Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Vis mer
Selskapet har svart
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Vis mer
Selskapet har svart
Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Storbritannia
- 0333 999 9845
4,9
Enestående
9k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Stockton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Thank you so much to Daniel from the…
Thank you so much to Daniel from the Stockton branch of DFS. Very helpful offering advice when asked! No pushy sales tack, just a very professional approach which helped make the process really positive! Thanks again for all your help. Steve and Jo Hodgson
16. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Friendly and helpful staff
Great product knowledge from the Dale and the rest of the staff. Also a super choice of furniture .
8. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great staff
Great staff, Daniel was amazing today, really helpful with any questions or queries that we had. Found our perfect sofa ☺️
16. august 2026
Svar fra DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Listened to what we wanted and found…
Listened to what we wanted and found the perfect sofa
16. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly no pressure service with…
Friendly no pressure service with patience and good knowledge of stock
9. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
The individual who dealt with me from…
The individual who dealt with me from the minute I entered the store until I left has been positive throughout in ensuring I get what I wanted.
10/10
14. august 2026
Svar fra DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Dale was so helpful and made sure…
Dale was so helpful and made sure everything was right for us. We can’t wait for our new sofa
16. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Staff members were really helpful and…
Staff members were really helpful and friendly a fantastic customer service and an effortless service from start to finish
16. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Fantastic experience
The store assistant Debbie who helped me was friendly, polite and informative. The customer service was fantastic, they ordered my sofa for me with no problems and it all went smoothly. Would 100% recommend
16. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Warren was polite friendly and helpful…
Warren was polite friendly and helpful without being pushy.
16. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great experience at DFS Teesside Park
Team at DFS Teesside Park were excellent, very helpful, not pushy and supportive in picking quality products. Very happy with the support and looking forward to getting the items into the home
16. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Stockton
Hello Julie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Dale was excellent helped us choose the…
Dale was excellent helped us choose the perfect sofa no sales pushy uncomfortable feeling just a genuinely lovely guy! Thanks so much
16. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful
Staff very helpful - even made us a drink!! Cannot fault the service - well done DFS 👍👍
15. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Super efficient friendly staff
Super efficient friendly staff. Everything was explained clearly
8. august 2026
Svar fra DFS Furniture - Stockton
Hello Brenda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Well laid out shopfloor with plenty of…
Well laid out shopfloor with plenty of options
15. august 2026
Svar fra DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Helpful polite took time to explain…
Helpful polite took time to explain things gave us time to talk things over try different ones picked which l sutes us
8. august 2026
Svar fra DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Stockton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
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