Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I visited DFS in Thanet to look at sofas. From the moment I walked in I was greeted with a smile. When my decision was made 'The Pierson EXP POWER REC MUSIC collection' I spoke with Roger, who was pr... Vis mer
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Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Vis mer
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We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process. What we particularly appr... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
189 Westwood Road, CT10 2NU, Broadstairs, Storbritannia
- 0333 999 9841
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lady salesperson was excellent …
Lady salesperson was excellent Everything about our chairs were exlpained in professional and polite manner It was carried out in a relaxed way all done with a complimentary cup of coffee.
We ordered gliders and Sofacare five year package which is excellent value for money. An all round great shopping experience.
21. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Welcoming staff and easy to purchase
Very straight forward to make the purchase and application quick and easy o ce we had decided on a sofa and colour
19. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello Donna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Exceptional service
Roger and Gareth gave exceptional service, friendly welcoming and went above and beyond to make sure our sofa was perfect for us. Thanks guys
19. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The assistant was extremely attentive…
The assistant was extremely attentive and went out of her way to help
12. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Friendly helpful and easy to talk to…
Friendly helpful and easy to talk to and help understand what sofa was best for us
18. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Mandy was excellent and very helpful
Mandy was excellent and very helpful. Answered all the questions I had and we didn't feel rushed. Everything was explained and answered perfectly. 10/10
18. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great buying experience
Very well looked after by Nadia. Right balance of being left alone to peruse but there ready and waiting to answer any questions I had.
Great range of options in store.
Overall a five star experience.
17. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sophia sofa
Georgia was such a happy, helpful member of staff, a credit to DFS. Listened to what we wanted and dealt with our order promptly.
15. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello Matt & Tracy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff. Took the time to explain everything and helped to explain with the whole process. Thank you.
14. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
It was nice to be able to walk around…
It was nice to be able to walk around having a god look and not be hounded by sales staff. Once we found something the sales person answered all of our questions
13. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello Sharon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I had a really helpful person called…
I had a really helpful person called Paul. Very efficient and friendly.
13. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very happy customer
Mandy the sales rep was amazing she wasn't pushy and was very patient as we kept changing our mind.
All in we was very happy with our experience
13. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly and made me feel relaxed
Very friendly and made me feel relaxed, no pressure at all to buy any extras etc.
13. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff were really friendly and helpful…
Staff were really friendly and helpful the whole process just super easy
12. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very welcoming staff
Very welcoming staff, Mandy was excellent asking me and my partner if we needed any help and then assisting with the purchase
8. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello Marcus,
Thanks for your lovely feedback, we’re glad to hear Mandy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Westwood Cross
Hello Michell,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service with Mandy
Great customer service with Mandy. Knowledgeable and extremely efficient and helpful.
6. juli 2026
Svar fra DFS Furniture - Westwood Cross
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Westwood Cross
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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