Great experience in the store today! Duncan was so incredibly helpful and knowledgeable (as well as very patient!) Defo recommend anyone looking for help on a new sofa to head down and chat with the l... Vis mer
Beliggenhet
Bytt filialBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Darren in the Torquay Store was outstanding. He demonstrated the sofa and organised the everything with real professionalism. Store was spotless and all other staff we interacted with were polite and... Vis mer
Selskapet har svart
Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Vis mer
Selskapet har svart
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Storbritannia
- 0333 999 9848
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Torquay
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
In for a browse, out wirh a suite and 2 tables ordered
Came in today to look for a new suite. Wasnt feeling great as have a shoulder injury so wanted to come in look around and show partner some ideas i had seen and go home. Lily asked if we were ok and we wandered around tried lots of furniture. Then Lily appeared to ask if we needed help on anything, and we did. She was amazing. Not forceful just very friendly smiley and informative. She got us both a much needed coffee. We ended up leaving really happy having chosen a new suite and two tables. Great experience. Thanks Lily
12. juli 2026
Svar fra DFS Furniture - Torquay
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Torquay
Hello Joanna,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful staff who made the whole…
Helpful staff who made the whole process really straightforward. Would highly recommend!
5. juli 2026
Svar fra DFS Furniture - Torquay
Hello Ash,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Mike was extremely helpful and was able…
Mike was extremely helpful and was able to explain every question we ask. He was very charming and made us feel extremely at ease and did not try to push us into anything.
Also he never once try to rush us.
1. juli 2026
Svar fra DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff
Very friendly staff. I was in the store for nearly 2 hours and no forced sale pitch. Once I decided what I wanted, they were very brilliant.
6. juli 2026
Svar fra DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Buying the furniture at DFS Torquay was…
Buying the furniture at DFS Torquay was a pleasant experience. Mike was very patient and friendly as we slowly made our choice of sofa and colour. He was helpful without being intrusive. Altogether a successful purchase. Thank you!
6. juli 2026
Svar fra DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Plesent and very helpfull assisyat a…
Plesent and very helpfull assisyat a plesent experince
5. juli 2026
Svar fra DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
No pressure to buy!
4. juli 2026
Svar fra DFS Furniture - Torquay
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Ordering was quick and easy- Rachel was…
Ordering was quick and easy- Rachel was helpful and polite
4. juli 2026
Svar fra DFS Furniture - Torquay
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Great staff and we're very helpful
Great staff and we're very helpful, everything was explained 👏 ⁰
1. juli 2026
Svar fra DFS Furniture - Torquay
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Torquay
Hello Joe,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Lily at dfs was really helpful and…
Lily at dfs was really helpful and helped us choose our first sofa we are very excited
30. juni 2026
Svar fra DFS Furniture - Torquay
Hello Chantelle,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and polite
28. juni 2026
Svar fra DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Great customer service. Left us to look round the store at our leisure.
27. juni 2026
Svar fra DFS Furniture - Torquay
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Torquay
Hello Ashlie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant, once we located her following a very meandering wander around the store for ages,
until we finally located someone, to help. Very pleasant airy store but would have been even more impressed with my shopping experience if the staff that we did see were smartly dressed rather than jean type trousers and casual top. I’m old school and still expect retail stores to maintain a smart dress code which fosters the belief in customers that management expect a high standard of service from their sales staff.
23. juni 2026
Svar fra DFS Furniture - Torquay
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good helpful service
22. juni 2026
Svar fra DFS Furniture - Torquay
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
I’m really impressed with the treatment…
I’m really impressed with the treatment I received by DFS in Torbay. They were so helpful. Nothing was too much trouble and they explained everything clearly the whole process of delivery, warranty and Finance.
I will certainly be recommending them to family and friends. Thank you
22. juni 2026
Svar fra DFS Furniture - Torquay
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
OurDFS storeTorquay is next to M&S…
OurDFS storeTorquay is next to M&S where we regularly shop , we popped in DFS for a quick look around and saw a special offer on a settee we tried and thought a bargain after a chat with a helpful staff member who pointed out why it was a special offer and available within a week so we bought it and can’t wait for our delivery .
20. juni 2026
Svar fra DFS Furniture - Torquay
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
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