund or replacement even though I was happy to return them. As I bought them through Paypal I got a full refund, the lady I spoke to at Paypal said they have issued quite a few refunds for similar reasons. Personally I would avoid them as they use the fact every mat is a "customised order" to refuse any form of refund or replacement. The mats were not a 5mm pile, they felt and looked like cheap halfords mats or the sort you get at a market.
20. desember 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.