Digitizemedia Anmeldelser 

171
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

So glad I found this company! They scanned our whole families photo and slide collection. Some 5500 images!! I have now got to see some very old images that I have never seen before and more importan... Vis mer

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Vurdert til 5 av 5 stjerner

Great service ! Initially spoke to Sam on the phone who guided me through the process and advised best way to send my precious family pics to them. Probably like a lot of people I was worried about... Vis mer

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Vurdert til 5 av 5 stjerner

From start to finish Sam was helpful and answered all my questions immediately. Quick and easy service that provides perfect scanned images of your precious photos. The service Sam offers took so much... Vis mer

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Vurdert til 5 av 5 stjerner

Wow, I’m thrilled I found this service after a quick Google search! Even though I only had a few pictures to get digitised I was made to feel like an absolute priority. Sam made me feel completely... Vis mer

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Informasjon om virksomheten

  1. Billedservice
  2. også i
  3. Digitale utskriftstjenester

Skrevet av virksomheten

Providing the professional scanning and conversion of your slides and photographs into a digital format. Preserving your cherished images forever. As you may well know Digitize Media Ltd are one of the UK's market leaders with Slide and 35mm Negative Scanning Services for the last 10 years. Mr Scan have acquired the trading name and scanning equipment from the lovely guys (Sam and Lewis) at Digitize Media Ltd  We have worked carefully with the team at Digitize Media for a smooth transition of company assets and most of all quality of work. We plan to keep this legacy alive under our brand name of Mr Scan Ltd. So in a nutshell, same scanning equipment, same level of quality just lower prices and many more different types of media conversions offered from our Mr Scan studio. This acquisition took place early October 2025


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(171)

0 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Fantastic and speedy personalised service

Incredible customer service. I ordered for an urgent present and the advertised timeline was tight but after contacting them nothing was too much trouble. Communication was regular, the service really rapid and the photos were good quality. Thanks

23. juli 2022
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Richard
Thank you for taking the time to leave a review. We were pleased to be of service and thank you for your custom.
All the best
Sam and Lewis

Vurdert til 5 av 5 stjerner

Absolutely fabulous service

Absolutely fabulous service. Really helpful advice and great scanning of slides. Would highly recommend.

9. juli 2022
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Svar fra Digitizemedia

Good evening Sandy, thank you so much for your lovely review and we hope to hear from you again soon. We were glad to be of assistance.
Sam

Vurdert til 5 av 5 stjerner

Excellent and quick high quality scans…

Excellent and quick high quality scans at 600dpi. Safe hands and great staff

29. juni 2022
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Svar fra Digitizemedia

Hi Sally, thank you for taking the time to leave your review. We are pleased that you liked our service and the team. We always strive to offer a personal and professional service.
Regards
Sam

Vurdert til 5 av 5 stjerner

Super helpful service by Sam and the…

Super helpful service by Sam and the family. I was moving and had a last minute idea to seek a company to Digitize my whole life’s photo collection before I went with little notice…I didn’t think it would be possible however I was wrong. Sam reassured me and sent her son to collect the photo collection leaving me 1 box less for us to move! The turnaround was much quicker than I expected, she listened to my needs and was so flexible throughout. I chose to keep some photos and have them returned by post with my digital media and it all arrived so quickly! I also opted for the bulk of my photos to be subsequently destroyed and that too was no issue. Thank you and we will definitely recommend your service to others and use it again should the need arise. Well worth the money paid for the service for the superb customer service as well as the convenience. Thanks, Anna and family

17. juni 2022
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Anna, thank you for your lovely review. Lewis and I were happy to assist and I am pleased that your move went well.
Kind regards
Sam

Vurdert til 5 av 5 stjerner

So glad I found this company

So glad I found this company! They scanned our whole families photo and slide collection. Some 5500 images!! I have now got to see some very old images that I have never seen before and more importantly we have shared everything amongst 3 generations spanning 4 countries.
Easy to organise and great customer service. Sam was always available to chat through our requirements.

10. mai 2022
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Thank you Charlotte for taking the time to leave such a lovely review. It was a pleasure to be of assistance to your family. Enjoy your images,
Regards
Sam

Vurdert til 5 av 5 stjerner

My second time using Digitizemedia

My second time using Digitizemedia. First time was for my personal photos but this time it was for my companies historical photos and slides. We had over 3000 photos and 4000 slides and despite such a big and not so simple order Sam and her family scanned them all to the usual high quality and in less than 10 days. Absolutely delighted to have found this small company that offers good old fashioned customer service. I highly recommend.

9. mai 2022
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James
Thank you for taking the time to leave such a great review. It was a pleasure to be of assistance again and appreciate you coming back to us.
Kind regards
Sam

Vurdert til 2 av 5 stjerner

Rather a dispiriting affair

The system is machine-driven in that slides are processed first and the results are released on payment. Any checking seems to be left to the client, to find any duplications (an impossibility apparently because of the machine) and any flawed items. In my case of over 4,700 35mm art slides (31 slide boxes with a maximum capacity of 180) there were 92 duplications, 81 slides not processed and 66 flawed results. What really riled me was the devious attempt at a cover-up, no doubt because they were loath to waste time investigating anything awry: in one instance the number in the box was increased, so solving the problem caused by duplications, and in another where there were 69 (sic) duplications the ploy was to leave unprocessed an equivalent 69 slides. When taxed by me the response was a roll call of illustrious clients (The Royal Household, BBC, National Trust etc) so the very idea was unthinkable. It was all down to a simple error. What would a complicated error look like?

8. mai 2022
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Good afternoon Peter

Thank you for taking the time to leave your review.

