DFS Furniture - Watford Anmeldelser 

Lee and the team in the Watford store, thanks for making buying a sofa so easy. Your sales lady listened to my requirements, especially with a narrow front door, so we selected the right sofa. The sofa was delivered earlier than expected, although it took two deliveries to get the sofa into my house.
The experienced second crew were brilliant and Lee many thanks for the generous hamper which arrived yesterday to apologise for the first delivery.
The sofa looks great and is comfortable. Having shown family and friends photos of the hamper, they are impressed with your customer focus.

I went to the Watford store on Sunday 5th July and was seen by Lee, The store Manager. I explained which chairs I required, recliners/risers, but said I needed to talk to my husband first. I again went today 7th July and was well attended by another salesman, very helpful and listened to my requirements. I placed the order straight away and was well impressed by the service I got.

Great Experience, Customer service was awesome

At the watford branch, Khadija helped us a lot with picking a sofa and manager Lee was amazing at making it all happen. Will definitely recommend to friends and family.

We went to DFS in Watford & were welcomed by Khadija. She was lovely. We told her what we had in mind. She showed us few things. She was so nice and treated us with respect and showed us what we were after. Excellent service from Khadija.

Very happy with Daniel’s help and service. Everything was explained in full with no hard sell.

He was very professional and very knowledgeable person.

Mo was great! Very helpful and went through all the processes with detail.
Makes a good coffee also 😉

Del Boy was amazing

George was amazing! Outstanding service

Great experience best customer service

Excellent service

Honestly DFS Watford you will see me in the distant future. Kapal was 5star she was professional, polite, patient and not pushy very knowledgeable and caring. She explained everything clearly and left us to make our own decisions. When she returned we asked the important questions. A brilliant sales assistant. All the staff at Watford were pleasant to be fair . Good headship good staff🌟

Imagine 19:45 we quickly wanted to match a sample to a sofa we liked and was considering ordering next day and a guy has noticed us walk to the front door and bluntly locks it in front of us instead of at least saying sorry. What a way to lose a customer. You don’t even get treated this way in a clothes shop. If your opening hours are until 8pm then do not bluntly lock the doors as we are walking towards the entrance or if you are having to lock up early. Just say sorry and explain. Cost nothing to be nice.

very detailed items good build of items very helpful if anything needed would recommend to use to buy furniture

We were very impressed by sales girl Gezel who showed us bundle packages and was very informative of the products she showed u

Helpful assistants, very kind

Daniel wsd absolutely amazing throughout the whole experience when buying a sofa. He was extremely knowledgeable and told me everything I needed to know. There was no pushy sales techniques used throughout. Would definitely recommend.

The environment was very welcoming and every member of staff was polite and helpful. Our salesperson was Mo and he was brilliant. He gave us all the information we required to go home and make a decision and when we returned today he talked through everything again to make sure we were certain the suite was exactly what we wanted. Needless to say we purchased the suite.