As a small family business we pride ourselves on offering the best service we can and always available for all of our customers to contact us so we can provide a tailor made service. We value our customers.

It’s a shame that despite our best efforts it would appear we could not satisfy your expectations, even after we tried our very best to manage them.

We advised you from the outset that we were unable to scan as per your detailed, titled spreadsheets and that we could not guarantee that we could keep all of the scanned images exactly in the same order (as the spreadsheets).

We also advised we could not scan some of your slides as the films had come out of the mounts. We can’t scan slides that are faulty. I believe that is reasonable.

We did not shy away from anything, in fact we went out of our way to respond you your many lengthy emails - even after 3 months of not hearing from you? We also visited you personally 3 times to collect your slides and go through everything - all free of charge and on top of a heavily discounted order rate.

I guess that there is no pleasing everyone but at least we know we do please 99.9% of our other customers and this is reflected on all of the positive reviews we have.

If you want to leave such an unreasonable and unbalanced review that is your prerogative - it’s just incredibly disappointing for our small family business and after all the genuine effort we made.

Oh by the way - yes we have done work for The Royal Palaces, Natural History Museum, BBC, English Heritage etc to name a few and they were all incredibly happy but then they were also not asking us to do something we cannot offer.

It’s important businesses manage clients expectations but it’s also important that clients heed advice and take note of what can be achieved.

I know we can hold our heads up high and we have done all we can and we learn from our experience - in the future if we suspect a client is not listening to what is possible then we shall simply return the order.

Kind regards
Sam

Vurdert til 5 av 5 stjerner

Excellent service and great…

Excellent service and great communication with a fast turnaround.

13. april 2022
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Hi Nicky
Thank you for taking your time to leave your review. We were pleased to be of assistance.
Kind regards
Sam

Vurdert til 5 av 5 stjerner

A good service

A good service. Will use again

11. april 2022
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Hi Mark
Thank you for your review. Glad you enjoyed our service.
Regards
Sam

Vurdert til 5 av 5 stjerner

Always excellent service

Always excellent service, speedy, reliable and good value.

9. april 2022
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Fiona, thank you for your continued custom and lovely review. Wishing you all the best.
Sam and team

Vurdert til 5 av 5 stjerner

Highly recommend

A family business that care about customer service. Excellent service. Great communication throughout the process.
Would highly recommend.

31. mars 2022
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Gretta thank you for your lovely review. We were delighted to be of assistance.
Kind regards
Sam

Vurdert til 5 av 5 stjerner

Brilliant service.

Brilliant service.
I had about 600 photos I wanted scanned. The process was quick and efficient and Sam also kept me informed of what was happening. Would definitely recommend.

22. mars 2022
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Hi Natalie
Thank you for your review. We were delighted to be able to help you with your order.
Kind regards
Sam

Vurdert til 5 av 5 stjerner

Amazing Service

I was absolutely delighted with the service and product that I received from Digitize Media. I was moving abroad and needed to carry out a serious downsizing project due to lack of space in my new home and the costs involved in relocating my belongings. It was an incredibly stressful time but the team at Digitize Media went above and beyond to ensure my photographs were in their possession before I left the UK.
I now have 100's of old family photos on my phone and available to me any time I choose, which is definitely preferable to having them stored in the loft and forgotten about.
I can't recommend them highly enough.
Thank You Digitize Media!

19. mars 2022
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Thank you for taking the time to leave such a wonderful review. Such reviews remind our small family team that we are doing what we set out to do - providing great customer service and quality results.
Sam

Vurdert til 5 av 5 stjerner

Great service and communication.

Great service and communication before and after the processing. Slides and photos were scanned and returned with the USB in 4 working days which I hadn't expected due to the number that I sent and the varying sizes and quality of the photos in particular. Can now create a family photo book for my husband. Highly recommend and would use again.

19. mars 2022
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Thank you for your review, it is truly appreciated. We were pleased to be of assistance.
Kind regards
Sam

Vurdert til 5 av 5 stjerner

Great service

Great service. Prompt communication. Couldn’t recommend more highly. Thanks !!

13. mars 2022
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Svar fra Digitizemedia

We were delighted to be of service. Thank you for your custom and review.
Sam

Vurdert til 5 av 5 stjerner

good communication

good communication, quick turnaround for photos to be digitised. Thank you

14. februar 2022
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Svar fra Digitizemedia

Thank you Robin, it was a pleasure to be of assistance
Kind regards
Sam

Vurdert til 5 av 5 stjerner

Absolutely outstanding

Absolutely outstanding level of service. Fast, efficient and professional. They went above and beyond to make the process of getting copies of my mothers photos to my siblings around the world. Many thanks to Sam and the team

30. januar 2022
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JD it was a pleasure to be of assistance to you and your family. Your mothers photos are preserved and shared forever.
Regards
Sam

Vurdert til 5 av 5 stjerner

Efficient Very useful preorder conversation

Very useful preorder conversation. Extra ‘clean up ‘ process avoided. Efficient service

29. januar 2022
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Dallas thank you for taking the time to leave a review and I am pleased we could be of assistance.
Regards
Sam

Vurdert til 5 av 5 stjerner

Great service from the Digitize team

Great service from the Digitize team
They were very quick to pick my photographs up and super fast turn around to deliver them back to me

Wish they could add a photo book service - maybe one day!

I fully recommend this family run business to anyone

28. januar 2022
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Svar fra Digitizemedia

Hi there
Thank you for your review. Love your suggestion - food for thought! Really glad you appreciated our service.
Kind regards
Sam

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